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“Great location/fair pricing/clean clean”

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Base Brisbane Uptown
Ranked #89 of 127 Speciality Lodging in Brisbane
lawton oklahoma
Level Contributor
90 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great location/fair pricing/clean clean”
Reviewed 27 September 2013

Could not have been better. They helped us by getting our bags out of the rental car just before car rental return deadline. Clean, fair, convent location. Right across from the Roma station. Brisbane is just a town for everyone, and Bases is right in the middle of it.

Room Tip: 3rd floor was great.
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank okdudee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer D, Manager at Base Brisbane Uptown, responded to this review, 5 November 2013
Hi okdudee,
Thanks for taking the time to write a review. I'm glad we could help you get your rental car back on time, I know this can be a stressful time especially dealing with city traffic! It's great to hear you enjoyed your time in Brisbane and even better to hear that the hostel contributed to that experience. Safe travels and hopefully see you again some day.
- The Base Uptown Crew
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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256 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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  • Korean first
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English first
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 September 2013 via mobile

We booked an 8 share room for 3 nights, and our first night was so bad we changed to a 4 share the next morning. The first room was so untidy you couldn't see the floor, and we were woken up every hour until 6am by drunk people coming in and turning the lights on and talking loudly. - Fine if you are the drunk 18 year old making the noise, but not if you're looking for a good nights sleep to be up early the next morning! The 4 share room was much better, we shared with another couple, however we had to pay for this. A double room (which we also considered) was 140 dollars a night! Our upgrade cost us an additional 30 dollars a night, but we decided it was worth it to have our own space (the first night we had to sleep with our huge camping rucksacks in our beds with us as there was nowhere to put them) and to actually be able to sleep. The staff were friendly and helpful, however we didn't enjoy the overall feel of the place, and it needed a good scrub down! We wouldn't have used the kitchen, it was really dirty and old/new food and plates etc were out everywhere, but luckily we were planning on eating out anyway each night. It was only a 10 minute walk into what we assumed was the centre of the city, right opposite Roma street station, so the location was quite good (especially for catching the greyhound buses which we did) and not too far from bars/places to eat - although we did find the city tiny with not a lot of choice on either of these things - although coming from London maybe our expectations were a little high! Overall, if you don't care about messy rooms, loud people and not-too-clean environments, you'll find it fine here! If however you are like us, and you are maybe used to nice hotels and home comforts a little more, we would not recommend you stay here! We are only 24 and 28 years old, not like we are a couple in our 50s expecting the Hilton, however even we were really disappointed. We have stayed in other hostels since and found them a lot better, and cheaper! Base Uptown either needs to lower its prices drastically or sort the place out, to actually make the stay worth the money.

Stayed August 2013
Helpful?
Thank Kevin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jennifer D, Manager at Base Brisbane Uptown, responded to this review, 6 November 2013
Hi Kevin T,
Thanks for taking the time to write a review, we appreciate your feedback as it allows us to improve and work on our hostel experience. I regret to hear about your negative experience with us. We do pride ourselves on hostel cleanliness so to hear that did not think it was up to scratch is disapointing. Since your review we are looking to have extra cleaning shifts for the kitchen and will aim to be more strict on guests spreading belongings all over dorm floors. While we do our best to promote positive interaction and respect between guests, I hope you understand that hostels in their nature are full of many different people from all walks of life, consequently a drunk 18 year old talking loudly and turning lights on, untidy guests in rooms and untidy kitchen users are somethings things that are beyond our constant control. Our housekeeping team and night time staff are continually doing their best to ensure that these are not on-going problems however.
I am very glad to hear that you found our staff friendly and that our central location was beneficial too you. I do hope your holiday was not too badly impacted by your experience.
Safe travels and all the best.
- The Base Uptown Crew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Brisbane hotels

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 August 2013 via mobile

This hostel is slightly better than the base central! Some reception staff need to work on their customer service and cheer up! Rooms okay, clean beds but bathroom was grubby! Don't like the en-suite bathrooms in the rooms as I would rather males and females had separate bathrooms! Reasonable price but wouldn't rush back!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LJE19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
Reviewed 24 August 2013

After losing my wallet I panicked but the kept my passport till I sorted the money
Room was smelly for a couple of day but cleaners sorted it
Bathroom cleaners could do a better job but I guess I'm fussy after house keeping

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rachael b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campbeltown, Scotland
Level Contributor
146 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 20 August 2013

Staff were friendly at this hostel and the location is great for getting about Brisbane and for the Transit centre. However, our dorm was small, smelly and noisy. Granted, I'm not the best at staying in hostels and we got a good price for the beds but being quiet after midnight wasn't really enforced and we had guests arriving in the middle of the night who kept the lights on and were very noisy. You could also hear the other guests in the other rooms and downstairs throughout the night. The decor and facilities were very outdated and the bathroom was in need of a good scrub. Although we didn't get the time to eat/drink at the pub the menu looked good and it was always busy. I was glad we only had one night here, if we were to stay another night I would be paying for an upgrade to a smaller, private room.

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elainemcgeachy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 15 August 2013 via mobile

I stayed here for a night in transit and it was very convenient. The Scottish girl at reception was very nice. Base uptown is very easy to get to from the airport and the pub downstairs offers good food and drink at good prices.

For 22aud per night, no complaints.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francescas, France
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 July 2013

Had a great stay first and last problem was other guests having there belongings everywhere making it difficult for staff to clean. But was great to see housekeepers come through and clean the room then a cleaner comes after to do the bathroom. Location and staff were perfect and very nice and helpful. The bar's food is above/better than any other back packer bar/grill I have tried with a ever changing menu that is pushing the boundaries. I only cooked once upstairs and was lucky with only one other group cooking so lots of space and utensils. But as per usual the Base location always is the best.

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natty o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Base Brisbane Uptown

Property: Base Brisbane Uptown
Address: 466 George St | Cnr Herschel & Roma Streets, Brisbane, Queensland 4000, Australia (Formerly Tinbilly Travellers)
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #89 of 127 Speciality Lodging in Brisbane
Price Range (Based on Average Rates): £
Hotel Class:2 star — Base Brisbane Uptown 2*
Number of rooms: 45
Official Description (provided by the hotel):
Choose from a great range of dorms or private rooms, all fully ensuited, air-conditioned and sound proofed! We will help you go out and explore wonderful Brisbane or if you prefer catch up on some emails enjoy our common area with Foxtel TV, cook in the kitchen or pop downstairs to the Tin Bar & Grill, make friends, go for a drink and see where the mood takes you. ... more   less 
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Also Known As:
Tinbilly Travellers Hotel Brisbane

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