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“Location” 4 of 5 bubbles
Review of ibis Brisbane

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ibis Brisbane
Ranked #56 of 162 Hotels in Brisbane
Macleay Island, Australia
Level Contributor
118 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Location”
4 of 5 bubbles Reviewed 12 April 2014

I have stayed here a few times before and know that some of the rooms are much larger and have better windows than others. The rooms are starting to look dated but the bed is VERY comfortable and the sheets are very good quality. The rooms are clean and the location of this hotel to the CBD make it worthwhile staying here. The staff are very efficient and friendly. Check in and out was done in record time. The bathroom is large but my only gripe would be the lack of towel racks.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lynda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,495 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (169)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
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English first
Madeira, Portugal
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 12 April 2014

it was a couple stay for just one night before we took the plane back to europe.
even though in such a sort period of time we had not the best experience.
staff not well trained, keycard did not work, small and outdated room.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank Roberin1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D'orne F, Manager at ibis Brisbane, responded to this review, 22 April 2014
Dear Roberin1977

Thank you for taking the time to comment on your stay at the Ibis Hotel Brisbane. I would like to apologise that we did not meet your needs when you stayed with us. I also want to let you know that I have spoken to our Management team to ensure that all our staff are well trained form now on.

Kind regards
Laurence Nathan
HOD Ibis Brisbane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 10 April 2014 via mobile

The price is over high in terms of it's quality. Room was too small for a couple. it isn't a really good location compare other CBD hotel. Haven't mentioned that the light from hall way came through the door to inside, which was very annoyed when I tried to sleep. Plus the wifi was total not working, the whole stay I can't even get to use the in room wifi at all.

Stayed March 2014, travelled as a couple
Helpful?
Thank ReneeT0207
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D'orne F, Manager at ibis Brisbane, responded to this review, 10 April 2014
Dear ReneST2010

Thank you for taking the time to post a review on Tripadvisor. I was disapointed to read that your stay with us was not a good one but greatfull for your honesty. I would like to offer my sincere apologies that we did not meet your expectations in so many areas.

Once again I apologise and thank you for your feedback.

Kind regards
Laurence Nathan
HOD Ibis Brisbane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lowestoft, United Kingdom
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 27 March 2014

This hotel was the second in our tour of Australia. When we landed in Brisbane we got the train from the airport to Central Station which was about 20min walk from the hotel (with suit cases). Checking in was straight forward. They offered us rooms on the top floor (16th) but unfortionatly the lift only went to 15, we took it anyway and it was only 2 small flights of stairs. We stayed there with friends and our rooms were opposite ends of a small hallway. The room was plenty big enough for us as we were only there 4 nights. We were slightly disappointed that our room had big balcony style windows with a small balcony, but the windows didn't actually open! The bed was alot firmer than the last hotel we stayed in so we were very happy with that, and there was lots on offer at breakfast, although the price was a little confusing as we were told different things by 3 different members of staff and ended up with a refund when we checked out. The location was perfect, walking distance from the main shopping area, trains and South Bank which is where we spent most of our time.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 26 March 2014

The room was quite old and it did have a strange smell. But room was clean and staff at the reception were quite nice and friendly. Parking at the nearby car park was a bit pain by swapping the no.1 and no.2 cards but it worked out OK.

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Nan715
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about ibis Brisbane

Property: ibis Brisbane
Address: 27-35 Turbot St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #56 of 162 Hotels in Brisbane
Price Range (Based on Average Rates): £
Hotel Class:3 star — ibis Brisbane 3*
Number of rooms: 218
Official Description (provided by the hotel):
The Ibis Brisbane is conveniently located in the city centre. The hotelfeatures 218 spacious and modern rooms, conference facilities, anda newly refurbished restaurant and bar. Ibis Brisbane has all the keyfeatures for a comfortable business or leisure stay and its convenientlocation means guests are only a short stroll from all that the city has to offer. You will experience exceptional value for money, convenience and friendly service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Southall Travel, Odigeo, Hotels.com, Agoda and ACCOR so you can book your ibis Brisbane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Accor Brisbane

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