This is an unremarkable, middle-of-the-road hotel, best suited for travellers looking for a few night's resting place whilst they spend their days out sightseeing and exploring. It lacks any real character, but is clean, functional, and well located close to the river and city centre. The swimming pool area is tiny and the in-room wi-fi charges are extortionate ( a free 1/2 hour per day is available in the public areas ). Don't miss the free ferry trips on the river : they dock a block or so from the hotel.
I stayed here overnight this week for a business trip, chosen for its close proximity to the city. The location proved to be convenient and easy to get to. My Deluxe room with 1 x queen sized bed was comfortable and clean. The basin in the bathroom could have done with a wpe down but other than that the bathroom was clean, shower bigger than average. I would stay again.
The location of this hotel is great but my experience there was not so great. The check in and out took along time compared to other places I have stayed. I waited for my room to be checked so I could get my room bond back. The man at the counter said everything was fine and was free to leave whenever. Received an email later that day saying I had not collected my room bond (other places I have stayed it was just released back in to my account) still confussed as to why he let me leave if he needed to give me the bond back in person. I have been playing phone and email tag for the past 2 and a half months to get my bond back. I would of liked to of thought of my hoilday as a memorable one but all I can think about is how disappointed I am at my experience. All I want is my room bond back. I have stayed at many of the Accor hotels over the years but after this experience I dont plan on returning.
stayed in room 1013 which has beautiful views, very modern & clean as is the gym. everyone from the check in staff to the cleaners was friendly & helpful. the only issue was with parking, if you're driving be prepared for a very packed & very tight underground carpark. would definitely stay again.