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“Great service great location”

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Stamford Plaza Brisbane
Ranked #24 of 158 Hotels in Brisbane
Certificate of Excellence
Melbourne
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great service great location”
Reviewed 1 June 2012

I've stayed at this hotel a few times and always found it great. It's a great location - a hop skip and jump to Eagle Street - and the service is very welcoming and professional. The bathroom is huge and spacious and the beds are comfy. The room service quality was of a high standard and served promptly. Everything about this hotel is classy, comfortable and good value.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LouMelbourne11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this review, 4 June 2012
Dear LouMelbourne11

It is always a treat to read reviews posted by return guests. It's nice to see the consistency continues through the hotel and that our guests recognise this.

We aim to be a "home away from home" for all our guests, especially frequent travellers. When next you visit us, please make sure you bring any special requests to our attention so that we can assist you where we can.

We look forward to welcoming you back again soon.

Best wishes

Charmaine Chapman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,347 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (439)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Brisbane, Australia
Level Contributor
174 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 29 May 2012

For my husband's birthday I decided to shout him a city-break and chose a night at the Stamford Plaza Brisbane. One of the big drawcards was that we had a dinner reservation at Fix Restaurant (amazing) at the Port Office Hotel and the Stamford was right across the road, so it was convenient. But I had also heard that the buffet breakfast was the best in Brisbane so that was the deciding factor.

We live in Brisbane so it was a bit of a treat to head into the city on a Friday after work - the Stamford offer some amazing deals for weekend breaks and we took advantage of the Friday night room special that included the buffet breakfast, free valet parking and a bottle of sparkling wine.

From our arrival mid afternoon on a dark, damp and rainy Brisbane day we were looked after in wonderful style. We were welcomed efficiently and our bags whisked away and the car taken care of. Check in was flawless and quick and soon we were ensconsed in our beautiful 11th floor room with views of the river and the Kangaroo Point cliffs. All rooms have river views but a higher floor is nicer and you also have the choise of facing the Storey Bridge or the cliffs - I think either view is lovely, especially as the sky darkened and the city lights started sparkling.

The room was lovely - very plush and comfortable, lots of lovely soft lighting in the form of lamps and it had a real old world charm in my opinion. We turned the comfortable leather armchairs to the window and settled in to soak up the view of the passing river traffic whilst sipping our sparkling wine. What a wonderful way to start the weekend.

We didn't dine in the hotel for dinner as I had reservations across the road, but it was lovely to come back to our room after dinner and drinks and fall into the most comfortable bed. I have to say the size of the room is quite large for an older hotel and the bathroom was enormous with a lovely big tub to have a soak in.

The buffet breakfast the next morning was just as good as I had heard with a huge selection of both hot and cold dishes, pastries and fruits. There is a dedicated omlette station if that takes your fancy and a great selection of breads for toasting etc. The scrambled eggs were to die for - how do hotels make such good scrambled eggs I wonder? Check out was a reasonable 11am, so we had a leisurely breakfast before heading off.

It was a wonderful start to the weekend and I would highly recommend this hotel to anyone wanting a bit of a treat - it's not the cheapest around, but is certainly worth the money and the location is fantastic. Right on the river, a short 5 minute walk to Eagle Street Pier and the Riverside Centre (lots of fantastic restaurans and bars), a quick 10 minutes up to the Queen Street Mall, and right next door to the Botanical Gardens.

Room Tip: Try and get a room on from floor 10 and up for the best views
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this review, 4 June 2012
Melisa L

What a review! And in such detail!

It is always lovely to read that our guests enjoy their stay with us. It is quite rare to receive such an in depth review, however it was certainly entertaining to read.

We are really happy to read that you enjoyed your stay with us. Hopefully you can pop back in during the winter months to enjoy our Melt Into Winter Package - and perhaps a special little treat involving Max Brenner chocolate!

Thank you for taking the time to share your stay with us. We look forward to having you with us again soon.

Best wishes

Charmaine Chapman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tonbridge, United Kingdom
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 May 2012

Bearing in mind that the hotel had been virtually destroyed by the terrible floods and had only just reopened when I was there the staff were very good indeed.
If you get the right room (I didn't but a colleague did) then you get a dual aspect of the river and the bridge. Even the single aspect rooms had a great view of the river.
Breakfast was another good experience with a covered area outside overlooking the river.
Comfortable rooms, efficient staff but maybe a little soulless? Could be just me but there seemed to be a lot of room in the lobby area with tables and chairs but not many people using it.

