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“Fantastic hotel” 5 of 5 bubbles
Review of Stamford Plaza Brisbane

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Stamford Plaza Brisbane
Ranked #23 of 162 Hotels in Brisbane
Certificate of Excellence
Mackay, Australia
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Fantastic hotel”
5 of 5 bubbles Reviewed 17 May 2014

My husband and I stayed at the Stamford Plaza twice in 2 weeks and had a great stay both times. It is definitely a 5 star hotel with everything you expect with those stars. The hotel common areas are beautiful as are the rooms. Comfortable beds and pillows, classically styled large bathroom and furniture. The views from the rooms are fantastic and we have stayed on both "sides". Easy check in and out although at peak times over the weekend the concierge can be battling the with the vehicles trying to all leave at the same time. If we have to stay in town and are without our littlies we always choose the Stamford. The river front restaurants are 1 minute away and the mall is about a 7 minutes walk up the road. The only negative would be the breakfast it was definitely not the best, I was expecting it to be as great as the rest of our experience but it was just average both times. The first stay we had the eggs for the benedict you could make for yourself was cold and they must only have the omelette making chef out if there is enough guests to warrant him being there. They should provide the same quality of food no matter if your down for breakfast at 6:10am or 9:00am. This is the only negative in an otherwise great stay.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ren95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe K, General Manager at Stamford Plaza Brisbane, responded to this review, 18 May 2014
Dear Ren95,

Thank you for your comprehensive review of your recent stays with us. I am delighted to read you enjoyed both stays and were able to enjoy the views from both sides of the hotel. They are indeed both spectacular with the Story Bridge one side and the Kangaroo Point Cliffs the other which both look spectacular lit up at night. I note your comments regarding the breakfast and was disappointed to read it was not up to your expectations. Please be assured I will discuss the points raised with the chef as we certainly always aim to provide an excellent product not matter what time of day it is.
Thank you once again for your comments, we look forward to welcoming you back when you next visit Brisbane.

Best Regards,

Philippe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,260 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (438)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
Wyoming
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 11 May 2014

This is an older hotel but they have done a great job of staying on top of things. The location of the hotel is ideal. You are close to the Parliament house, the botanical gardens, shopping and good restaurants. The hotel breakfast is great and will serve you well during the day.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WYBigSky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe K, General Manager at Stamford Plaza Brisbane, responded to this review, 12 May 2014
Dear WYBigSky,

Thank you for taking the time to review your stay with us. I am pleased to read you were able to enjoy our excellent location during your visit to Brisbane. We are indeed located in a great spot close to Brisbane's attractions. We trust you enjoyed the rest of your stay in Australia and we look forward to welcoming you again should you return to Brisbane in the future.

Best Regards,

Philippe
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 May 2014

I took my mum here for mothers day along with my husband and her partner. It cost us $98/head. The food was absolute exquisite. Prawns, oysters and muscles were lovely. The bug was the best I've ever tasted- I've eaten a lot of seafood at different places over the years. The garlic prawns the chef was cooking in front of us was amazing too.
Desert was lovely....everything was cooked to perfection and
complemented each other.
Our package included beer, wine and soft drinks. Nice wine and boys were happy with the beer.
The staff were so very helpful and couldn't fill your drink fast enough or refill your scraps bowl. Always greeted us with a smile and took our plates as soon as we were done.
The only thing I could say would be more helpful is crab crackers to eat the crab with- that's it.
We will definitely be back! No doubt about it! :)

  • Stayed May 2014
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
Helpful?
Thank sarahbunnett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe K, General Manager at Stamford Plaza Brisbane, responded to this review, 12 May 2014
Dear Sarahbunnett,

Thank you for taking the time to review your Mother's Day dining experience with us. The chefs were thrilled to receive your feedback on the food as we always aim to provide a top quality product which exceeds our guests expectations. I have shared your review with the team and we look forward to welcoming you back for many more occasions to come.

Best Regards,

Philippe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 8 May 2014

Definitely stay here. Superb rooms, nice food, awesome pool, perfect location! Definitely stay here. Superb rooms, nice food, awesome pool, perfect location! Definitely stay here. Superb rooms, nice food, awesome pool, perfect location!

