Very late arrival in BNE off a delayed last flight. Couldn't book because we weren't sure we'd make the curfew out of Sydney. Spent forever at check in as they were unable to accept (any) credit cards because of some bank problem with EFTPOS terminals.
Wound up paying cash because of the EFTPOS issue. Then I had to give a security because of paying cash, like driver license or passport (!!!). Wound up getting to room after 1 am. Upgrade for all this trouble? No chance. Got the bog standard room.
Rooms are very ordinary, hotel is very tired, maybe built in 70s. At least reasonable size, comfortable bed, clean sheets.
Early start next morning because apparently they weren't good on soundproofing in the 70s. Lots of traffic noise, and we were on 7th floor and all.
It was good to get away, but again not quick. This is because they ask you if you've had anything from the mini bar, and then company policy is apparently is apparently to keep you waiting while they go check your room anyway.
Oh and by the way, a surprise gouge at the end. $20 to park your own car? In the hotel car park in Spring Hill?
And a sign at reception advertising a gratuity of some kind for facebook likes.
Dear Grand Chancellor management, you need to get serious about trust. You can't treat people as suspicious just because your efpos went down.
Dear readers, we have stayed at many Brisbane hotels. This was the nadir. It is inconvenient and wayvoverpriced. Be wary of surprise extras. We stayed at the Tower Mill time before last I think and it was a similar place tk thid, more convenient to CBD, for a good deal less.
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- Also Known As:
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