Room Tip: Try to get one at the end of either of the wings for the dual aspect view. Sorry, can't remember...
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KentPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this review, 4 June 2012
Dear KentPaul

You are right, the hotel was quite seriously damaged during the flooding. We lost a kitchen, carpark, cold rooms with stock, wine cellar, loading dock, staff facilities, the engineering level and our administration offices - Human Resources, Finance, Food & Beverage, Sales and Reservations. However, we have been open for over a year now and haven't looked back!

The views from our rooms are fantastic, I have to admit. Especially so on Riverfire night. If you're in town on 29 September, this is certainly the place to be.

The chairs and tables in the lobby are set for our Lobby High Tea service of a weekday afernoon - fine china, specialised menu and a live stringed duo. During the day, guests often use the space for small meetings or to set with a coffee whilst working or reading the paper.

I was disappointed by your comment regarding the staff, so we will certainly act on that. We are very fond of our team here so I would hate to think that they are hiding their personalities from our guests!

We are glad that you enjoyed your stay us and we look forward to having you with us again soon.

Best wishes

Charmaine Chapman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
116 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 20 May 2012

Spent two nights in a deluxe room whilst attending a conference at the hotel. The rooms are extremely spacious and finished off to a high level and mine had a lovely view of the river. Staff were great and the hotel complex itself is lovely with a variety of dining options etc. Well located for either business or leisure travellers.

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Kayt83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this review, 22 May 2012
Dear Kayt83

It was great to read that you enjoyed your stay. When travelling on business, we understand that it is important to be as comfortable as possible. When you next stay with us, please don't hesitate to advise us of any particular room or dining preferences that you may have and we will do our best to provide those.

Until then, we wish you safe travels and look forward to having you with us again soon.

Best wishes

Charmaine Chapman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South east Queensland
Level Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 16 May 2012

Spent 2 nights in a deluxe room 1911 over the Labour long weekend. Enjoyed the whole experience from check-in to check-out. The buffet breakfast was extensive,and by far the best quality buffet breakfast i've had anywhere in the world. The room whilst not huge was very well appointed,and comfortable. The king bed was luxurious and very comfy. If they could fit in a larger fridge would be great,as the mini bar leaves no room for your own things,a really small bar fridge for a 5 star hotal. A slight mistake on the bill on check-out was corrected with ease.
Would stay here again for sure.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chopper0205
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this review, 18 May 2012
Dear chopper0205

It is always lovely to read that a guest enjoys their stay with us. Our team is very proud of the hotel and we do aim to ensure that our guests enjoy every aspect of their stay.

As you are a weekend traveller, perhaps you will be able to take advantage of one our Jersey Boys packages. The show starts soon and is a huge hit! You could take the City Cat across the river to and from the venue and enjoy a late breakfast the next day. Perfect!

Until we next see you, we thank you for your review and wish you safe travels.

Best wishes

Charmaine Chapman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gold Coast, Queensland, Australia
Level Contributor
3 reviews
Reviewed 11 May 2012

I am a spanish traveler and I like the hotel,the rooms are very beatifull and the views of the river are amazing ,the service was excellent, I enjoyed my stay

  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Augusto K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this review, 14 May 2012
Dear Augusto K

A review from a traveller such as yourself is always great to read. Thank you for the excellent comments, especially regarding the service. I have put a copy of your comments on the noticeboard for all the staff to read.

I hope you enjoy the rest of you travels in Australia and we hope you will visit us again in the future.

Best wishes

Charmaine Chapman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tasmania
Level Contributor
108 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 9 May 2012

A lovely old world hotel.. we thoroughly enjoyed our stay.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ssshelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this review, 14 May 2012
Dear ssshelley

It was a pleasure to read that you enjoyed your stay with us.

There is a lot of tradition in the hotel, with the majority of our artwork and furniture sourced personally from Singapore by our company Chairman; some items being from his private collection.

Our Brasserie Restaurant and our Conference Floor will be undergoing expansion and refurbishment early next year, so we hope you will visit us again to see the results.

Safe travels and best wishes

Charmaine Chapman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Stamford Plaza Brisbane

Property: Stamford Plaza Brisbane
Address: Cnr Edward & Margaret Sts, Brisbane, Queensland 4000, Australia
Phone Number:
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Brisbane
#14 Romantic Hotel in Brisbane
#22 Family Hotel in Brisbane
#24 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Stamford Plaza Brisbane 5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Stamford Plaza Brisbane Hotel Brisbane
Stamford Plaza Hotel Brisbane
Brisbane Stamford Plaza Hotel

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