We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Never again - moved out after first night” 1 of 5 bubbles
Review of Acacia Inner City Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Acacia Inner City Inn
Ranked #34 of 66 Brisbane B&B and Inns
Germany
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Never again - moved out after first night”
1 of 5 bubbles Reviewed 24 September 2008

After reading some good reviews at tripadvisor (and a good review in the Lonely Planet - unbelievable!) we booked a double room ensuite at the Acacia Inn online for 2 nights stay in September.

At arrival we have been asked to pay both nights in advance. Fair enough I have to say that I have been offered to take a look at the room before payment which I refused - silly me - as we had no other bad hotel experiences in our 3,5 weeks travel through Australia.

So I paid and we carried our luggage to the room.
When we first looked at the room we were shocked. We were not expecting a "posh" place for the price but we were not prepared for what we finally got.
The room was in an aweful state - old furniture, no decoration even no window! The only day light came from the bathroom window through the bathroom door.

In addition to that I can only confirm one of the comments of an earlier rating: There have been strange people all over the place. Old, shabby looking men that must live their constantly. Honestly - Offering homesless people a cheap place to stay and mixing them with tourists is not the best business strategy!

We immediatly decided to just stay the first night (as it was late and we were tired) but move to another hotel the next day. So I directly went back to the reception, but guess what: As I paid in advance for both nights no refund would be given.
However we felt so uncomfortable at this place that we moved out after the first night though we did not get any refund from the Acacia. Funny enough they complained via email that we have not returned the keys after the first night though they made us pay for two nights. Obviously they wanted to sell the room twice!

When we came back the second day to return the key and to make photos of the room we had the chance to have a look at the "roommaid" which was one of the residents!

I can not tell anything about the complimentary breakfast as we were so disgusted by the condition of the place that we could not imagine to eat there.

There was an internet terminal which we used to check-in to our flights and book another hotel. The costs have been 3 AUD for 30 min. But they charged us 2 AUD for two pages print-out!

The only good thing I can tell about that place is the location in the centre of Brisbane. However we moved to the Novotel next door which is a clean and comfortable business hotel and was only slightly more expensive.

  • Liked — Location
  • Disliked — Everthing else then location!
  • Stayed September 2008, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check-in / front desk
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank feuersteinwilma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

56 reviews from our community

Traveller rating
    16
    26
    10
    1
    3
See reviews for
5
15
20
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Wellington, New Zealand
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 10 September 2008

We stayed at this Bed & Breakfast inn in Aug-end 2008.

Acacia is quite close to the CBD prob. a 5 minute walk. It is about a 10 minute walk to Fortitude Valley where there are decent places to eat. There are 2-3 food courts in the CBD area as well.

The rooms were a bit small for the price (Double En-suite for A$95 per day). There is a good continental breakfast included as part of the deal.

The room had a small bathroom, mini fridge & a kettle for tea/coffee making.

Garth & Anastasia, the people looking after Acacia Inn were quite friendly.

The communal is Internet, a washing machine & drier facility, books available to read in the common room.

Overall, probably the room was a bit smaller for the price we paid (our room in Melbourne was muhc bigger for almost the same price), but the inn is in a good quiet location & close to the CBD.

  • Liked — Closeness to CBD, yet in quiet location
  • Disliked — Rooms were a bit small & not serviced daily
  • Stayed August 2008, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank CycloneWellywood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sydney
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 2 December 2006

this small boutique hotel is 5 mins. walk to c.b.d. & central train station. rooms are clean & serviced karen & robert (managers) go out of their way to help visitors. beats large hotels hands down. really is home away from home.

  • Liked — friendly helpful & location
  • Disliked — not enough pillows
  • Tips/Secrets — try 4 at least one night
  • Stayed November 2006, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank swimboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
57 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 bubbles Reviewed 24 September 2006

Stayed here for a week. The staff on the reception were very strange and not very friendly!! If you have a car, you are not allowed in after 9pm so the car must be back by 9pm.

I didn't see any other women in the building! Lots of men who are long term or permenant residents in the building. I got a room with en suite but I noticed that for the non- ensuite rooms there were no female bathrooms on my floor.

One of the residents also asked if i wanted drugs - I definitely did not feel safe being on my own in this place.

  • Stayed September 2006, travelled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check-in / front desk
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
3 Thank ClareB12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Man, UK & the Channel Islands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 13 August 2006

I was extremely pleased to see a washer and dryer which I very much needed at the time. They are $1.20 coin operated and the owners kindly provided me with a sachet of soap. They were both pleasant and helpful.
The location is very short walk to town (approx 300 metres in total - downhill). On the way you pass Central station, where you can transfer to Roma St. Train which will take you to the airport.
The only down side is that there is no lift in the Inn. If you are carrying a lot of luggage, or just not fond of stairs, ask for a room on the lower floors.

  • Liked — Laundry facilities
  • Disliked — Lots of stairs
  • Tips/Secrets — Take snacks, a fridge is provided
  • Stayed July 2006, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank travelgrub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lincoln. England
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 7 January 2006

We stayed here for 3 nights in October. The room was not over large in size but was clean and tidy and offered adequate bathroom facilities.
It is well located for the city centre and railway station.
I would stay here again if i was visiting Brisbane.

Helpful?
5 Thank scousins83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
4 of 5 bubbles Reviewed 24 August 2004

I stayed here one night and I recommend it for people who want a budget B&B. The room was large and had a fridge and tea/cofeemaking stuff, TV, armoire, and soap and towels. The room was clean and comfortable and quiet and the staff was friendly. The breakfast in the morning is cereal and toast and beverages (juice and coffee/tea). This hotel is walking distance from Central Station and a bit longer walk to Roma St Transit Center.

Helpful?
13 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Brisbane hotels
0.1 mi away
Astor Apartments Brisbane
Astor Apartments Brisbane
#70 of 162 in Brisbane
4.0 of 5 bubbles 113 reviews
0.1 mi away
The Sedgebrook on Leichhardt
The Sedgebrook on Leichhardt
#131 of 162 in Brisbane
3.5 of 5 bubbles 8 reviews
0.0 mi away
Annie's Shandon Inn
Annie's Shandon Inn
#8 of 66 in Brisbane
4.0 of 5 bubbles 184 reviews
Show Prices
Show Prices
Show Prices
0.8 mi away
Eton Bed & Breakfast
Eton Bed & Breakfast
#39 of 66 in Brisbane
3.5 of 5 bubbles 69 reviews
1.4 mi away
Ellie's Guesthouse
Ellie's Guesthouse
#29 of 66 in Brisbane
4.0 of 5 bubbles 60 reviews
0.0 mi away
Quest Spring Hill Serviced Apartments
Show Prices
Show Prices
Show Prices

Been to Acacia Inner City Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Acacia Inner City Inn

Property: Acacia Inner City Inn
Address: 413 Upper Edward St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Kitchenette
Hotel Style:
Ranked #34 of 66 B&Bs / Inns in Brisbane
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Acacia Inner City Inn 2.5*
Number of rooms: 57
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Odigeo and Hotels.com so you can book your Acacia Inner City Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing