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“Perfect”
Review of Royal On The Park

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Royal On The Park
Ranked #30 of 169 Hotels in Brisbane
Certificate of Excellence
Reviewed 1 May 2014

Great position, close to Botanic Gardens, Eagle Street Pier, Bars, Restaurants and Shopping- (with a free loop bus across the road). The spacious room was clean, decor modern and fresh, bed was comfy. Staff were friendly and efficient, would definitely recommend.

Room Tip: 8th floor 'park view' had lovely views of botanic gardens & river. Very quiet.
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  • Stayed: April 2014, travelled solo
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Thank kayla196
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dale J, Manager at Royal On The Park, responded to this reviewResponded 4 May 2014

Dear kayla196
Thank you for sharing your feedback after your recent visit. I am glad you found our central location opposite the Botanic Gardens to your liking and the tastefully decorated rooms suited your style.
Kind Regards
Dale John

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684 - 690 of 1,232 reviews

Reviewed 30 April 2014

My wife and I had a 3 night stay with our children. We couldn't have asked for more with the service we received from all staff encountered. Nothing was too much trouble for any of them, they all seemed happy to be there without being over the top. Location is great, Decore is very nice with The Walnut Restaurant, the room we had was always clean for us. My wife and I have worked in 4 and 5 star hotels in the past and The Royal On The Park is a credit to it's 4 and a half and should be more.
My son had his 12th birthday while we were there and the staff made a big fuss of him as well as my daughter. We will be coming back when possible and wouldn't hesitate to recommend this hotel to our family and friends.
Thank You, Broughton Family.

  • Stayed: April 2014, travelled with family
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Thank Jonathan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dale J, Manager at Royal On The Park, responded to this reviewResponded 4 May 2014

Dear Johnathan B
I appreciate you taking the time to share your feedback after your recent stay. The entire team loved reading how much you and your family enjoyed your time with us and we enjoyed being part of your son's birthday. All staff strive for personal yet unobtrusive service and I'm pleased that your experience was no exception.
Kind Regards
Dale John

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Reviewed 30 April 2014

Visited this hotel for business in April 2014. Decided to try a different hotel this time.
On arrival the outside of the hotel is a throwback from the 70's. The outside is a bit dated and the foyer was no different. Staff were very pleasant and could help enough. I was a little apprehensive given the decor but ventured up to the room nonetheless.
On exiting the lift it was a nice surprise. The foyer and rooms had been renovated - bathroom could do with a spruce up but still very clean and functional. They were very pleasant. I had room service which was better than most and the free wifi was a bonus (I still don't understand why hotels in Australia charge exorbitant fees for internet use - but this hotel knows the value of the internet to customers..well done).
Hotel was in the middle of the CBD with nice view over the gardens. Very happy with the place and would stay again.
nb. strange buzzing sound coming from the room next door in the morning. Don't know what it was (could have been a guest doing strange things?!? :-) ) but didn't bother my sleep.

Room Tip: I'd guess that the rooms overlooking the park would be quieter.
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  • Stayed: April 2014, travelled on business
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Thank David_Susie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dale J, Manager at Royal On The Park, responded to this reviewResponded 4 May 2014

Dear David_Susie
Thank you for your feedback after your recent stay. I am glad that you took this opportunity to try the Royal for the first time. The hotel celebrated its 45 year anniversary last month and great care has been taken to maintain the classic style of the hotel whilst adding modern touches. During the last refurbishment we restored the walnut panelling in the lobby and added leather armchairs and sofas to the bar as well as giving complimentary wifi with no download limits. We boast a fantastic location opposite the Botanic Gardens and the Park View rooms offer an inspiring view to start or end each day.
Kind Regards
Dale John

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Reviewed 29 April 2014

Only stayed at this hotel for 2 nights whilst passing through Brisbane but would certainly recommend this hotel. Lovely rooms, nice pool and opposite the botanical gardens which are beautiful. Very central location. Although parking was $26 a night, don't think u should have to pay for hotel parking when yr a guest. So if yr in Brisbane wouldn't hesitate to tell u to stay here.

Room Tip: Front of hotel overlooking the botanical gardens
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  • Stayed: April 2014, travelled with family
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Thank charliemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dale J, Manager at Royal On The Park, responded to this reviewResponded 30 April 2014

Dear charliemo
Thank you for taking the time to share your feedback after your recent stay. It was pleasing to read how much you enjoyed our convenient location and the service from our team. The swimming pool and spa are located outside surrounded by palm trees and grass to form an oasis in the heart of the city. Our parking rates are $28 per night for self parking and this is in line with our hotels in the CBD and in most cases, cheaper.
Kind Regards
Dale John

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Reviewed 27 April 2014

This hotel is very dated in regard to the rooms. The linen is nice and the rooms are well presented on first impressions, but the bathrooms are old and tired as is much of the furniture. The common areas including the bar and restaurant were very nice. The food in the restaurant is spectacular.

The service is six star quality. The hotel decor itself (in the rooms) is probably closer to 3 or 3.5 stars (although common areas are very nice). But it's the best service. Nothing was too hard. Everyone was smiling. Everyone actually wanted to help. I'd happily go back just to be in contact with these fabulous people.

