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“Relaxing weekend”

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The Point Brisbane Hotel
Ranked #5 of 157 Hotels in Brisbane
Certificate of Excellence
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Relaxing weekend”
Reviewed 12 August 2014

This was our first time at the hotel, and we weren't disappointed. We originally had booked the Deluxe room but our room didn't have a bath. So we upgraded to a room with a bath, great view and the process of the upgrade was very quick and the staff were very friendly during our whole stay.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lisa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinahLM, General Manager at The Point Brisbane Hotel, responded to this review, 14 August 2014
Dear Lisa F,
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon.
Regards, Dinah-Louise Marrs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,040 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (269)
Date | Rating
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English first
Sydney, Australia
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 August 2014

Very impressed with quality of service and room.
Bedding was one of the best we have slept in .
Detail to service was fantastic and would highly recommend the new rooms.
Staff were very friendly and extremely helpful.
It was great weekend deals and perfect for a romantic getaway. We received wine and cheese each day of our stay

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Joanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinahLM, General Manager at The Point Brisbane Hotel, responded to this review, 11 August 2014
Dear Joanne H,
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon.
Regards, Dinah-Louise Marrs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 August 2014

We had a lovely one night stay at the Point, we booked 2 rooms using the weekend deal. We requested a couple of changes and nothing was too hard for the lovely staff. The rooms were beautiful, the location fantastic, an easy walk to the River and the breakfast first class. Will definitely return.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank CCTibs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinahLM, General Manager at The Point Brisbane Hotel, responded to this review, 7 August 2014
Dear CCTibs,
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon.
Regards, Dinah-Louise Marrs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 August 2014

My husband & I stayed for two nights in July(on recommendation from our daughter who stays here often with work) and we were very happy.
Friendly greeting on arrival, in fact every staff member we encountered was very pleasant . Room was clean, large floor to ceiling window, good amenities, comfortable bed and secure parking.
Good location. Easy walk to New Farm and also lovely walk along river to south bank. Close to free ferry stop too.
Room service was very good. Prompt, tasty and very reasonably priced.
Our only complaint would be the coffee machine which is set up for breakfast. The coffee tasted terrible with what tasted like artificial powdered milk, not what i would have expected. We ended up ordering separate fresh coffees, which we had to pay extra for. Brewed coffee would be a better option.
We did have a problem with in room safe and bathroom sink. I mention this only as It was dealt with promptly and no fuss, which was great.
Would not hesitate in recommending this hotel and would look forward to staying here again!

Room Tip: Some rooms have baths
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Lp28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinahLM, General Manager at The Point Brisbane Hotel, responded to this review, 7 August 2014
Dear Lp28,
Thank you for your input which will assist us in maintaining the high standards our guests expect. We look forward to welcoming you back again soon.
Regards, Dinah-Louise Marrs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 August 2014 via mobile

Great hotel room that was clean and well designed (renovated recently). The staff was very friendly and very accommodating. I ordered room service and food was great. Will definitely stay here next time I'm in Brisbane.

Stayed August 2014, travelled on business
Helpful?
1 Thank DSColorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinahLM, General Manager at The Point Brisbane Hotel, responded to this review, 7 August 2014
Dear DSColorado,
Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon.
Regards, Dinah-Louise Marrs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 August 2014 via mobile

Brought my partner to Brisbane to meet family, chose to stay at 'The Point'. We saw an offer on TripAdvisor for a room upgrade, and that was one of the main reasons we chose this hotel. The location was great, from our small balcony we could see The Story Bridge, the Brisbane River, and in the distance the Gateway bridge. Sunrise came into our bedroom window, but the blockout curtains soon stopped that! We stayed for 2 nights. Room was clean and comfortable, and the cleaning staff did their job well. Tv reception wasnt the greatest....but I didnt come 3 hours from home to watch tv!!

Parking under the hotel was superb. One of the best features any city hotel can have. It was easy to get to hotel as well, it was off the main road so it wasnt heavy traffic while entering or exiting carpark.

The staff at check in and checkout were extremely friendly, and both experiences were a quick smooth transaction.

Only complaints- 1. Only 1 small bin, in bathroom. We did a bit of shopping, and bought a few takeaway meals...there was not really anywhere for rubbish. A 2nd bin in room would have been good.
2. In most hotels I have stayed in they have info in a folder on what is around,eg take aways..restaurants..cafes..bottle shops etc. There was none of this in our room. There was not a lot I would eat on the room service menu (i wouldnt pay $12 for a toasted sandwich), and being unfamiliar with the suburb-a bit of info on what was nearby would have been a great help.

Would I stay here again? Absolutely. Would I recommend this hotel? Absolutely.

Stayed August 2014, travelled as a couple
Helpful?
1 Thank Angie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinahLM, General Manager at The Point Brisbane Hotel, responded to this review, 5 August 2014
Dear Angie D, Thank you for your input which will assist us in maintaining the high standards our guests expect. We look forward to welcoming you back again soon. Regards, Dinah-Louise Marrs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Noosa Heads, Queensland, Australia
Level Contributor
272 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 29 July 2014

I have stayed in this hotel on at least 2 other occasions on business. Good location, secure parking. Nice clean room, very comfy beds. Breakfast selection is good. Walking distance to cafés and restuarants. City cat close by. Had room service.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DinahLM, General Manager at The Point Brisbane Hotel, responded to this review, 30 July 2014
Dear Susan S,

Thank you for your remarks. We will continue to strive to provide you with the perfect guest experience and look forward to welcoming you back soon.

Regards,
Dinah-Louise Marrs
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Point Brisbane Hotel

Property: The Point Brisbane Hotel
Address: 21 Lambert St, Brisbane, Queensland 4169, Australia
Phone Number:
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Brisbane
#5 Romantic Hotel in Brisbane
#9 Business Hotel in Brisbane
#9 Family Hotel in Brisbane
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Point Brisbane Hotel 4.5*
Number of rooms: 201
Official Description (provided by the hotel):
From the moment you enter the elegant marble foyer and smell the perfume of the fresh flowers on display, you’ll feel completely at home at Brisbane's leading independent hotel.The Point is conveniently situated in the exclusive inner city village of Kangaroo Point. Embraced by the Brisbane CBD and New Farm reaches of the Brisbane River, a brief ferry ride from the city heart.Its 201 deluxe rooms and suites enjoy stunning views. The hotel offers a turn down service each evening along with the luxury of 24 hour room service.Lamberts Restaurant, Bar and Lounge has an excellent reputation for its modern Australian cuisine and sophisticated cocktails. The palm fringed pool provides a cool, relaxing escape from the world and Wi-Fi, parking and online newspaper and magazine service are all complimentary to guests.A range of meeting rooms and the top floor Eagle’s Nest function room and deck have spectacular, panoramic city and river views. The essence of The Point Brisbane experience is service – it’s where people like you stay! ... more   less 
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Also Known As:
The Point Brisbane Hotel Brisbane
The Point Hotel Brisbane
Point Hotel Brisbane

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