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“Great hotel”
Review of Novotel Brisbane

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Novotel Brisbane
Ranked #38 of 159 Hotels in Brisbane
Certificate of Excellence
GreenLeadersGold level
Sydney, Australia
Level 4 Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Great hotel”
Reviewed 27 July 2014

I was professionally greeted by friendly and helpful staff on check in. Everyone was very polite.

My room was clean and nicely decorated. The bed was comfy. Some furniture was just plain beech type wood (or imitation wood) but it looked nice and was well presented. I liked the bed light behind the bedhead. You can see what I mean from the photo attached. Very modern. Also had good reading lamps at each bedside as well.

The bathrooms in the rooms were nothing special but they were clean. They weren't modern or fancy but weren't old fashioned either. Just plain white tiles, white sink, white bath with a shower over it. Glass shower screen. All nice enough.

The hotel has a good bar area where you can get a drink while you wait for friends to arrive or whatever. The lobby area is a little sparse. Some would call it minimalist. I thought it lacked personality, but it was clean and new looking.

I'm not sure about the location. I didn't walk around to know if there are any good restaurants nearby, but it is in the heart of the city so I'm sure there's be something. There is a restaurant in the hotel.

The service was terrific. Every staff member I came across couldn't do enough to make my stay better. They really added to my experience. I would stay at this hotel again and recommend it to others.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank Kim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (231)
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  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • Finnish first
  • French first
  • German first
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English first
Queensland, Australia
Level 6 Contributor
76 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 26 July 2014

Negatives - Light from the adjacent window shining in our eyes all night and sun first thing the morning. Interconnecting room with a young family was a bit off putting for a romantic night away ... baby crying for part of the night also kept us awake.

Positives - Quick and easy check in/check out. Exceptional staff ... very friendly, professional and accommodating. Rooms were clean, spacious, stylish and comfortable. Although unused; we also liked the inclusion of the coffee pod machine. Buffet breakfast was good and plentiful.

We stayed using a groupon deal and certainly felt we got our monies worth. The unexpected validation of free parking was a bonus. As a whole we enjoyed our stay and would definitely return again ... requesting a more private room next time.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank SunRae1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level 4 Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 23 July 2014

We stayed here for 2 nights in June. The place was neat and clean and quite functional. It is best suited for business type travellers, however we travelled with a little child. The standard room was good sized and the bathroom was good size.

Pros:
1. Stone's throw from the city and train stations and everything that comes with it - access to eating places, CBD, sights etc.
2. Neat and Clean
3. Friendly and helpful staff
4. Ok restaurant - I mean good food, but do not expect some gourmet fine dining (anyways who wants one whilst holidaying?)
Cons:
1. Not very cheap for a mid level hotel
2. Food expensive at the restaurant

Neutral:
- Steep uphill climb from the city back to the restaurant!

  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank pookutty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port Macquarie, Australia
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 July 2014

I stayed at the Novotel with my wife and daughter for one night prior to flying overseas. We arrived early afternoon with check in being quick and easy, with the staff member being both welcoming and motivated to assist with our stay. The room was well presented and spacious as it could have easily accommodated 2 adults and 2 children's if necessary in the 2 x double bed layout with the beds being comfy. Centrally located in the CBD and reasonably priced. Would return and continue to use the Accor / Novotel brand.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Nev67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D'orne F, Manager at Novotel Brisbane, responded to this review, 6 August 2014
Dear Nev67

We appreciate you taking the time to post such a wonderful review on Trip Advisor following your recent stay with us.

It is pleasing to read that you found our rooms to be comfortable & spacious and the Hotel central to the Brisbane CBD.

Thank you again and I look forward to welcoming you back in the near future.

Kind regards
The novotel Brisbane Team

Melissa Longhurst
H1750-sb05@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Brisbane

Property: Novotel Brisbane
Address: 200 Creek St, Brisbane, Queensland 4000, Australia
Phone Number:
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Brisbane
#21 Family Hotel in Brisbane
#24 Business Hotel in Brisbane
#29 Romantic Hotel in Brisbane
#38 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Brisbane 4*
Number of rooms: 296
Official Description (provided by the hotel):
Novotel Brisbane offers a preferred location within the city's business and shopping precincts. Novotel Brisbane boasts 296 well appointed guest rooms, a restaurant, lobby bar, cafe, outdoor pool, sauna, gymnasium, undercover parking, iMac computer station, in-room yoga channel and extensive conference facilities for up to 350 delegates. The professional, efficient staff and Novotel Brisbane's prime location make it the perfect choice while staying in Brisbane. ... more   less 
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Also Known As:
Novotel Brisbane Hotel Brisbane
Brisbane Novotel
Accor Brisbane

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