Location: Fantastic with great views of the river and Botanic Gardens, you pay for that and that alone, it seems. Easy walk to Queen St etc
Rooms: Very average with old decor and fittings, but clean
Service: Some staff were good to talk to, some had a shocking attitude and the main reason I'm even writing this review. I had issues with internet speed and getting my room serviced when requesting it, one remote for the TV missing and an unpleasant check in.
Gym: Beyond a joke- no yoga/stretching mats, all equipment very old and cumbersome, no free weights, if working out is your go on a trip do not stay here
Food: only tried breakfast and it was fine, nothing great, and nothing bad
I think they've done a nice job marketing this place because its not what it looks like in the professional images. But most importantly, how is Queensland Tourism going to compete with Asia if you pay premium at a place like this and get 2 star service? I don't care what other hotels in Brisbane are doing: if you pay $400+ for a room, you should be able to park your car for free. Seriously, how many guests have a car? Add it to the room cost, whatever. Not all people visiting are from Brisbane are they? It really gets you off on the wrong foot at check in. Fly to Asia- experience the service you get when you pay this much, and see what I mean. I have low expectations when I visit Australia now, but this was poor. No chance I would ever stay here again.
- Official Description (provided by the hotel):
- A garden-inspired oasis nestled alongside Brisbane’s Botanic Gardens, Quay West Suites is Brisbane’s only 5-star, all-suite hotel offering unrivalled, attentive service and stylish, self-contained apartment accommodation. With all apartments boasting spectacular garden or panoramic city views Quay West is the ideal location to introduce yourself to the ‘river city’.All apartments have been refurbished and combine luxurious hotel comforts with apartment freedom and convenience. Featuring full kitchen and laundry facilities, open-plan living and dining rooms with spacious furnished balconies and completely separate bedrooms with an indulgent bedding package, providing elements of ‘home’ whether for a short or long stay. The signature recreation area, with resort-style pool, sundeck, gymnasium, sauna and outdoor spa, is unsurpassed in a CBD location and compliments the sunny Queensland outdoor lifestyle.With a relaxed, contemporary menu and unique garden outlook, McMahon’s Restaurant and Fraser’s Bar, located adjacent to the lobby on the ground floor, are the ideal place to relax with friends or colleagues and watch the world go by, and are open for breakfast, lunch and dinner daily. Quay West Suites Brisbane also offers 24 hour in-suite dining.Please note that Quay West Suites Brisbane is a non-smoking property. ... more less
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- Also Known As:
- Quay West Suites Brisbane Hotel Brisbane
- Quay West Hotel Brisbane
- Quay West Brisbane