On the downside, I was there for business and the rooms aren't really set up for it. The desk is shoved in the corner with not much space, and the power points are hard to access behind a rise in the buffet table that holds the TV. They do have a couple of power points on an extension cord on the desk but there are only two (because a third one was in use by the TV). Once you plug in a mobile phone and a laptop, you have to start moving furniture or unplugging lamps to plug in your iPad/tablet, camera battery etc. A photo is attached to explain further. A small thing but a bit annoying over a few days.

I do think it could have been cleaner. The main areas of the hotel were pristine but my room didn't sparkle. The tiles in the bathroom could have been cleaner as could the carpets in the rooms. It wasn't gross. It was average.

  • Stayed: April 2014, travelled on business
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Thank Kim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dale J, Manager at Royal On The Park, responded to this reviewResponded 29 April 2014

Dear Kim F
I appreciate you taking the time to share your review. I was pleased to read how much you enjoyed the service provided by the entire team during your stay. We strive to make each interaction memorable with a minimum of fuss and as you correctly stated, no request is too difficult. Our chefs are constantly trying ways of improving our menu sourcing local, fresh ingredients and blending traditional dishes with modern touches. I apologise that the cleanliness of your room was not up to our usual standards. The Housekeeping Manager is investigating this matter as our rooms normally sparkle as much as our public areas. We look forward to your next stay as it will be a chance to impress you once again.
Kind Regards
Dale John

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Reviewed 26 April 2014

Fabulous location opposite the Botanical Gardens. Clean, large room with modern facilities. Buses stop right out the front. Undercover parking was a little pricey however. I look forward to staying here again.

  • Stayed: December 2013, travelled solo
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Thank fraggle33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dale J, Manager at Royal On The Park, responded to this reviewResponded 29 April 2014

Dear fraggle33
Thank you for sharing your feedback after your recent visit. It was pleasing to read that you enjoyed your stay, particularly our convenient location opposite the Botanic Gardens with easy access to public transport of all forms. Our car parking prices are very competitive in the Brisbane CBD at only $28 for hotel guests and in many cases, cheaper than our competitors.
Kind Regards
Dale John

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Reviewed 23 April 2014

Spent 4 days here recently, quick accurate check in, comfortable and clean room, fantastic staff who went out of their way to please. Great location over the road from Botanical Gardens, easy walk to South Bank and QPAC (Art Gallery a must see) handy to shopping, casino and the Mall. Great facilities gym, swimming pool, spa, business room, free wi-fi

  • Stayed: April 2014, travelled with friends
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Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dale J, Manager at Royal On The Park, responded to this reviewResponded 25 April 2014

Dear Brian H
Thank you for sharing your review. I was pleased to read that your enjoyed your 4 night stay, particularly our convenient location and the service provided by the team. Whilst the hotel is traditionally styled modern technology has been added throughout such as complimentary wifi and IPTV which compliments the exceptional service given.
Kind Regards
Dale John

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Additional Information about Royal On The Park

Address: 152 Alice St, Brisbane, Queensland 4000, Australia
Phone Number:
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Brisbane
#13 Romantic Hotel in Brisbane
#29 Luxury Hotel in Brisbane
#33 Business Hotel in Brisbane
Price Range: £65 - £220 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Royal On The Park 4.5*
Number of rooms: 153
Official Description (provided by the hotel):
Royal on the Park is conveniently located just a 5 minute stroll away from Brisbane's CBD and popular Queen Street Mall shopping precinct. Facing the Beautiful Botanic Gardens at the green end of the CBD, it gives the feeling of being in a calm oasis. Outside the front door, age-old Moreton Bay fig trees, soaring bamboo and ancient travellers' palms stand sentinel opposite the hotel. Royal on the Park features 153 spacious guest rooms and suites, tailoring amenities and services to both leisure and business travellers! All guests, diners and delegates can enjoy complimentary hi speed wifi with no download limits. The Walnut Restaurant has consistently remained a favourite venue for local visitors and regular hotel diners. Ask about our new a la carte menu featuring fresh local produce from Queensland farmers. For those with fitness in mind, the largest in-ground hotel pool in Brisbane together with spa and top floor gymnasium provide the freedom to relax and unwind or to enjoy an energetic work-out. A kick start to the day is made easy with an invigorating early morning jog around the numerous pathways of the Botanic Gardens. The hotel is well renowned for its in room facilities. Combining digital free to air television, Foxtel and satellite channels from around the world. A wide selection of pay per view blockbuster movies and favourites for adults and children alike. 37 radio stations combining local AM and FM channels with international flavour. This combines for a total of 188 viewing and listening opportunities. Whether you are looking for a conference venue, planning a Breakfast, Lunch or Dinner or perhaps even a Wedding, the hotel has up to 8 elegant function rooms to select from, catering up to 800 cocktail style or 400 banquet style. Guests of Royal on the Park are well placed to enjoy the range of leisure activities in Brisbane. It's just a boardwalk stroll along the water's edge to the Riverside Markets and an abundance of restaurants and al fresco cafes. ... more   less 
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Also Known As:
Royal On The Park Hotel Brisbane
Royal On The Park Brisbane
Park Royal

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