Hotel has easy access and good parking.
Service at reception was very slow - there were 3 staff but only 1 appeared to be working.
The room was adequate - we had booked a twin room, the bathroom was in desperate need of refurbishment - the smashed tiles near the toilet were sharp and in my view a health hazard..
The lighting was completely inadequate - there was only one reading light per bed and these were poorly placed - only one person could read. There was a failed globe in the wall light. Beds were comfortable and the small balcony gave a nice view and access to fresh air.
The TV channels were woeful! None of the digital channels such as ABC 24 were available.
The used bandaid that was in the hall stayed in place for our entire stay.....the staff and house keeping really need to try a little harder.
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- Also Known As:
- Grand Chancellor Brisbane Hotel Brisbane
- Grand Chancellor Hotel Brisbane
- Brisbane Grand Chancellor Hotel