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Mantra South Bank, Brisbane
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Reviews (2,070)
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1,871 - 1,876 of 2,070 reviews
Reviewed 6 December 2012

I stayed here for one night with my husband who was in Brisbane for business. The room was clean, the bed sufficient and the shower great. Unfortunately our window was right next to the train tracks, so it was a little noisy especially when we opened the window for some non-artificial air (great to have the option of opening a window, though...)! The television was old and its sound and screen was not good. I did not think it was worth buying an in-house movie to watch on such a TV! They charge for their internet, which is a shame I think in our day and age.

The location was truly fantastic. The hotel is located right on the South Bank and all it has to offer in terms of restaurants, a good swim, a relaxed vibe and a river walk. The station with the Airtrain was also within easy walking distance.

Room Tip: Ask for a room that faces the street, so you do not get the train tracks!
  • Stayed: December 2012, travelled as a couple
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Thank LetsChillOut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah F, General Manager at Mantra South Bank, Brisbane, responded to this reviewResponded 2 January 2013

Dear Letschillout,

Thank you for letting my team and I know your feedback from your stay with us.

We agree that our location is fantastic and are disappionted that you felt our hotel was average. We have a great variety of room types including apartments with fantastic city views, a modern very friendly restaurant, great gym, pool and spa. Internet is high speed and very accessible and is free to inhouse guests in our lobby internet kiosk. Our new TV's are scheduled to be installed over the next couple of months so when you come back to stay you can take the time to chill out and watch those movies!

Until we see you again take care and Happy New Year!

Kind regards
Leah

Leah Feldmann
General Manager
Mantra South Bank Brisbane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2012

My wife booked us on a special deal in a studio room for a night away in the city. We arrived at 1000am just looking to have the car parked and check in later. We were greeted warmly by the valet and received the same treatment at reception. When we asked if we could just park the car and check in later according to the rules, We were pleasantly surprised when they said we could check in now and go right up to the room. The room itself was very neat and clean, with the usual minbar service. Room service was available if needed. We had the buffett breakfast included in our package. The food itself was good quality and was replenished on a regular basis. The only negative I have with the food was that the scrambled eggs in the warmer did not look at all appealing or anything that resembled scrambled eggs to me. This was not a problem as they do prepare eggs to order and I had a ham and cheese omelette which was fine. We would stay here again if we wanted another night away in the city.

  • Stayed: December 2012, travelled as a couple
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Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah F, General Manager at Mantra South Bank, Brisbane, responded to this reviewResponded 2 January 2013

Dear Meekster,

Thank you for your feedback and we're very happy you enjoyed your stay with us and were well looked after by our team. I'll just go and check on those scrambled eggs...

We look forward to seeing you again on your next trip to the city.

Kind regards
Leah

Leah Feldmann
General Manager
Mantra South Bank Brisbane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 December 2012

recently a few of us girls stayed at south bank mantra for a Christmas party
the staff are so friendly and helpful
pablo the concierge was very helpful as well
our rooms were very clean could not fault them at all
i was surprised at the night life and restaurants surrounding the hotel as i have never stayed in brissy before
i will be going back again
i really enjoyed our stay

Room Tip: we stayed on the 5th floor facing the train line i thought this would be very noisy but was quite surprised
  • Stayed: December 2012, travelled with friends
    • Value
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Thank gail j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah F, General Manager at Mantra South Bank, Brisbane, responded to this reviewResponded 2 January 2013

Dear Gail J,

Lovely feedback from your stay with us thank you! Our team members are friendly and do their very best to ensure our guests enjoy their stay with us so it is great to hear that you found them friendly and helpful.

We look forward to welcoming you back soon - perhaps before Christmas next year now that you know how wonderful Brisbane and especially South Bank are!

Until then, take care and Happy new Year!

Kind regards
Leah

Leah Feldmann
General Manager
Mantra South Bank Brisbane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2012

We have stayed here before and knew what to expect.

Good things for new customers to consider are;
Brilliant location, many cafes/restaurants within a 2 minute walk,
City a comfortable 15 minute stroll across the bridge,
Two train stations within a 5 minute walk,
Fair value for rooms.
Service is good.

Not so good things;
Parking is mandatory, which is fine. The charge for the valet service (not optional) is a bit over the top.

We will stay here again, based purely on the location and convenience to amenities.

Room Tip: From previous experience, do not get a room adjacent to the pool. The pool door opening and closing will keep you awake.
  • Stayed: March 2012, travelled as a couple
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Thank JohnsiesonHol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah F, General Manager at Mantra South Bank, Brisbane, responded to this reviewResponded 2 January 2013

Dear JohnsiesonHol,

Great feedback thank you. We're in a fantastic location for both leisure and business guests and we're very happy you agree.

Our parking fee is one of the lowest in Brisbane - especially as secure overnight parking costs in South Bank are very high. Plus we park your car for you - convenient and a great service for our guests. Guests are welcome to park elsewhere however secure overnight parking is $50+ in South Bank so it's well worth having your car looked after by our team when you arrive.

Take care and see you again soon.

Kind regards
Leah

Leah Feldmann
General Manager
Mantra South Bank Brisbane

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2012

The rooms are so clean and comfortable. The location is ideal for eating and drinking around Southbank. Would return here when next in Brisbane. Must mention the breakfast here which includes home made beans with a twist which were lovely.

  • Stayed: October 2012, travelled with friends
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Thank didurmaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah F, General Manager at Mantra South Bank, Brisbane, responded to this reviewResponded 28 November 2012

Dear Bulahoneymooner,

This is fantastic feedback for us thank you! We think it is the best location as well and we try to ensure that we provide all our guests with great service every time they stay with us. Our Bar is modern, open and blends in very well with the street and hopefully you hung around Friday afternoon for our live music and beverage specials!

Thank you for returning to stay with us again and again.

Until next time, take care.

Kind regards
Leah

Leah Feldmann
General Manager
Mantra South Bank Brisbane

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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