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“Beautiful appartment in central location”
Review of Punthill Brisbane

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Punthill Brisbane
Ranked #9 of 159 Hotels in Brisbane
Certificate of Excellence
Glasgow, United Kingdom
Level 5 Contributor
44 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Beautiful appartment in central location”
Reviewed 17 February 2014

My husband and I stayed at Punthill in September 2013. The hotel is 10 min walk from the main train station and the city centre. It is in a safe area.
The hotel from the outside looks good, the appartment inside is AMAZING!! We loved everything about the room. It is really big, the bathroom is luxurious, the kitchen is so practical, the balcony is lovely, the flat screen TV is great and the king size bed so comfy! We also loved the decor of the room.
We did not use the shared areas but we had a look at the outside gym, the bbq area and the pool and it looks really nice. We were only in Brisbane for 3 nights but this apartment would be ideal for a longer holiday as it is spacious and there are lots of storage.
We did not use the WIFI as it was not included in our rate.
We did not have a car so I am not sure about car park.

The only thing I could "fault" is the front desk staff, They were not very friendly. They were not unfriendly either, I just thought that they could have been more customer friendly: when we checked out, I gave back the keys, they checked everything was in order for payment and that's it. They did not say something like "Hope you've enjoyed your stay" or "Was everything alright". They just took the keys, looked at the screen and said "That's fine, thank you." That would not put me off going back if I ever have the chance to come to Australia again.

Punthill is a great apartment hotel at a very competitive price. You should stay there!

  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank SummerGlasgow82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Guest Relations Manager at Punthill Brisbane, responded to this review, 19 February 2014
Dear SummerGlasgow82,
We love your review but are horrified to hear that the staff were not as friendly as they should have been. We think we know who the staff member is and he can be a bit reserved and laconic - we will have a word. Thank you so much for letting us know and we hope to welcome you back to Punthill soon.
Kind regards,
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615 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (119)
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English first
Coventry, United Kingdom
Level 4 Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 17 February 2014

The Punthill was the first apartment that we stayed in when we arrived in Australia and we were very pleased with our choice.
The apartments are a short walk away from the riverbank, where you can pick up the free boat that will take you to the Southbank etc, and about a ten minute walk (in the other direction) to the City Centre shops and local buses. All in all the apartment is in an ideal location for seeing the city and all it has to offer.
The reception staff were always helpful and friendly and took time to explain the local area, which was of great help. We lost internet connection mid way throughout our stay and the lady on reception went out of her way to sort it as quickly as possible.
The apartment itself was spacious, clean and provided all we needed. The pool and BBQ area were an added bonus.
We thoroughly enjoyed our stay, would gladly recomend and would love to return one day.

  • Stayed November 2013, travelled as a couple
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Helpful?
1 Thank Bratbys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Guest Relations Manager at Punthill Brisbane, responded to this review, 18 February 2014
Dear Bratbys,
We are delighted that you had such an enjoyable stay at Punthill Brisbane and thank you for taking the time to provide your feedback on TripAdvisor.
We do hope that if you have the opportunity to visit Australia again, we can welcome you back to Punthill.
Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 February 2014

Gorgeous quirky hotel with a lot of character.

We stayed in a studio room and it was surprisingly large, massive king sized beds 10/10 for comfort, kitchen, ensuite bathroom and private balcony all in a quite area no more than 5 minute walk from Queen st in the city. The restaurant down stairs was great as well.

Overall very pleased, would stay there again.

  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Nina_F026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Guest Relations Manager at Punthill Brisbane, responded to this review, 18 February 2014
Dear Nina_F026,
Thanks for taking the time to provide your comments regarding Punthill Brisbane.
Fantastic to hear that you enjoyed your stay and are looking forward to a return visit!
We hope to welcome you back to Punthill soon.
Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mgarr, Malta
Level 5 Contributor
84 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 14 February 2014

We stayed at Punthill for 4 nights, ideal location for everything Brisbane has to offer, Woolworth's supermarket and central railway station both less than 10 minutes walk. The walk from the station to the hotel is uphill, but we managed fine whilst carrying backpacks and pulling heavy cases. The apartment was spacious and cleaned everyday, the kitchen area well equipped. On our first night there was quite a bit of noise from the hotel bar next door, we were at the front on the level 3, however no noise at all for the other 3 nights. We would stay at this hotel again, but request a room at the back, and if possible on a higher floor.

