We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Holiday”
Review of Novotel Brisbane

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Novotel Brisbane
Ranked #37 of 157 Hotels in Brisbane
Certificate of Excellence
GreenLeadersGold level
Write a Review

2,559 reviews from our community

Traveller rating
    908
    1,199
    310
    89
    53
See reviews for
572
856
271
684
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (227)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Brisbane, Australia
Level Contributor
4 reviews
Reviewed 2 August 2014

Have stayed here many times over recent years. Rooms are clean, spacious and modern. Beds are supportive and comfortable. Always enjoy a dinner in the restaurant and buffet breakfast. Staff are pleasant and helpful. Excellent location. Can walk to most city attractions. Will stay here again.

  • Stayed February 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank constanttraveller417
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D'orne F, Guest Relations Manager at Novotel Brisbane, responded to this review, 13 August 2014
Dear Constanttraveller417

We appreciate you taking the time to post such a wonderful review on Trip Advisor. It is always pleasing to receive such positive feedback from our regular guests and that you find our rooms to be of a high standard.

Our team in the restaurant will be delighted to read your comments on their service, as will all staff in the hotel.

Thank you again for posting a review and we look forward to welcoming you back again soon!

Kind regards
The Novotel Brisbane Team
Melissa Longhurst
H1750-sb05@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
43 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 28 July 2014 via mobile

The hotel is in a good location. My main issue are the rooms. They are small and space is very limited. I wouldn't work in this rooms or order room service... Just dosent have the right feeling. The breakfast is average, dinner in the restaurant is good.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stefan777-400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
D'orne F, Guest Relations Manager at Novotel Brisbane, responded to this review, 13 August 2014
Dear Stefan777-400

Thank you for taking the time to provide a review of our hotel. I am pleased you found the Hotel to be in a good location and you enjoyed your dinner in the restuarant.

I was disappointed to read that your stay was overshadowed by the size of our rooms, please be rest assured that they are competitive in size within the Brisbane 4.5 star market.

Thank you again for taking the time to provide your feedback and I hope we can welcome you back to the Novotel Brisbane in the future.

Kind regards
The Novotel Brisbane
Melissa Longhurst
H1750-sb05@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 27 July 2014

I was professionally greeted by friendly and helpful staff on check in. Everyone was very polite.

My room was clean and nicely decorated. The bed was comfy. Some furniture was just plain beech type wood (or imitation wood) but it looked nice and was well presented. I liked the bed light behind the bedhead. You can see what I mean from the photo attached. Very modern. Also had good reading lamps at each bedside as well.

The bathrooms in the rooms were nothing special but they were clean. They weren't modern or fancy but weren't old fashioned either. Just plain white tiles, white sink, white bath with a shower over it. Glass shower screen. All nice enough.

The hotel has a good bar area where you can get a drink while you wait for friends to arrive or whatever. The lobby area is a little sparse. Some would call it minimalist. I thought it lacked personality, but it was clean and new looking.

I'm not sure about the location. I didn't walk around to know if there are any good restaurants nearby, but it is in the heart of the city so I'm sure there's be something. There is a restaurant in the hotel.

The service was terrific. Every staff member I came across couldn't do enough to make my stay better. They really added to my experience. I would stay at this hotel again and recommend it to others.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank Kim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queensland, Australia
Level Contributor
76 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 26 July 2014

Negatives - Light from the adjacent window shining in our eyes all night and sun first thing the morning. Interconnecting room with a young family was a bit off putting for a romantic night away ... baby crying for part of the night also kept us awake.

Positives - Quick and easy check in/check out. Exceptional staff ... very friendly, professional and accommodating. Rooms were clean, spacious, stylish and comfortable. Although unused; we also liked the inclusion of the coffee pod machine. Buffet breakfast was good and plentiful.

We stayed using a groupon deal and certainly felt we got our monies worth. The unexpected validation of free parking was a bonus. As a whole we enjoyed our stay and would definitely return again ... requesting a more private room next time.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank SunRae1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Brisbane hotels
0.5 mi away
The Sebel Brisbane
The Sebel Brisbane
#29 of 157 in Brisbane
978 reviews
0.6 mi away
Four Points by Sheraton Brisbane
0.7 mi away
Royal On The Park
Royal On The Park
#28 of 157 in Brisbane
1,171 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Hotel Grand Chancellor Brisbane
0.3 mi away
Brisbane Marriott Hotel
Brisbane Marriott Hotel
#22 of 157 in Brisbane
1,565 reviews
0.2 mi away
Sofitel Brisbane Central
Sofitel Brisbane Central
#27 of 157 in Brisbane
4,061 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Brisbane? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Brisbane

Property: Novotel Brisbane
Address: 200 Creek St, Brisbane, Queensland 4000, Australia
Phone Number:
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Brisbane
#21 Family Hotel in Brisbane
#24 Business Hotel in Brisbane
#29 Romantic Hotel in Brisbane
#37 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Novotel Brisbane 4*
Number of rooms: 296
Official Description (provided by the hotel):
Novotel Brisbane offers a preferred location within the city's business and shopping precincts. Novotel Brisbane boasts 296 well appointed guest rooms, a restaurant, lobby bar, cafe, outdoor pool, sauna, gymnasium, undercover parking, iMac computer station, in-room yoga channel and extensive conference facilities for up to 350 delegates. The professional, efficient staff and Novotel Brisbane's prime location make it the perfect choice while staying in Brisbane. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Ctrip TA, Agoda, Priceline, ACCOR, Ebookers, Hotels.com, Southall Travel, Booking.com, TripOnline SA, Traveltool, S.L.U., HRS, HotelQuickly, Evoline ltd and Cancelon so you can book your Novotel Brisbane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Brisbane Hotel Brisbane
Brisbane Novotel
Accor Brisbane

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing