We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Lovely hotel great location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Mantra South Bank, Brisbane
Ranked #31 of 157 Hotels in Brisbane
Glastonbury, United Kingdom
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Lovely hotel great location”
5 of 5 bubbles Reviewed 20 October 2013

Had an overnight stay in this hotel . Big rooms great location by the restaurants . Try Ahmets Turkish restaurant across road from hotel we had a lovely meal there. Nice buffet breakfast in morning room big clean and comfortable

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IreneD222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,453 reviews from our community

Traveller rating
    559
    605
    199
    60
    30
See reviews for
253
472
64
523
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (236)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Fairport, New York
Level Contributor
113 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 14 October 2013

I was there 2 nights for business. The area cannot be beat for resturants and bars. The room is very clean, the mattresses near perfect.Breakfast this moring was ok, nothing special. The coffee machine wasn't working correctly, so my Latte had no milk in it. Apparently, they were short on staff this morning because all of the available tables had not been cleaned yet. The bathroom and shower were clean and had no probems. (plenty of ot water) The hotel advertizes a heated pool and hot tub.If the pool was heated, it was hard to tell. The hot tub was not functional when I arrived, but was supposedly fixed on the second day.When I tried it on the second day, it again did not work………so I was very dissappointed.
My personal feeling is that the hotel is nice and well located, but not for $450 a night, which is what I was charged. In addition, that DID NOT include internet service. Internet service was yet another $27 a day. I went down to the front desk and commented and they offered me 3 days service for $30 which is still too much considering the hotels daily cost, but it was a considerable improvement. (which I did appreciate)
I noticed in some other reviews were they slammed the staff & front desk personal, but I found them polite and helpful in all cases. So I would return to this hotel, but only if my employer was paying the bill.
FYI, the 8-13th floors are apartments…………..so I wonder how that plays into the daily hotel costs?

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
68 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 8 October 2013 via mobile

Certainly value for money can be improved

Spacious apartments and good beds, great location in the heart of south bank.

Some staff definitely want to be somewhere else. Specifically front desk.
Please note this used to be a major problem in 2009.


Breakfast was very good. Overall this place is improving slowly, it's good it's heading in the right direction.

Stayed August 2013
Helpful?
Thank DoctorTTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Noosa, Australia
Level Contributor
275 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed 16 September 2013

My Daughter and I have just spent a night in Brisbane to see Grease, our stay at Mantra was pleasant, our room a studio with twin beds was spacious and clean with the room looking out towards Southbank. Staff were friendly, with no problems checking in or out, as were the bar staff where we enjoyed Happy Hour drinks. The location was great, the Lyric Theatre just a short walk and the many Restaurants across the street together with what Southbank has to offer was excellent. Would definitely go back.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sunshineqld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah F, General Manager at Mantra South Bank, Brisbane, responded to this review, 17 September 2013
Dear Sunshineqld,

Thank you so much for your feedback especially regarding our friendly reception and bar staff - they will be very happy to hear your comments as they do work hard to look after our guests.

Thanks again and we hope to welcome you back soon.

Kind regards
Leah

Leah Feldmann
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Marlton, New Jersey
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 10 September 2013

While the location was very good, the rest of the experience was disappointing. No one even opened the front door when we arrived with luggage. The front desk clerk could not find our reservation at first. When he finally did, he assured us that the room had 2 beds. When we opened the door to the room, there was only a king bed. After returning downstairs to the desk, the clerk said he would call housekeeping to "unzip" the bed. Sure enough, housekeeping sent one woman to literally "unzip" and make up the now 2 beds. It took her quite awhile and she did not seem very happy about it. The lobby has no ambiance. The expensive rate for wifi, $25, per day is ridiculously high. The same clerk, mistakenly told us that the wifi was free in the ill equipped "business center." He corrected himself after we were unable to use wifi in the business center. He then said it would cost $25 or we could use the computer there for free to access the internet. When trying to so so, I was only allowed 5 minutes of access. Overall, the staff was not at all helpful. At least, the room was clean.

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MSM58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah F, General Manager at Mantra South Bank, Brisbane, responded to this review, 12 September 2013
Dear MSM58,

Thank you for letting us know about your stay with us. Unfortunately it seems we did not live up to our usual standard of high service that many of our guests comment on. I will discuss your feedback with my team as they will certainly be disappointed that we let you down on this occasion.

Our Twin beds are a King Zip which is fairly standard in hotels and enable our guests the option of a twin or king bed for their stay. We do have Two Bedroom Apartments for guests needing their own space and a king or queen bed to themselves.

We do offer complimentary Wi-Fi in our lobby for all our hotel guests and this is available 24/7 with no set time limit or download capacity so I will follow this up as this service is available at all times to all our guests.

Thank you again for your feedback and happy travels.

Kind regards
Leah

General Manager
Mantra South Bank Brisbane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 4 September 2013

The rooms are spacious and fully equipped. A very comfortable bed and pillows. However cleaning was negligible during our five day stay, even after we requested it. Bathrooms could certainly do with a makeover and the shower with its glass wall is a tight squeeze and I am not on the large side of the scale. While the reception staff were very apologetic about the rooms not being cleaned after a number of requests, action would have been preferable.

Room Tip: Choose a room on the city side, otherwise you will hear the trains.
See more room tips
  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mischka1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah F, General Manager at Mantra South Bank, Brisbane, responded to this review, 8 September 2013
Dear Mischka1,

Thank you for letting us know your feedback from your stay with us last week.

One of the options that some of our guests choose when staying with us, especially for longer periods, is to purchase accommodation specials either directly or through their travel agent and the special that you were on had a fantastic special rate and the deal involved cleaning your room every 3 days rather than every day.

By offering our guests these types of specials we find that we are better able to provide a number of options to suit the majority of our guests and their budgets. I believe where we may have let you down was not reiterating on check-in that this was the special deal that your travel agent had booked on your behalf. Your feedback brought this to our attention and we have introduced a welcome letter noting this so thank you for your comment.

Kind regards
Leah

General Manager
Mantra South Bank Brisbane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
120 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 4 September 2013

As part of a geek week known as YOW I travelled to Brisbane for work related purposes staying at the Mantra with my fellow coworkers.

The hotel is extremely well located, next to the Brisbane Convention Centre and a bunch of restaurants at walking distance is an ideal hotel to stay for business related topics as well as sparing some days for recreational endeavours.

One of those nights, after a workshop my brain was fried and decided to walk around to relax... it was a great just to know the hotel was so close to the river and you could just chill out along the walk with the certainty the hotel is located a few blocks away and if you didn't want to eat at the hotel you could easily walk to one of the docent restaurants on the front block.

The rooms are pretty nice although during summer the temperature might be really high and the A/C turns off as soon as you remove your card from the switch... So you have to wait about 10 minutes for your room to be at a very liveable condition for you to sleep properly. As you probably noticed, my highlight was resting at the hotel. I have no complain what so ever.

Another good thing for people planning to do a business trip is that each room has a great desk for you to take a seat, pull out your computer and start doing your stuff.

Breakfast at the hotel is continental (or just fruit if you don't want to pay 30 something dollars for bacon and eggs) but is not worth it. You could get a much better breakfast just around the corner for a fraction of the cost.

Finally the pool is quite interesting, it has a view to the street (as is located at the first or second level of the hotel and you could see people walking pass the hotel) but to me it was a little bit small to do lap swimming (which sucked as I was training as well for a coming event).

Be aware the hotel is also an apartment building and there are lots of people in it. Is quite easy to find a resident with his/her bicycle in the elevator with other 5 guests.

Room Tip: Try to get rooms facing the river. The view is so much better as the other side just points to back...
See more room tips
  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rodrigoelp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah F, General Manager at Mantra South Bank, Brisbane, responded to this review, 8 September 2013
Dear Rodrigoelp,

We agree and thank you! We're located in the best area of Brisbane with everything you need either in our hotel or within a minute or two walking distance.

