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“Terrific value in great location”

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Rydges South Bank Brisbane
Ranked #35 of 169 Hotels in Brisbane
Certificate of Excellence
Reviewed 6 January 2010

We thoroughly enjoyed our stay at Rydges South Bank Brisbane. We had a deluxe twin room which was terrific value compared to other hotels elsewhere in Brisbane. The room looked out to the city, the river and the wheel of Brisbane and was very very quiet. Also the hotel is a non-smoking hotel; and although busy we didn't hear noise from other rooms. The rooms were modern, and very clean and neat and comfortable. The location on the South Bank is terrifc and nearby Stanley Street has hundreds of restaurants. Also lovely to walk along the river to the galleries and the city. Near the rivercats too.

  • Stayed: January 2010, travelled with family
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1  Thank summertime010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM-RydgesSB, Front Office Manager at Rydges South Bank Brisbane, responded to this reviewResponded 12 January 2010

Many thanks for the review ‘summertime010.’

Thank you for the rating; it’s nice to hear of your positive experience with us. We pride ourselves in providing quality rooms and experiences at competitive prices; and being located in the South Bank Precinct is just another added bonus for our valued cliental.

Thanks again for the review; we look forward to accommodating you and your family again in the future.

Kindest Regards,


Scott Levey – Front Office Manager

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2,082 - 2,088 of 2,197 reviews

Reviewed 3 January 2010

Even though we only stayed here for 2 nights, we found the staff very friendly and helpful. The room itself was clean and tidy, light and a reasonable size. We had a lovely view of the city which was only a ten minute walk over the bridge.

  • Stayed: October 2009, travelled as a couple
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Thank Spindle99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM-RydgesSB, Front Office Manager at Rydges South Bank Brisbane, responded to this reviewResponded 4 January 2010

Many thanks for taking the time to review the hotel ‘Spindle99.’

I’m ecstatic to hear that you enjoyed you brief stay with us and that you found the team friendly and helpful. Some of our rooms do offer fantastic River and City views and being so close to the city brings our clients within a stone’s throw of all the action.

Thanks again for the review; we look forward to welcoming you back to Rydges South Bank Brisbane in the future.

Kindest Regards,


Scott Levey – Front Office Manager

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Reviewed 29 December 2009

The staff at this hotel go out of their way to help you. I joined the Priority Guest Scheme and had some geat offers sent and the staff responded to my emails quickly and were very helpful. The Reception staff were always friendly even though they were very busy. The CBD bar had a wonderful chef and we were surprised by the great quality food as it is only a small cafe/bar. Room service was quick and yet again the staff always had a smile! It was a pleasure to stay there. The only negative is they do need to upgrade the bathrooms as they are a little run down. Great location, great staff.

  • Stayed: December 2009, travelled as a couple
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1  Thank romanhols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FOM-RydgesSB, Front Office Manager at Rydges South Bank Brisbane, responded to this reviewResponded 4 January 2010

Many thanks for the review ‘romanhols,’

It’s great to hear of your positive experience at the hotel; our staff all take great pride in providing friendly service and high quality product to our guests. I’m glad to hear that you joined Rydges PriorityGUEST whilst in-house and were able to take of the advantages straight away.

Thank you for letting us know about the bathroom in your room, we’ll have our maintenance team attend to the area and ‘spruce’ it up accordingly.

We look forward to welcoming you back to Rydges South Bank Brisbane in the future.

Kindest Regards,


Scott Levey – Front Office Manager

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Reviewed 27 December 2009

I love this hotel and have stayed a half a dozen times - perhaps because it was boxing day the staff were a little jaded - but a few issues - one when we pulled up the lobby was empty - the 2 guys in concierge who normally help with the bags just stood and chatted while we unloaded are bags on to a trolley ourselves - with 2 young children a little help would have been aprreciated - we were early for check in - fair enough but in the past as a priority guest we have always been checked in early perhaps we have been lucky the last half a dozen times ! I was reminded by the lady at check in that 2pm was the check in but she offered to ring me when the room was ready - 3 hours later at 2pm she hadnt rung - what a suprise - they guy at check in said there was some problem and the room was still not cleaned but did upgrade me to the next level of room which was excellent - but again we were only the people in the lobby and only our bags were sat there !!- but why didnt they offer this initially - also I did book this under the Rydges priority scheme summer token sale programme - I wont be doing this again - I felt like I got second rate service and perhaps this was the reason - other than this an enjoyable stay - one mention though the cbd bar was closed over the xmas period - perhaps when booking this should be mentioned

  • Stayed: December 2009, travelled with family
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2  Thank pom04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Callum_Kennedy, Executive Assistant Manager at Rydges South Bank Brisbane, responded to this reviewResponded 29 December 2009

Dear “pom04”

It was disappointing to read your review regarding your recent stay at Rydges South Bank.

The hotel prides itself on its welcome, great customer service and staff, therefore it was concerning that we failed on both concierge and front desk on this occasion. I have discussed this in depth with the Front Office Manager as this is not our normal standard of service.

I am also sorry that you did not feel recognised as a priority guest and would like to make amends on your next visit to Brisbane; therefore may I ask you to contact me direct at the hotel for your future accommodation requirements.

I do hope I have the opportunity to welcome you back to Rydges South Bank in the future.

Kind regards

Callum Kennedy
Executive Assistant Manager

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Reviewed 24 December 2009

No complaints about the hotel. We were very conveniently located next to a lot of sights in Brisbane and a few steps away from a cinema. The walk to the city CBD took us about 15 minutes.

  • Stayed: July 2009, travelled on business
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1  Thank HarrieRW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Callum_Kennedy, Executive Assistant Manager at Rydges South Bank Brisbane, responded to this reviewResponded 29 December 2009

Hi “HarrieRW”

Thanks for the review!

Really glad you enjoyed your stay and the location suited your needs.

Hope to welcome you back to the hotel sometime.
Regards

Callum Kennedy
Executive Assistant Manager

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Reviewed 4 December 2009

Excellent hotel - premium twin room. Included two huge beds, sitting area, and much more. Balcony terrace with superb view of the city. Near to South Bank parklands and plenty of bars and restaurants. Recommend the weekly bus/train/ferry ticket.

Stayed: October 2009, travelled as a couple
1  Thank StephanieR4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Callum_Kennedy, Executive Assistant Manager at Rydges South Bank Brisbane, responded to this reviewResponded 29 December 2009

Thanks for the review “StephanieR4”

South Bank precinct is a great place to visit with many restaurants, bars and boutique shops, and I am glad you had the opportunity to experience this.

Thank you for your comments regarding the room and the views; the views are amazing over the city.

Should you be in Brisbane in the future, I hope we have the pleasure of welcoming you back.

Regards

Callum Kennedy
Executive Assistant Manager

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Reviewed 3 December 2009

Could not find any fault in any area from checkin to checkout in fact felt all staff went beyond their call of duty to make sure stay was one to remember

  • Stayed: November 2009, travelled on business
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2  Thank Irish60Darwin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Callum_Kennedy, Executive Assistant Manager at Rydges South Bank Brisbane, responded to this reviewResponded 29 December 2009

Many thanks for the feedback “Irish60Darwin”

Really pleasing to hear the team went beyond the call of duty to make your stay a memorable one.

I do hope we have the opportunity to welcome you back in the future.

Kind regards

Callum Kennedy
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rydges South Bank Brisbane

Address: 9 Glenelg Street | South Brisbane, Brisbane, Queensland 4101, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Brisbane
#33 Luxury Hotel in Brisbane
#37 Romantic Hotel in Brisbane
#45 Business Hotel in Brisbane
Price Range: £89 - £244 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Rydges South Bank Brisbane 4.5*
Number of rooms: 304
Official Description (provided by the hotel):
Rydges South Bank is situated in Brisbane’s most enviable location, the South Bank arts and entertainment precinct. The hotel adjoins with the Brisbane Convention Centre via a walkway, it is only a few minutes walk to the Queensland Performing Arts Centre, the Queensland Museum, State Library of Queensland and the new magnificent Gallery of Modern Art. Downtown Brisbane, Treasury Casino and the Queen Street Mall are an easy 10 minute stroll away. With Bacchus South Bank & CBD Cafe, Bar and Dining both located at Rydges you don't need to go far for a fantastic food and beverage selection. ... more   less 
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Also Known As:
Rydges South Bank Brisbane Hotel Brisbane
Rydges South Bank Hotel Brisbane
Brisbane Rydges South Bank

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