  • Stayed February 2014, travelled as a couple
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Helpful?
Thank Val S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Guest Relations Manager at Punthill Brisbane, responded to this review, 16 February 2014
Dear Val_151515,
Thanks for your lovely review of Punthill Brisbane.
We agree that the location of this apartment hotel in Spring Hill is very convenient to the city centre as well as the local supermarket and railway station. Great to hear that you found the apartments so comfortable too.
We look forward to welcoming you back to Punthill soon.
Kind regards,
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London, United Kingdom
Level 4 Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 11 February 2014

Stayed for 2 nights in Brisbane due to last minute change in travel plans (while on holiday in Australia), and one of the 2 nights in Brisbane was at Punthill hotel.

Hotel is well located, close to pub, restaurant and shopping hub of the city. We stayed in a spacious studio apartment, which was nice, neat and poshly maintained. However there was some disturbing odour in the walkway outside our room (I suspect it could have been from food being cooked in another room).

Staff were very helpful and accommodating, right from check-in till check-out.

Would have definitely preferred to stay a bit longer here.

Overall pleasant short stay!

  • Stayed January 2014, travelled as a couple
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Helpful?
Thank Amit S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Guest Relations Manager at Punthill Brisbane, responded to this review, 16 February 2014
Dear Amit S,
Thanks for taking the time to provide your review of Punthill Brisbane on TripAdvisor.
We are very pleased that you found the apartments so comfortable, the staff so friendly and the location so convenient for your recent last-minute stay.
We look forward to welcoming you back to Punthill in the future.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toowoomba, Australia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 February 2014

Booked for a weekend break this hotel was ideally located 5 - 10 minutes walk to the city centre or train station.

The room was spacious and well appointed with a well equipped kitchenette including a full size fridge/freezer and all the utensils that would be needed to cater for yourself if required. However downstairs is Jak and Hill restaurant, and several others are within easy walking distance.

It also provided free secure parking and internet on our special weekend rate. It ticked all our boxes for a straightforward place to spend 2 nights in town.

Room Tip: Rooms on upper floors would be quieter.
See more room tips
  • Stayed February 2014, travelled as a couple
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Helpful?
Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Guest Relations Manager at Punthill Brisbane, responded to this review, 16 February 2014
Dear 649SteveS,
Thanks for your review of Punthill Brisbane.
We are delighted that you had such a relaxing and enjoyable weekend break and we hope to welcome you back to Punthill soon.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 February 2014

Amazing service! Anything we asked for was delivered. A very funky vibe. Great location great facilities (Inc on site parking). The restaurant downstairs (jak + hill) is great too. Will definitely stay here again.

  • Stayed February 2014
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank geniass1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michele B, Guest Relations Manager at Punthill Brisbane, responded to this review, 4 February 2014
Dear geniass1986,
Thank you for taking the time to provide your review of Punthill Brisbane.
We are extremely pleased that you had such an enjoyable stay and we look forward to welcoming you back soon.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Punthill Brisbane

Property: Punthill Brisbane
Address: Camelot Inn 40 Astor Tce | Spring Hill, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #9 of 159 Hotels in Brisbane
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Punthill Brisbane 4.5*
Number of rooms: 70
Official Description (provided by the hotel):
At Punthill Brisbane you will discover stylish and spacious accommodation on Astor Terrace, Spring Hill, only a few minute’s walk to the heart of Brisbane CBD. Our Studio Apartments feature luxurious king beds, private balcony, kitchen, workspace, Flat Screen TV, Ipod dock and a quirky, contemporary designer furnish. Guests can unwind at the end of the day in our cool outdoor courtyard featuring heated Swimming Pool, Spa, Open Air Gymnasium and Courtyard area. Punthill Brisbane is located just a short walk away from Central Train Station, Queen Street Mall and Brisbane's thriving business and commercial business districts, making it the perfect accommodation choice for business and leisure travelers. ... more   less 
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