We checked in for New Years - 31 Dec to a junior suite room 2101 on the 21st floor. Check in was easy and swift.
Lovely views on the 21st floor and quite. The decor is a bit dated but has been recovered with new fabrics and wall paper. French styled tables, classic sofas and large bathroom.
Two CD players in the room but no ipod charging station or speakers. The tech. is dated in that department. Room service was quick and the food was excellent on both occasions.
Aircon was horrible, I was hot all the time but the air con was set at the lowest setting. Old system it seems as it was all over the place during through out the night.
The views are of the bridge and river with lots of windows.Fireworks could not been seen from this location. The main fireworks are at Southbank (around the corner).
I had a broken leg and I was on crutches during my stay. We tried twice to phone the concierge but noone answered. The automated phone system just loops. very frustrating.
So we went down and asked for car to be brought around they took our ticket.
After 20 minutes of sitting right in front of the concierge desk my husband asks were the car is, The 5 staff get that were hanging around the desk, open the drawer and gives my husband the keys. no apology or nothing or farewell, Then getting into the car they didn't open the door or help us with the bags.The two men stood on the side talking to each other. I thought how unhelpful and I really needed assistance. So this was very disappointing and waste of our time. The manager running the show on the concierge desk needs a refresher course of why they are there and how to give basic customer service. Bad taste to overall good experience within the hotel.
Laslty, pay by cash when departing, Our bill came to $843. and they charge us $12.47 becasue we used our Visa card. Worse than the banks....so pay cash if you visit there.
Brisbane is starved for a good 5 star hotel with amazing new interiors, good customer service, food, and views. So this is about the best you can get in the CBD. I have stayed at them all.
Location is excellent and close to Southbank, sits next to a pretty park and has the best cafes in Brisbane around this location.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Odigeo, Ctrip TA, Southall Travel, Agoda, Booking.com, Hotels.com, TripOnline SA, Ebookers, HotelQuickly, Evoline ltd, Cancelon and getaroom.com so you can book your Stamford Plaza Brisbane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Stamford Plaza Brisbane Hotel Brisbane
- Stamford Plaza Hotel Brisbane
- Brisbane Stamford Plaza Hotel