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“Nicely presented motel and handy to the Entertainment Centre”

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Brisbane International - Virginia
Ranked #35 of 159 Hotels in Brisbane
Certificate of Excellence
Bayswater, Australia
Level 3 Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Nicely presented motel and handy to the Entertainment Centre”
Reviewed 25 March 2013

Booked in for 3 nights to attend the Bruce Springsteen concert at the BEC. One thing I noticed was the room rate remained the same irrespective of the nearby concert event. Some motels double their rate when there is a show nearby but the Brisbane International's price was very reasonable. The room was quite nice, clean and comfortable. Road noise from Sandgate Rd was not a problem. There is a convenient bus stop right at the front door.
Just a couple of minor things: When checking in I wasn't told what room I was in. The girl at the front desk simply said 'ah it's just down there.' I had to ask another staff member in the car park for directions. Also..the height of the TV was way too low. You couldn't watch whilst laying in bed.
And a tip if you're catching a taxi...make sure you tell the driver you want to go to the Brisbane International MOTEL because if you shorten it and just say Brisbane International - you will be on your way to the airport.

If you are heading to the BEC or to the Northside for any reason - then the Brisbane International is the place to stay.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mollybug2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BneIntl, General Manager at Brisbane International - Virginia, responded to this review, 26 March 2013
Dear Mollybug2002

Thank you for your recent stay at our hotel, Brisbane International Virginia and taking the time to post a review on Tripadvisor.

Where possible our rates remain fairly constant throughout the year, although you can sometimes grab a great deal during our quieter seasons, so keep a look out for those!!

I am sorry to hear that you were not given clear directions to your room by our reception staff. This issue has been addressed with the team because as you have seen first hand we do have a large spread out property in amongst beautiful landscaped tropical gardens.

I have also noted your comment about the TV and I will investigate what we can do to fix this issue.

Again thank you for providing feedback on our product and service and we hope that you enjoyed the Bruce Springsteen concert.

We look forward to welcoming you back sometime soon.

Kind regards

Glenn Barnes
General Manager
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Rating summary
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  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
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English first
Bundaberg, Queensland, Australia
Level 5 Contributor
77 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 18 March 2013

We have stayed at this hotel a number of times. The rooms are clean and tidy, not new but comfortable. A brighter light above the vanity basin would be helpful. As the hotel is located on busy Sandgate Road, we always ask for a quiet room and have had this request accommodated each time so far. It was also cheaper to book directly through the hotels web site.

Room Tip: Ask for a quiet room.
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Narelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BneIntl, General Manager at Brisbane International - Virginia, responded to this review, 19 March 2013
Dear Narelle S

Thank you for reviewing Brisbane International Virginia on Tripadvisor and it’s great to hear that you have stayed with us a number of times, we appreciate your return visits.

I have noted your comment about the light above the vanity basin and will work with our maintenance team to see what we can do to improve this situation.

As you have discovered it is always a great idea to check out our website and we hope to have a brand new site online by mid June, so keep an eye out for that.

We hope to welcome you back soon.

Kind regards

Glenn Barnes
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, WA
Level 5 Contributor
55 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 17 March 2013

We can't say enough good things about Brisbane International - Virginia.
From the time we made the initial booking, (5mins after securing our tickets for Bruce Springsteen concert), until the time we departed all dealings with this establishment were handled by friendly and professional staff.

The couple of requests we made, i.e. please give us a room as far away from the roads as possible and early check-in, were handled with ease. We were particularly grateful to have a room, (#56), in the back corner of the complex away from the roads.

Instead of resting on their laurels when they had full occupancy for the concert, they added value for the concert-goer. All rooms were ready well in advance of the official 2pm check-in; people were welcomed early; and they opened the restaurant early, (4.30pm), with a very reasonably price 'snack menu', e.g. rump steak, salad and chips $16; or beer battered fish, salad and chips $16....etc.. Ordinarily we would have searched for food away from the hotel but in this case the convenience and reasonable price kept us in-house.

The room was what we would call a normal hotel / motel room - ours was a twin - so a little larger than normal - we would have taken the smaller/less expensive room but they were all booked out. Very clean, fridge, tea/coffee making facilities.

If we ever go back to the Brisbane Entertainment Centre we'd stay here again. Oh, and it is possible to walk, 3.3kms, we walked home because traffic / taxis were a nightmare after the concert. Taxi to the concert is a good idea just to arrive fresh and the hotel staff organised share taxis

Thanks Brisbane International - Virginia; you have awesome staff

Room Tip: for a quiet room request away from the roads. We had #56, it was quiet.
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BarbGrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BneIntl, General Manager at Brisbane International - Virginia, responded to this review, 19 March 2013
Dear BarbGrae

Wow! Thank you for your great review.

We’re glad you had a wonderful time during your stay at Brisbane International-Virginia. Your feedback has been passed on to all of our staff and they were genuinely chuffed that they were able to make your stay so enjoyable.