Just FYI for your next stay, if you're environmentally inclined, you can take the card out which will turn off the air-con however on check-in ask for a spare card and then keep the card in whether you're in the room or not - then your room will remain at that 'just right for you' temperature!

Thanks again and good luck for your swim event that is coming up.

Kind regards
Leah

General Manager
Mantra South Bank Brisbane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Brisbane hotels
0.1 mi away
Rydges South Bank Brisbane
Rydges South Bank Brisbane
#38 of 157 in Brisbane
4.0 of 5 bubbles 1,943 reviews
0.6 mi away
Swiss-Belhotel Brisbane
Swiss-Belhotel Brisbane
#18 of 157 in Brisbane
4.5 of 5 bubbles 351 reviews
0.3 mi away
Menso at Southbank
Menso at Southbank
#112 of 157 in Brisbane
3.5 of 5 bubbles 22 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Capri by Fraser, Brisbane
Capri by Fraser, Brisbane
#12 of 157 in Brisbane
4.5 of 5 bubbles 878 reviews
0.7 mi away
Meriton Serviced Apartments Brisbane on Herschel Street
0.6 mi away
Royal On The Park
Royal On The Park
#27 of 157 in Brisbane
4.0 of 5 bubbles 1,152 reviews
Show Prices
Show Prices
Show Prices

Been to Mantra South Bank, Brisbane? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mantra South Bank, Brisbane

Property: Mantra South Bank, Brisbane
Address: 161 Grey St | South Bank, Brisbane, Queensland 4101, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Brisbane
#24 Family Hotel in Brisbane
#31 Luxury Hotel in Brisbane
#38 Business Hotel in Brisbane
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Mantra South Bank, Brisbane 4.5*
Number of rooms: 161
Official Description (provided by the hotel):
Mantra South Bank is conveniently located on Grey Street, opposite the Brisbane Convention & Exhibition Centre and within walking distance of several major tourist attractions including the Queensland Performing Arts Complex, State Art Gallery, Museum and South Bank Parklands. Public transport, including buses, trains and the famous Brisbane River City-Cats are all within walking distance of Mantra South Bank, ensuring all that Brisbane has on offer is right at your doorstep. The hotel offers a range of accommodation options such as hotel rooms, studios, one and two bedroom apartments. All rooms have been stylishly designed to offer guests maximum comfort and feature air-conditioning, mini-bar, plunger coffee & tea making facilities, direct-dial ISDN telephones, voice-mail, broadband internet access (fees apply), LCD televisions and DVD player, in-house movies and personal in-room safes. All Studio rooms have a kitchenette and all apartments feature a fully equipped kitchen, laundry facilities and private balconies, some with city views. The property offers guests an array of professional services and facilities including a 24 hour reception desk, 24 hour concierge, 24 hour room service, on site Stone Restaurant & Bar, gym, pool and spa. Small conferences for up to 48 delegates can be catered for in 'The Boardroom' or 'Meeting Room' and for larger functions, Stone Restaurant & Bar can cater for up to 150 guests. Combined with the close proximity to Brisbane's major attractions, Mantra South Bank is the ideal choice for business and leisure travellers looking for comfort and convenience. **THIS IS A NON SMOKING HOTEL** Business Facilities Small conferences for up to 48 delegates can be catered for in 'The Boardroom' or 'Meeting Room' and for larger functions, Mantra South Bank's Stone Restaurant & Bar can cater for up to 150 guests. Every guest room has Broadband internet connection and secretarial support can be arranged. Fax and copying services are also available for an additional fee. Check In Instructions: (hours of operation) Check in 1400hrs Check out 1000hrs Check in is from 2pm, if you do arrive earlier we can store your luggage for you. Check out time is 10am. You will be required to leave either a credit card imprint or a $250 refundable security deposit along with photo ID on check in. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, Agoda, Travel Republic (UK), Odigeo, TripOnline SA, Traveltool, S.L.U. and HotelQuickly so you can book your Mantra South Bank, Brisbane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mantra South Bank Brisbane
Mantra South Bank Hotel Brisbane

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing