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“Firstclass hotel”

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Sofitel Brisbane Central
Ranked #32 of 170 Hotels in Brisbane
Certificate of Excellence
Reviewed 17 November 2011

This hotel is very well located for those coming in by train from the airport. You get offf the train and straight up from the station and into the hotel. Staff vey good and hotel modern with all facitities one would require. Also for those of us that still smoke, they still have a smoking floor. restaurants also first class

  • Stayed: November 2011, travelled with friends
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Thank johntee14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,392 - 3,398 of 4,268 reviews

A TripAdvisor Member
Brisbane
1
Reviewed 16 November 2011

For a weekend away, or even a longer stay, the Sofitel Brisbane Central is a good choice. The buffet Breakfast, Lunch, and Dinner an excellent, as is the service delivered by the Sofitel staff. We will be returning!

  • Stayed: November 2011, travelled as a couple
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2011

Right from the start our weekend was amazing drove up to reception valet parking pricey at $45 but worth it to be hassle free, staff greeted us with smiles and went out of there way to make our stay wonderful. Room was basic but very comfortable the bed was great and provided a wonderful nights sleep. The bar was very relaxing for drinks prior to dinner and the Buffet Dinner provided an incredible choice of food Indian, Asian, Italian, cold meats salads and a fresh seafood bar. Could not fault it.

  • Stayed: November 2011, travelled as a couple
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Thank MNJ33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2011

Having stayed at other Sofitel hotels.. I feel comfortable in giving this property a five star rating... from the reception outside of the door when we pulled up in the car... to the assistance we received at the Check In desk... the speed in which our bags were brought to the room .. the meal we had at the restaurant (absolutely brilliant) and finally the comfort of the room, and the Check Out team and the guys that delivered our car to the front of the hotel and loaded our bags ready for us to depart... it was sensational... Magnifique..!!!

  • Stayed: November 2011, travelled as a couple
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1  Thank Paul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2011

Majority of the stay was enjoyable, however when I first arrived I wanted to take a bath, unfortunately there was no bathplug, I called down 3 times requesting a plug, my 4th contact was to actually walk down to the guest services area, after 1 1/2 hrs I made a 5th call and advised the staff that my biggest fustration was that noone has actually called me to give me any update. The plug finally arrived 5 minutes later.

  • Stayed: November 2011, travelled as a couple
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Thank Catrina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelBrisbane249, Manager at Sofitel Brisbane Central, responded to this reviewResponded 24 November 2011

Bonjour,

Thank you kindly for taking the time to provide your invaluable feedback regarding your recent stay at Sofitel Brisbane Central. I was delighted to read you enjoyed your stay and am sorry to hear that there was a communication breakdown during your stay.

We have recently rechecked all 429 rooms in the hotel to ensure all stock is available including simple items such as hairdryers, bath plugs and so on. Please accept my sincere apologies that it took so many calls to have this issue resolved. Thankfully due to your comments we have been able to review our current stock levels and have had all rooms checked to prevent this from occurring again.

Once again thank you for your feedback and please rest assured this will not be an issue in future stays.

I hope to welcome you back to the hotel soon.

Merci

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Reviewed 14 November 2011

Love the location of this hotel and the beds are so comfortable. Club level too is great and the customer service was top notch. The only grizzle we could possibly have and its probably because we had long ago stayed at the Langham Auckland which was outstanding, is that not much in the way of toiletries. Not a big problem we know and we would stay there again !

  • Stayed: November 2011, travelled as a couple
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1  Thank eddiefredie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Dubbo
1
Reviewed 14 November 2011

Sofitel Brisbane was perfect. Great location if you need to do business in the city, and the service behind the desk checking in and out was welcoming. The facilities of the hotel are very comfortable.

  • Stayed: November 2011, travelled on business
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Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel Brisbane Central

Address: 249 Turbot St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Brisbane
#7 Romantic Hotel in Brisbane
#11 Business Hotel in Brisbane
#30 Luxury Hotel in Brisbane
Price Range: £100 - £196 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel Brisbane Central 5*
Number of rooms: 433
Official Description (provided by the hotel):
Positioned in the heart of Brisbane, you will discover a hotel of sophisticated luxury and personalised service. Renowned for its inspiring arrival experience via the alluring lobby, the wide choice of food and beverage outlets and breathtaking views of the city and surrounds, the hotel's reputation as the leading choice in luxury accommodation and conferencing is truly deserved.The property boasts 433 elegantly appointed rooms and suites featuring delicate touches of contemporary sophistication creating a unique sense of luxury. The rooms and suites exude an artistic feel that links the progressive design of the new world with refined French Elegance. ... more   less 
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Also Known As:
Sofitel Brisbane Central Hotel Brisbane
Accor Brisbane Central
Brisbane Sofitel

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