It was by accident that we ended up staying here for a night. We were part of a large group of people who were put up in this hotel for the night due to a cancelled flight with Virgin Australia.
Upon arrival the staff at the hotel reception were very friendly. Our room although a smaller one was very modern. The Bathroom was chic with a black-tiled shower and big shower head. The beds were comfortable and the view of Brisbane City from our room was spectacular. The bar downstairs was busy considering all the other passengers had the same idea as us which was to unwind with a drink yet the lady at the bar was very professional and friendly. Why she even showed us how she made a Pina Colada (as we were curious!)
The Hotel Restaurant brought out the most wonderful and comforting food and the wait staff very friendly. The Restaurant and meal for us was the highlight of our stay here.
The only niggle we had was the assistant manager who was in charge of reception on the morning we were leaving was a little snarly when he rang our room to tell us the bus was here and was going to leave for the airport. When we said we were told it was at a later time than this he replied 'well he probably wont wait for you'. there was no 'well i can have a word and see if he'll wait a couple of minutes' or anything of the sort. This was uncalled for. Luckily we rushed and got downstairs in the nick of time.
Other than the mishap with the airport transport we were very pleased with our stay here.
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- Also Known As:
- Grand Chancellor Brisbane Hotel Brisbane
- Grand Chancellor Hotel Brisbane
- Brisbane Grand Chancellor Hotel