We spent 5 nights here as part of a month long tour of Australia, arriving the day after Brisbane had experienced a major thunderstorm and flash flooding. We had booked a two bedroom suite in order to get the all round view of the city and Botanic Gardens. The location is amazing with easy access to the key areas of the city.
On arrival I discovered that I couldn't access the internet and, having contacted reception, had a series of very helpful staff visit the room to check it out. It transpired that lightening had affected their system and I was offered a data stick as a temporary means of connection, which I thought was impressive. As it turned out they had it fixed within 2-3 hours and this wasn't needed, but there was a phone call made by the manager later that evening to ensure everything was ok.
We had an inclusive breakfast package. The restaurant staff were friendly and efficient and the food excellent.
They have a wonderful pool, jacuzzi and adequate gym which I've used before and is very pleasant. One rather bizarre quirk is that they have an in-room safe that requires a key that they charge for - very strange!
All in all it was an enjoyable few days helped by an efficient hotel staff and comfortable room.
- Official Description (provided by the hotel):
- A garden-inspired oasis nestled alongside Brisbane’s Botanic Gardens, Quay West Suites is Brisbane’s only 5-star, all-suite hotel offering unrivalled, attentive service and stylish, self-contained apartment accommodation. With all apartments boasting spectacular garden or panoramic city views Quay West is the ideal location to introduce yourself to the ‘river city’.All apartments have been refurbished and combine luxurious hotel comforts with apartment freedom and convenience. Featuring full kitchen and laundry facilities, open-plan living and dining rooms with spacious furnished balconies and completely separate bedrooms with an indulgent bedding package, providing elements of ‘home’ whether for a short or long stay. The signature recreation area, with resort-style pool, sundeck, gymnasium, sauna and outdoor spa, is unsurpassed in a CBD location and compliments the sunny Queensland outdoor lifestyle.With a relaxed, contemporary menu and unique garden outlook, McMahon’s Restaurant and Fraser’s Bar, located adjacent to the lobby on the ground floor, are the ideal place to relax with friends or colleagues and watch the world go by, and are open for breakfast, lunch and dinner daily. Quay West Suites Brisbane also offers 24 hour in-suite dining.Please note that Quay West Suites Brisbane is a non-smoking property. ... more less
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- Also Known As:
- Quay West Suites Brisbane Hotel Brisbane
- Quay West Hotel Brisbane
- Quay West Brisbane