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Sofitel Brisbane Central
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Reviews (4,349)
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2,210
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1,891 - 1,896 of 4,350 reviews
Reviewed 13 August 2014

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this reviewResponded 21 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 13 August 2014

Sayed 2 nights using a free night to reduce costs. This is an expensive hotel but typically priced for the Five Star rating. Service was excellent from the greeting on the forecourt to the goodbye 2 days later. It was a special occasion so we upgraded to the Club level and found this well worthwhile. The views from the 27th floor were great and the room was very comfortable. We really appreciated the Club Lounge on the top floor and the free canapés and drinks in the evening. The canapés were so good we didn't even have to have an evening meal. Breakfast in the Club was another highlight with friendly efficient service. The staff remembered us on the second morning and asked if we wanted the same drinks as the previous day - we did. Concierge and Porter staff were great and offered to obtain some things we had left in the car. Reception staff were helpful, friendly and explained all the charges when we departed. Free (slow) WiFi was included with our package but there were other computers available with free access.

The Sofitel chain has a very good reputation and the Sofitel Brisbane Central more than lived up to that reputation. Despite the (relatively) high costs it was worth it.

Room Tip: Paid WiFi is available but is free for Advantage Plus members.
  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank MuzzaBallina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this reviewResponded 21 August 2014

Dear MuzzaBallina. I was delighted to read your review following your recent stay with us whilst visiting Brisbane. It is always pleasing to read that our staff looked after our guests so well and also to learn that you enjoyed your upgrade to a Club Room to enjoy celebrating your special occasion. Thank you for taking the time to post a review on Trip Advisor and I look forward to welcoming you back the next time you visit Brisbane.
Yours sincerely
Marcus Hanna
General Manager

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Reviewed 10 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this reviewResponded 11 August 2014

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Reviewed 8 August 2014

I really enjoyed my visit here. The lounge bar service and food and atmosphere was really good. It didn't feel like old people hang out like some lounge bars can. The table service was efficient and not over bearing and the food arrived quite quickly which was really good. I really enjoyed the club lounge as well. It served its purpose and provided an area that saved me searching Brisbane city for something similar. Cheers.

  • Stayed: September 2013, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jennifer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this reviewResponded 11 August 2014

Dear Jennifer F. Thank you so much for the great review that you posted on Trip Advisor following your recent trip to Brisbane. I was delighted to read your comments regarding Cuvee Lounge and I am sure that Simon and his team will also be happy to receive this feedback. Thanks again for posting a review.
Yours sincerely
Marcus Hanna
General Manager

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Reviewed 8 August 2014

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
SofitelBrisbane249, General Manager at Sofitel Brisbane Central, responded to this reviewResponded 21 August 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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