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“Surved the purpose” 3 of 5 bubbles
Review of Metro Hotel Tower Mill On Wickham Terrace

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Metro Hotel Tower Mill On Wickham Terrace
Ranked #103 of 162 Hotels in Brisbane
Coffs Coast
Level Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Surved the purpose”
3 of 5 bubbles Reviewed 16 July 2014

Having wanting accommodation close to Brisbane Private Hospital I couldn't have got any closer.
Position was perfect right next to hospital. We stayed in a family room giving us enough room to move around. It is only a three star rating so really you get what you pay for.
Good Points- Close to Private hospital. Pub downstairs has great food. Walking distance to CBD.
Bad Points- Only one TV in our room over Queen bed. Other two singles beds had no TV.
Rooms are looking a little tired. Taps for shower are actually outside the shower, Yes that's right taps are outside the shower. My son was on crutches so made having a shower interesting. Would I stay here again. Yes if needing to visit Private hospital again.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank BluewaterCoffsCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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274 reviews from our community

Traveller rating
    25
    110
    96
    29
    14
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51
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
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  • English first
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English first
Surfers Paradise, Australia
Level Contributor
38 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 19 June 2014

This Hotel is different shape to most. A circular building and slightly different rooms. Small bathroom and only a shower. Close to the City of Brisbane and Central Railway Station. I like the economy and good food here. A pub down stairs has a good breakfast, lunch & dinner available with well priced drinks. No mini bar but nibbles and snacks are in the Pub downstairs and nice cold beer on tap. It is ideal for a stay for 1 or 2 nights before a flight overseas or sight seeing for a week. The Airport train is just 10 minutes walk away. Main part of Brisbane only 10 minute stroll away It's O.K.

Room Tip: It is just is nice and cosy Hotel.
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  • Stayed March 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank blandimportscom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bundaberg, Australia
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 9 June 2014

have stayed a few times while attending appointments to Brisbane private hospital. Always found staff pleasant and rooms neat and tidy... close to the hospital and CBD. Not too pleased that you have to pay for parking in the parking spaces under the motel

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AnnRob5665
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
towermill, General Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review, 16 June 2014
Hi.
Thanks for your positive feedback on your recent stay with us. Metro Hotel Tower Mill is certainly in the midst of the Springhill medical precinct and its something we keep in mind with our guests. In fact we offer a direct discount to those booking for medical purposes. Charging for carparking is just a sign of the times I'm afraid, we're much cheaper than the metered parks in the street but we don't include it in our room rates as we try to keep them as low as possible and give guests the option of an addtional $10 for parking or not. Regards Earl.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 28 May 2014

My partner & I were stuck in Brisbane for a night, unplanned due to flight complications & we were unable to get a room at our usual choice stays. My partner stumbled across this little spot for a cheap price & central location, which was all we wanted. The room was very basic - byo soap as there are no complimentary soaps, just a freaky in-shower gel dispenser which was kinda grotty. There was a huge wet patch on the carpet near the balcony door which was not from a leaking air-conditioner I might add. Queen Street Mall is just a stroll away which was great!! So for what we paid ($120) I think we did not too bad!

  • Stayed May 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank rhiaan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gladstone, Australia
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 bubbles Reviewed 13 May 2014 via mobile

Stayed here while traveling for medical treatment. Extremely rude people on reception. Very noisey hotel throughout. Beds & table were broken in room, not fixed, not moved to another room. Taps in bathroom leaked, flooding the floor each day/night, again not fixed or moved to another room. Staff at breakfast were rude and ignorant. Tea/coffee in room was part of 'mini-bar' charges. Room was missed in daily cleaning/service. No toiletries stocked upon our arrival, nor during our stay, despite them being empty.

  • Stayed February 2014
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Carole N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
towermill, General Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review, 15 May 2014
It is always very disappointing to hear of instances where people have had a less than satisfactory experience at our hotel. Though we never claim to be any other than a well located, well priced, comfortable, clean and friendly venue - it seems that your own experience was wihout any redeemign features at all, which of course is extremely regrettable. I do feel there may have been some communication issues at the bottom of this though. For instance Tea & Coffee is not, indeed cannot physically be, included or charged as mini bar. Similarly we have a daily mainteance and housekeeping staff available to repsond to any issues, so that even if things are missed or issues arise (and lets be honest it happens), they can be quickly rectified. So I do believe that your own experience does not mirror the standard one of our guests. We are fortunate to be a popular hotel with a strong repeat cleitnele and we do work hard to make this happen.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
60 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 20 April 2014

Stayed here one night and the rate was cheap for a reason. Rooms were old and worn and did not feel very clean. There is a pub downstairs and vending machines. Room service steak was not very good so should go out for dinner. I would probably stay again because of the price but would not take the wife and family.

Room Tip: Ask for a room overlooking the park.
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  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank FDS100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
towermill, General Manager at Metro Hotel Tower Mill On Wickham Terrace, responded to this review, 15 May 2014
In essence 'Cheap for a Reason' isnt an unfair summation but I realise its not meant entirely approvingly. We are an older style property, with plans afoot for a soft refurb of interiors, but cleanliness, affordability and customer service are a definite focus for us in order to balance any negatvie perceptions adn delvier a comfortable, friendly experience to our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
3 reviews
3 of 5 bubbles Reviewed 31 March 2014

Staff were relatively friendly, room decent size but felt unclean. Wore shoes into bathroom as floor looked a bit gross. Noise from stairs and hallway is audible in rooms and the doors bang very loudly but cant avoid this as otherwise they don't close. On the plus side the bed was comfortable, it was extremely close to the CBD and was cheap. You get what you paid for. Cheap no frills. Probably wouldn't stay again unless desperate and wanted cheap accommodation

Room Tip: Try and ask for one as far away from the stairs as possible - very loud as you hear people going up...
See more room tips
  • Stayed March 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank nicole_3389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Metro Hotel Tower Mill On Wickham Terrace

Property: Metro Hotel Tower Mill On Wickham Terrace
Address: 239 Wickham Terrace, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Restaurant Room Service Suites
Hotel Style:
Ranked #103 of 162 Hotels in Brisbane
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Metro Hotel Tower Mill On Wickham Terrace 3.5*
Number of rooms: 41
Official Description (provided by the hotel):
Metro Hotel Tower Mill offers guests a selection of 3 ½ star guestrooms, most with their own private walkout balconies to enjoy the panoramic views of Brisbane city and surrounding suburbs.This Brisbane icon is a popular choice for people travelling to this beautiful city looking for comfortable, well appointed and affordable accommodation. Located on the edge of the city centre, the hotels facilities and services make it ideal for business travelers and those attending many of the conferences and trade shows that Brisbane is known for. Metro Hotel Tower Mill provides the perfect location for families and holiday makers along with those looking for value for money accommodation.Take and easy ten minute stroll through the parklands to Brisbane Town Hall, Queen Street Mall, Southbank parklands or the history Treasury Casino. Also located in the heart of Brisbane's medical precinct, adjacent to Brisbane Private Hospital (Holy Spirit) and numerous medical centres. ... more   less 
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Also Known As:
Metro Hotel Brisbane

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