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“Just the job for a one night stay” 4 of 5 bubbles
Review of ibis Brisbane

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ibis Brisbane
Ranked #56 of 162 Hotels in Brisbane
Toowoomba, Australia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Just the job for a one night stay”
4 of 5 bubbles Reviewed 4 August 2014

Stayed here after a long flight from the uk, the hotel was clean, staff helpful, room spacious, bed comfy. What more would one want.
The only reason I didn't give 5 stars was that the restaurant staff were very keen to get rid of us after breakfast, no flexibility whatsoever.
I would certainly stay here again though when I do my next city break.

Room Tip: Avoid the rooms close to the lift shaft, the elevator is constant!
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank chriswbest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D'orne F, Manager at ibis Brisbane, responded to this review, 5 August 2014
Dear Chriswbest

Thank you for taking the time to view our Hotel. I am pleased you found our staff welcoming & friendly and that after such a long flight you enjoyed a good night’s sleep in our comfy beds.

Whilst pleasing to read that overall you did enjoy your stay with us I did note your comments with regards to the curt service received from our breakfast staff and have addressed with the relevant department manager.

Thank you again for your review, we look forward to welcoming you back in the future.

Kind regards
The Ibis Brisbane Team

Melissa Longhurst
H1750-sb05@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,498 reviews from our community

Traveller rating
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    767
    329
    72
    38
See reviews for
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307
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (169)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Edinburgh, United Kingdom
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 30 July 2014

The hotel is easily reached from the airport by train and short walk. The staff from our initial contact at reception were helpful and polite. The room was comfortable, clean and spacious.

Our deal included breakfast which was of a good standard, covering a wide range of items to cater for a number of needs.

The only downside was the Wi-Fi which in our room was unusable. We did mention this to the hotel who removed the charge from our room and also indicated that they had been having ongoing issues with the service.

The location is ideal for exploring central Brisbane by foot, ferry or bus.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank InnesG1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D'orne F, Manager at ibis Brisbane, responded to this review, 5 August 2014
Dear IinnesG1958

We appreciate you taking the time to post such a wonderful review on Trip Advisor and that you found the Hotel ideally located from the airport and the room to be spacious & comfortable.

I am sure that Callum and his reception team will be delighted to read your comments on their service, as will all staff in the hotel. I did note your comments regarding Wi-Fi access and can advise that we do offer complimentary access in our lobby and I do apologize if you were not offered this as an option during your stay.

Thank you again for posting a review, we look forward to welcoming you back in the future.

Kind regards
The Ibis Brisbane Team

Melissa Longhurst
H1750-sb05@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
77 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 27 July 2014

Having had a bad experience at a Ibis hotel in Paris, we were a little apprehensive about staying here. All I can say, is that I am glad we chose to stay here! The room was very nice and there were plenty of amenities. We found the staff to be very helpful. The room was clean and quiet. We didn't any noise at night at all. The buffet breakfast was well worth the money, plenty of hot foods with cereals and fruits as well. We would definitely stay here again on another night in the city break!

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D'orne F, Manager at ibis Brisbane, responded to this review, 5 August 2014
Dear David M

We appreciate you taking the time to post such a wonderful review on Trip Advisor.

I was delighted to read your comments and I know that our teams will be thrilled to read your feedback about the Hotel and their level of service.

Thank you again for taking the time to post a review, we look forward to welcoming you back in the future.

Kind regards
The Ibis Brisbane Team

Melissa Longhurst
H750-sb05@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Moresby, Papua New Guinea
Level Contributor
107 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 23 July 2014

I spent a night there when I missed a connecting flight. It is close to the Roma St Station, so an easy walk from the AIrtrain. I was given a balcony room on the top floor, which was spacious and comfortable, with a nice view of the river.
It is a short walk to Queen Street, where there are plenty of places to eat. There is a Subway right next door if you don't want to bother with the walk. The staff were polite and helpful.

  • Stayed July 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank KiwiBobCambodia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D'orne F, Manager at ibis Brisbane, responded to this review, 5 August 2014
Dear KiwiBobCambodia

We appreciate you taking the time to review our hotel on your recent stopover in Brisbane.

I am pleased that although your trip here was unexpected you found your stay with us to be comfortable in our spacious rooms and the Hotel ideally located in the city.

We hope you might visit us again in Brisbane on a more planned trip.

Kind regards
The Ibis Brisbane

Melissa Longhurst
H1750-sb05@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Qld
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 23 July 2014

We only stayed overnight but the room was quite big for a hotel and furnishings were modern and good condition. Surprised how quiet it was in the room and good block-out curtains.
Breakfast had a great selection.
Easy walk to everything we needed but paid parking available nearby if required.
Overall good value for money.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank BrisKaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D'orne F, Manager at ibis Brisbane, responded to this review, 5 August 2014
Dear BrisKaren

I was delighted to read your review of your recent stay with us at the Ibis Brisbane.

It is so pleasing to receive such positive feedback about all aspects of your stay, especially the generous size of our rooms and our breakfast selection. I will be sure to pass on your comments to all of our staff.

Thank you again, we look forward to welcoming you back again in the future.

Kind regards
The Ibis Brisbane Team

Melissa Longhurst
H1750-sb05@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wollongong, Australia
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 21 July 2014

Stayed one night between travel sectors. Well located to CBD & transport - Roma St station, bus & ferry (free hop on/off ferry to Southbank and beyond). Average dinner menu and great breakfast offering. Very good value for money.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Steven D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D'orne F, Manager at ibis Brisbane, responded to this review, 6 August 2014
Dear Steven D

It was pleasing to read your review of our Hotel following your recent stay with us.

To read that you found the Hotel to be central to all transport hubs especially the free ferry from North Quay across to Southbank is a bonus for our travellers.

I am pleased you found the buffet breakfast to be great value and enjoyable and have noted your comment on the dinner menu selection.

Thankyou again for taking the time to review the Hotel.

Kind regards
The Ibis Brisbane Team

Melissa Longhurst
H1750-sb05@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ibis Brisbane

Property: ibis Brisbane
Address: 27-35 Turbot St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #56 of 162 Hotels in Brisbane
Price Range (Based on Average Rates): £
Hotel Class:3 star — ibis Brisbane 3*
Number of rooms: 218
Official Description (provided by the hotel):
The Ibis Brisbane is conveniently located in the city centre. The hotelfeatures 218 spacious and modern rooms, conference facilities, anda newly refurbished restaurant and bar. Ibis Brisbane has all the keyfeatures for a comfortable business or leisure stay and its convenientlocation means guests are only a short stroll from all that the city has to offer. You will experience exceptional value for money, convenience and friendly service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Southall Travel, ACCOR, Hotels.com and Odigeo so you can book your ibis Brisbane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Accor Brisbane

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