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ULTIQA Rothbury Hotel
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Reviews (197)
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Reviewed 12 December 2013 via mobile

Had business in Brisbane and stayed 3 nights in this very comfortable (great beds!!) mid-priced range self-contained apartment which I could have happily lived in. Has period charm having been built in the 1930s and the history is highlighted. Staff were enormously helpful, friendly and accommodating. Would most definitely stay here again!

  • Stayed: November 2013
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1  Thank QldNicky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCP_Group, Public Relations Manager at ULTIQA Rothbury Hotel, responded to this reviewResponded 22 December 2013

We are delighted to hear you enjoyed your recent stay with us and it is wonderful to hear you will consider staying with us again in the future.

Thank you for taking the time to provide this review, we certainly appreciate you doing so.

Kind Regards,

Sally

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2013

After flying in from 8 nights in Kuala Lumpur, with a flight arriving at 8.30pm, we were able to easily get into the hotel even though there was no one at reception. This was achieved via a clever intercom system. After entering the building the "off premise" check in service allowed us to gain access to our keys with another interesting system of a opening safe with our keys in it.

The room itself was simple, and perhaps a little over priced for what it was, (essentially a heritage room, but with older style furnishings and curtains). We choose to stay there because of the reviews of the premise, and it really was not what we thought it would be. However it was clean, but cramped, and more suited to a lower price bracket in our opinion.

Breakfast was great, as was the cafe on premise.

It gave us a place to rest and relax before heading home, and if nothing else it did what we wanted it to do.

Room Tip: The rooms look mostly the same. But be aware, the air-conditioning is not really acceptable, as our controls were "out side the room" allowing the other, not so friendly room occupants next door, able to control them for what ever reason they had to inconvenience us.
  • Stayed: October 2013, travelled with family
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Thank Justin J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCP_Group, Public Relations Manager at ULTIQA Rothbury Hotel, responded to this reviewResponded 8 December 2013

We are pleased to hear you enjoyed your stay at Rothbury Hotel and appreciate you taking the time to provide feedback on your stay with us.

We hope you will consider staying at the Rothbury Hotel again in the near future.

Kind Regards,

Sally

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2013

I had this accommodation booked for me as I was on a business trip and it was located in the Brisbane CBD

This is the first Hotel I have ever checked into and checked out of within an hour.

First I should mention that the staff were all extremely friendly, genuine and very helpful.

The issues I had were with the 'smell' in the Hotel foyer area and the overpowering smell of dust, musty and commercial cleaning chemicals in the room and corridor area.

The parking is a real treat and you need an engineering degree to fit into the spot.

The whole Hotel seemed very dark and not a pleasant welcoming experience. There are other Hotels out there for the same money or a little more (approx. $30.00) that would be far better to stay at in Brisbane

Room Tip: I didn't want to see any other rooms. I left the hotel and made a booking elswhere
  • Stayed: November 2013, travelled on business
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2  Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCP_Group, Public Relations Manager at ULTIQA Rothbury Hotel, responded to this reviewResponded 8 December 2013

We are disappointed to hear that our property was not to your satisfaction. Many of our Guests appreciate the heritage of the Rothbury Hotel as this is what gives the property it’s charm and sophistication, as well as the fantastic location which is so close to the Brisbane CBD, train station and an array of bars and restaurants that Brisbane has to offer.

As you can appreciate, the car park at Rothbury is the size it is so we can accommodate as many guests with vehicles as possible. Our car park charge per night is one of the lowest in Brisbane and our Staff are always more than happy to assist with any guest who is experience problems in parking their car.

We appreciate that everyone has their own opinion and thank you for taking the time to provide this review.

Kind Regards,

Sally

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2013

If you are going to Brisbane and want to be near the CBD this is the place. 6 stories and a carpark. Gym facilities also available. Continental breakfast included. If you want to do your own cooking everything right down to the salt and pepper is there in the well appointed kitchen
Staff are very friendly -rooms are clean and comfortable and the beds are like clouds. Plenty of towels and good quality toiletries. Very close to the city malls and plenty of attractions. I would definitely stay here again

  • Stayed: November 2013, travelled with friends
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2  Thank Theresa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCP_Group, Public Relations Manager at ULTIQA Rothbury Hotel, responded to this reviewResponded 19 November 2013

Thank you for taking the time to provide this review on your stay at Rothbury.

We are thrilled to hear you enjoyed our Hotel and the surrounds and it is wonderful to hear you would consider staying with us again.

We look forward to welcoming you back to the Rothbury Hotel in the near future.

Kind Regards,

Sally

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2013

This is an older style apartment hotel which we chose for it's easy walking distance to the city and Central Railway Station in Brisbane.

We arrived on a Saturday afternoon and Reception was closed but we called on the phone provided and the staff arrived within minutes. Check-in was smooth and hassle free.

The apartment (401) was roomy and comfortable. We were expecting some noise from the train station, but the room was quiet and we had a great night's sleep in a comfortable and clean queen bed (with good pillows).

Kitchen was reasonably well equipped (see photos) and there's a washer/dryer in the bathroom as well as a large hand basin. Previous posts mentioned dodgy air conditioner switches, we did not find this to be the case. Our room had it's own aircon controls and it worked well.

Breakfast basket in the fridge with bread, cereal, coffee/tea and juice with fresh milk. We requested gluten free bread, which was provided (thank you!) There is room service, but we didn't use it. There is also a sandwich/juice bar next door, which appeared to be only open for lunch?

Overall it was a pleasant stay, the carpets and couches are a bit faded, and the bedspread needs a freshen up, but everything in the room was very clean and we would stay again.

Room Tip: walking distance to Central Railway Station and Brisbane CBD
  • Stayed: October 2013, travelled as a couple
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2  Thank Us2Aussies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HCP_Group, Public Relations Manager at ULTIQA Rothbury Hotel, responded to this reviewResponded 16 October 2013

Thank you for taking the time to provide these comments and feedback on your recent stay with us.

We are pleased to hear you enjoyed your stay and we look forward to welcoming you back to Rothbury in the near future.

Kind Regards,

Sally

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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