Room Tip: River facing over the pool.
See more room tips
  • Stayed August 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Itchy_travel_bugs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe K, General Manager at Stamford Plaza Brisbane, responded to this review, 11 May 2014
Dear Itchy_travel_bugs,

Thank you for taking the time to review your stay. I am thrilled to read you see us as the "Best hotel in Brissy"! We look forward to welcoming you back again soon.

Best Regards,

Philippe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 May 2014

Just arrived back from Brisbane and once again stayed at the Stamford Plaza Hotel in a beautiful room with excellent views.We had a wonderful stay and cannot fault this Hotel,the Management and Staff were very professional and go out of there way to look after there guests.
Housekeeping is also of a very high standard.
The areas around the pool and spa are brilliant and the new plants enhance the area. The Brassier and Pav bar are still fantastic areas to spend time in this Hotel.
On recommendation we dined at the Kabuki restaurant and had a great evening.
We are now looking forward to our next visit
John W Melbourne

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank john w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe K, General Manager at Stamford Plaza Brisbane, responded to this review, 8 May 2014
Dear John W,

Thank you once again for your return visit. I am pleased to read you had another wonderful stay with us over Easter and the new plants are making a positive impact on the pool area. I will be sharing your lovely comments with the team. We look forward to welcoming you back again soon.

Best Regards,

Philippe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 4 May 2014

We have just returned from spending one night in a superior king room with maginicifant views of the Story Bridge and Brisbane River. Wow . Our room was lovely, however lacking some free foxtel movies and channel, unfortunately we found the bathroom compliments were lacking as I had an empty shower cap box and only one shampoo and conditioner for two people for showers and coffee and tea compliments only enough to make one cup of tea and one cup of coffee, water which has always be complimentary in any stay overseas whether it be 4 star or 5 star in this hotel was $8.00 for two 600 ml bottles. Buffet Breakfast, now I have stayed in 4 star and never had to make your own coffee from a machine or make your own pancakes from a pancake machine, we were sitted next to the coffee machine and noted that a staff member had to assist serveral guests with the machine in either using the machine or the machine having to be maintained. Being a 5 star hotel we assumed we wouldn't be making our own tea and cofffee.

  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TraceyPandJeffP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe K, General Manager at Stamford Plaza Brisbane, responded to this review, 4 May 2014
Dear JeffandTracey,

Thank you for your constructive feedback. I note your comments regarding the room amenities and have passed this on to our Executive Housekeeper. Please accept my apologies for this. We appreciate your comments regarding the coffee machine as we are currently investigating how we can improve our coffee service in the Brasserie. I am pleased to read you enjoyed your room and the view, it is always fantastic watching the riverlife.

I hope we may have the opportunity to welcome you back in the future to showcase our 5 star service we are known for.

Best Regards,

Philippe
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
bangkok
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 4 May 2014

I did stay in this Hotel a few days ago.
It is a very expansive Hotel, and for the price paid it has got little features and benefits.
The only plus is the view to the River.
The Hotel is old and the staff look unhappy, like with most Hotels in Australia.
The Breakfast is honestly nothing special at all, but will set you back a whopping $42 per person.
This place is completely overpriced, and cannot delivery the features and benefits you would expect for that price.
Like so many Hotels in Australia cannot delivery this. But the profit margin needs to be high.
I personally cannot recommend this Hotel.

Room Tip: I would recommend to perhaps to recommend an Apartment Hotel while in Brisbane.
See more room tips
  • Stayed May 2014, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
4 Thank hjty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippe K, General Manager at Stamford Plaza Brisbane, responded to this review, 4 May 2014
Dear hjty,

Thank you for your feedback on your recent stay with us. I was disappointed to read you did not find the hotel value for money and the staff looked unhappy. Please be assured I will discuss your comments with the management team. We always strive to provide excellent products and service and I am sorry to read this did not occur on this occasion.

Thank you once again for taking the time to bring this to our attention.
Kind Regards,

Philippe
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Stamford Plaza Brisbane

Property: Stamford Plaza Brisbane
Address: Cnr Edward & Margaret Sts, Brisbane, Queensland 4000, Australia
Phone Number:
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Brisbane
#14 Romantic Hotel in Brisbane
#22 Family Hotel in Brisbane
#23 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Stamford Plaza Brisbane 5*
Number of rooms: 252
Reservation Options:
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Also Known As:
Stamford Plaza Brisbane Hotel Brisbane
Stamford Plaza Hotel Brisbane
Brisbane Stamford Plaza Hotel

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