We stayed in Apt E48, a privately owned 3 bedroom unit on the 5th floor with lovely river views, north-east facing, all day sun, lovely balcony. Good free parking, and an awesome restaurant across the courtyard. Pool was good, although a few more loungers would be better. The apartment was spacious, however it was very run down. Missing light fittings, broken drawers, very uncomfortable bed, the roman blinds were tatty and some could not be raised or lowered. The TV did not work, the kitchenware was unmatched and insufficient, but worst of all, we could not secure the apartment as two of the three ranchsliders would not lock. In fact the handle of the ranchslider (in the child's room) came off in our hands.
Now for the good bit. We reported our concerns to the Manager and within just a couple of hours, he had repaired the doors, TV, and supplied new crockery and cutlery. He was extremely apologetic and said that we should never have had to experience the problems we did and that the owner had agreed to refurbish the apartment very soon. The other issue which we had but did not take up with Management is that the air con unit struggled to keep the lounge cool. (The lowest we could get it to was 28 degrees!!) This was the only a/c unit in the apartment. Therefore the bedrooms were very hot and stuffy.
We did have the opportunity to view other apartments, (our party had rented four) and all were in much better condition than E48. Based on this observation, we would have no hesitation in recommending Goldsborough, but we would not consider staying in E48 until it has been refurbished.
And beware, if using a debit card, you will still be charged fees as if you were using a credit card.
- Official Description (provided by the hotel):
- Goldsborough Place at Teneriffe offers luxury apartments right on the Brisbane river. As well as being is a unique and cost-effective accommodation alternative for the corporate visitor or staff member relocating to Brisbane, Goldsborough Place is the perfect venue for visitors to the city. ... more less
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