As you have witnessed concert nights are busy and we try our hardest to make the night as stress free for our guests as we can. Where possible we open our restaurant early, offer quick, great value meals and book transport for those who require it, which means our guests just have to enjoy the night.

We hope that you had a great time at the Springsteen concert and we look forward to welcoming you back the next time one of your favourite acts is performing at the Brisbane Entertainment Centre.

Kind regards

Glenn Barnes
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mackay, Australia
Level 5 Contributor
49 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 16 March 2013

Large complex with a myriad of rooms. No may given at reception but on arrival to my room, it was clean, large and had a bath. This is an older building but well maintained. The staff in the dining area were pleasant and helpful

Room Tip: get a map before you leave reception
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  • Stayed February 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank 2ctalking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BneIntl, General Manager at Brisbane International - Virginia, responded to this review, 19 March 2013
Dear 2ctalking

Thank you for taking the time to review Brisbane International Virginia.

Our property is large as it set on six acres of beautifully landscaped tropical gardens. I’m sorry you didn’t get a map at check-in as this most definitely helps with getting your bearings, we also have maps and signage scattered around the property to help our guests.
Thank you for your encouraging comments regarding our restaurant staff, all feedback is passed on and discussed at regular staff briefings.

We hope to welcome you back the next time you are in Brisbane.

Kind regards

Glenn Barnes
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, New South Wales, Australia
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 March 2013

I stayed here for work and was pleasantly surprised! I was upgraded to a 2 bedroom suite as there was a concert on and this would put me away from the main area (thank you!). The room was comfortable, clean and very spacious. The staff were always friendly and ready to be of help.

I had breakfast in the room, the service was prompt but the meal was a little cold, other than that it was a fantastic stay. If I travel to Virginia for work again I will request to stay here.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kerrie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BneIntl, General Manager at Brisbane International - Virginia, responded to this review, 12 March 2013
Dear Kerrie L

Thank you for taking the time to review Brisbane International Virginia.

We are so glad you enjoyed your room upgrade and that our team was able to accommodate you in an area that suited your needs.

I have noted your feedback regarding the breakfast and this has been passed onto our restaurant team to see if we can improve this service to ensure that all of our guests are served delicious hot breakfasts in the future.

We are looking forward to welcoming you back when next you are in Brisbane.

Kind Regards

Glenn Barnes
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coffs Harbour
Level 1 Contributor
4 reviews
Reviewed 10 March 2013

No complaints whatsoever (except for the rain, but that's hardly their fault!). The room was very clean, and the beds were super-comfortable. Enjoyed a fabulous meal at Rocklily: make sure you leave room for to-die-for desserts. All the staff, from reception to restaurant, groundspeople and cleaners were friendly and helpful.

Room Tip: Ask the staff for their recommendation.
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  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bellxchat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BneIntl, General Manager at Brisbane International - Virginia, responded to this review, 12 March 2013
Dear bellxchat

Thank you for your wonderful comments and we really would have liked to be able to put a stop to the rain but there are just some things we cannot accommodate, no matter how hard we try.

Your feedback has been passed onto our team and the kitchen team are thrilled that you enjoyed your meal at Rocklily and I have to agree it is simply a must to leave room for our desserts.

We look forward to welcoming you back to Brisbane International Virginia in the near future.

Kind Regards

Glenn Barnes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mackay, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 February 2013

We had a brief weekend stop which was relaxing I wish we could've stayed longer. The rooms were lovely, spacious, tidy and welcoming. The hotel setting itself was like a retreat you could find in the mountains instead of in Brisbane. It was very peaceful. Just what we needed to unwind for a few days. Will definitely stay here again - hopefully for a little longer next time.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sharyn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BneIntl, General Manager at Brisbane International - Virginia, responded to this review, 4 March 2013
Dear SharynB

Thank you for taking the time to review Brisbane International -Virginia on Tripadvisor, feedback is very important to us.

We’re glad you enjoyed yourselves and we would love to welcome you back in the future for a longer stay.

Kind regards

Glenn Barnes
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Brisbane International - Virginia

Property: Brisbane International - Virginia
Address: Cnr Sandgate & Zillmere Roads | Boondall, Brisbane, Queensland 4034, Australia (Formerly Virginia Palms International)
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#16 Family Hotel in Brisbane
#22 Business Hotel in Brisbane
#32 Romantic Hotel in Brisbane
#35 Luxury Hotel in Brisbane
Price Range (Based on Average Rates): £
Hotel Class:4 star — Brisbane International - Virginia 4*
Number of rooms: 107
Official Description (provided by the hotel):
Located on the north side of Brisbane, Brisbane International - Virginia is a four star property set amongst 10 acres of lush, tropical gardens. A variety of accommodation is available from a hotel room to a fully serviced one or two bedroom apartment... whatever your accommodation needs, there is something to suit you. We are located only 3 kms away from the Brisbane Entertainment Centre, perfectly situated for the next time you're in town to see your favourite perform in concert. Brisbane International and Domestic Airport are also just 15 mins away. ... more   less 
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Also Known As:
Virginia Palms International Brisbane

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