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Stamford Plaza Brisbane
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Reviews (3,271)
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1,642
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87
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Reviewed 25 August 2012

My husband and I decided to have a night away from our baby boy to celebrate our anniversary together. More than anyrhing we were looking forward to a full night sleep! To no avail... Every few minutes what sounded like a freight train filled the room with noise starting at 12am and going for the best part of an hour. Apparrantly the staff lifts are located next to all rooms numbered 8. An expensive night for no sleep when we could have had it for free at home!

  • Stayed: August 2012
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3  Thank Brisbanerty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this reviewResponded 4 September 2012

Dear Brisbanety

I was disappointed to read that you did not receive the restful night away as you had hoped. I completely understand how important a good night's sleep is, especially when they are few and far between.

We are aware that some of our rooms are subject to a degree of noise. We use these rooms only when the hotel is fully booked. Should we find that the guests in these rooms are disturbed by the noise, we do our best to move them to another room - should they be staying another night, and we add a note to their guest profile to ensure they are not allocated these rooms on any future visits.

We do hope you have the opportunity to visit again soon where we will ensure an undisturbed night.

Best wishes

Charmaine Chapman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2012

Our first impression about Stamford Plaza Brisbane was absolutely classy. The lobby is fitted with some Renascence era style with a touch of modernized luxury hotel feels. During arrival, the concierge team was very friendly and helpful with our car and luggage. Receptionist was highly reliable. We spent less than one minute to have our self checked in and escorted to the elevator.

The superior king room is absolutely classic. The room is furnished with timber-made furniture with a huge stunning river view window. It also offers a generous size of marble bathroom with separate bath and shower. Additionally, a small television is equipped in bathroom for extra entertainment.

We will definitely come back to Stamford Plaza Brisbane on our ext trip to Brisbane. Highly recommended for couples who seek a stylish and relaxing weekend escape.

  • Stayed: August 2012, travelled as a couple
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Thank Liong-A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this reviewResponded 3 September 2012

Dear Liong-A

It's always lovely to read such a positive review! It seems our team made an impression on you and were able to assist you where needed to ensure a memorable visit.

I will certainly share your comments with our team, many thanks for that.

We look forward to welcoming you back soon!

Best wishes

Charmaine Chapman

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Reviewed 23 August 2012

You are transported into a world of elegance and excellence at this wonderful hotel. The rooms even have a TV in the bathroom. My room overlooked the river and the food and service were first class.
A short walk along the river gets you to some wonderful restuarants and at the hotel they have a first class Japanese restuarant and steak house where I enjoyed one of the best steaks ever, a little expensive though.

Room Tip: Get a room overlooking the river
  • Stayed: August 2012, travelled on business
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Thank frankfurness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this reviewResponded 3 September 2012

Dear FrankFurness

It was lovely to read that you enjoyed your stay with us. It is such a pleasure to hear that our team has delivered a memorable visit to our guests.

It seems you had time to dine in Kabuki Japanese restaurant; the a la carte menu is excellent, though it's for the teppanyaki show that we are best known for! Moo Moo restaurant has a great name also and we are fortunate that they are located so close to the hotel, though still not one of the hotel restaurants.

I will certainly share your comments with our team, thank you.

Until we see you next, we wish you safe travels.

Best wishes

Charmaine Chapman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2012

Have stayed at this hotel for business twice in the past two months. The service was reasonable, however rooms are a little tired and could do with an update. Great location close to restaurants and bars - the rooms also have a nice view of the Brisbane river and Story bridge. Good variety of room service menu options and the breakfast buffet was great. I would definitely stay again for business or leisure.

  • Stayed: June 2012, travelled on business
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Thank eternalgringo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this reviewResponded 20 August 2012

Dear eternalgringo

It was great to read that you enjoyed your stay with us.

If you are to be a frequent visitor to the hotel, then discussing a corporate rate is certainly an option. Please contact us if that is something you would like to discuss.

In the meantime, we wish you safe travels and look forward to having you with us again soon.

Best wishes

Charmaine Chapman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 August 2012

Great hotel with attention to detail. Rooms large and nicely furnished. Hotel was one of the quietest I have ever stayed in! Seafood buffet and breakfast buffets were excellent and highly recommended. It was our wedding anniversary and was nice to receive a bottle of bubbly and a lovely note of well wishes from the hotel anagement. Would highly recommend this hotel and would definitely stay again.

Stayed: July 2012, travelled as a couple
1  Thank suespurry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charmaine_SPB, Guest Relations Manager at Stamford Plaza Brisbane, responded to this reviewResponded 20 August 2012

Dear SueQldAustralia

It was wonderful to read that you chose our hotel as the place to celebrate your anniversary. We do like to make these occasions special, where we can.

We also understand the value of a good night's sleep and "getting away from it all" and a quiet hotel certainly helps to achieve that.

We are quite proud of our hotel and the team of staff who work so hard to make it what it is.

We wish you a happy anniversary once again and look forward to having you with us again soon.

Best wishes

Charmaine Chapman

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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