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“Very Convenient”

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Four Points by Sheraton Brisbane
Ranked #43 of 159 Hotels in Brisbane
Beecroft, Australia
Level 6 Contributor
101 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Very Convenient”
Reviewed 17 August 2014

In town for a couple of days to see the Swans and found the Hotel well located. Handy to city shopping and riverside bars and restaurants. Also an easy run to the Gabba. Staff were well trained and friendly and the rooms very comfortable and stylish. Shower flooded the floor however a new hotel and sure that would have been fixed by now. Would gladly stay again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Rooms
Helpful?
Thank Grant M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbrisbane, General Manager at Four Points by Sheraton Brisbane, responded to this review, 21 August 2014
Dear Grant M,

Thank you for taking the time to provide such positive feedback following your recent stay at the hotel. I'm delighted that you enjoyed your stay and found the location, along with the service and facilities to your satisfaction.

Your constructive comments regarding the shower are much appreciated as it is only through feedback such as yours that improvements can be made.

We hope you will come and stay with us again soon.

Warm regards

Brad Mercer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (208)
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English first
Dallas, Texas, United States
Level 6 Contributor
921 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
Reviewed 17 August 2014

This is a really skinny hotel tower, not really a big hotel. We were on the 28th floor (out of 30) and there were only ~9 rooms on the floor.The room was not big but it was conveniently arranged. The wall to the outside was a full window with a push button slide down cover. The bathroom had the shower sharing a sliding door with the commode (one or the other door was enclosed). Nice TV and electronics, was able to hook my phone to the TV sound system by Bluetooth to easily to play music. Wireless connection to internet was solid. The 30th floor had a gym with two treadmills and some other workout equipment. I was there ~5 days and ran every morning and only once were both treadmills occupied (one of the two by me) and it is a great view of the city/river while running on the treadmill. The breakfast was good, but not very big/diverse. There are lots of great restaurants right nearby and you are medium walk from the Southbank park and Eagle Pier which have many more restaurants. Lots of sightseeing to be done at nearby museums.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Don P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbrisbane, General Manager at Four Points by Sheraton Brisbane, responded to this review, 21 August 2014
Dear Don P,

I appreciate you taking the time to provide such positive comments following your recent stay at the hotel. I was pleased that you enjoyed your 5 days with us and that you were able to take advantage of all the facilities the hotel has to offer. I'm glad that you enjoyed the view from the rooftop gym.

Thanks again for the feedback and we looking forward to welcoming you back in the not too distant future.

Warm regards

Brad Mercer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 August 2014 via mobile

In town for business so gave it a go, nice new hotel but think I'd prefer others.
Hotel entrance and foyer were very small - had to also fit in the cafe area too, so feel very cramp.
I arrived 8.45pm at night, 2 small counters both serving other people with 2 others waiting in front of me. Not much foyer area with all of us in there. I had to wait for quite a while for checkin, eventually left my luggage to go out for food and then return to of my checkin.
Room was quite small, but clean and light. Bathroom was a bit of an experience... At night I didn't realize there were windows at thigh height right next to the toilet, so in the morning a imagine my shock when I was sitting there then looked left to find the window and construction workers outside at the site right attached to the hotel!
Overall a good little hotel, but for the price I would probably go back to the other bigger hotels in the area.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank carolynccw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbrisbane, General Manager at Four Points by Sheraton Brisbane, responded to this review, 17 August 2014
Thank you for taking the time to provide feedback following your recent stay at the Four Points by Sheraton Brisbane.

Please accept my apologies for the delay you experienced at check-in and for any inconvenience caused. I appreciated receiving your comments regarding the room layout. You are correct in the fact that the rooms are of a very modern design and could be not to everyone’s liking. However, there are black out blinds located on all of the windows for privacy. Your constructive comments are certainly much appreciated as it is only through feedback such as yours that improvements and changes can be made.

Thanks again and we hope we have the opportunity to welcome you back in the not too distant future.

Warm regards

Brad Mercer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New South Wales, Australia
Level 6 Contributor
1,385 reviews
155 hotel reviews
common_n_hotel_reviews_1bd8 637 helpful votes
Reviewed 15 August 2014

Spent three nights here recently via an internet deal that proved excellent value.
As others have said before, the hotel is very conveniently situated and next-to-new, with spacious rooms being very fresh and modern. Bed, TV, lighting, drapes, furnishings etc all excellent. The ultra-cool bathroom, especially, was just fab. Only complaint was the cost of internet: $5/hour or $20/day, though free internet is available in the (smallish) lobby.
Didn't eat breakfast in as it sounded expensive for what you got and there are so many other options around the corner in Brisbane's CDB. The front bar looked good, though, with inexpensive tapas available.

  • Stayed August 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank JElliot32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbrisbane, General Manager at Four Points by Sheraton Brisbane, responded to this review, 17 August 2014
Thank you for completing the online Guest Satisfaction Survey following your recent visit to the Four Points by Sheraton Brisbane. I'm delighted you enjoyed your stay and found the hotel exceeded your expectations.

Your constructive comments regarding the WiFi are much appreciated as it is only through feedback such as yours that we can aim to achieve the high standards that we strive for at the Four Points by Sheraton Brisbane. We do offer free WiFi in the public areas of the hotel, being the lobby and restaurant areas although there is a minimal charge should you wish to have access in your guestroom, and this pricing is in line with other hotels in the Brisbane CBD.

We look forward to having the opportunity to welcome you back on your next visit to Brisbane.

Warm regards

Brad Mercer
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toowoomba, Australia
Level 5 Contributor
60 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 August 2014

Spent a night here & found the room to be comfortable and the groovy bathroom was nice. Breakfast was included and was great; they had gluten free bread for me and cooked my eggs the way I like them! Parking was expensive but this is "normal" for Brisbane CBD unfortunately.
We had a River View room but really it's just a glimpse so I wouldn't pay extra.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Jacqui_Bee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbrisbane, General Manager at Four Points by Sheraton Brisbane, responded to this review, 17 August 2014
Thanks for taking the time to provide feedback following your recent stay at the Four Points by Sheraton Brisbane. I'm delighted you enjoyed the facilities of our modern hotel and that your found the service and facilities to your satisfaction.

I was also pleased to note that you enjoyed the buffet breakfast and that we were able to accommodate your "gluten free" requirements.

Your constructive comments regarding the price of car parking are much appreciated as it is only through feedback such as yours that improvements and changes can be made. Having said that, the pricing, although may seem high, is in line with other hotels in the CBD.

Thanks again and we look forward to welcoming you back again in the not too distant future.

Warm regards

Brad Mercer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 6 Contributor
787 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 299 helpful votes
Reviewed 12 August 2014

Stayed for one night on business. Appears to have been recently refurbished, with modern, functional rooms, with king sized beds. The lobby is somewhat of a bottleneck (reception, concierge desk and bar area are compressed into very limited space) - wouldn't want to be there if a large group was checking in. Staff were friendly and helpful. For $220 a night - good value. Would definitely stay again.

Room Tip: Corner room was good.
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  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Riddoch88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbrisbane, General Manager at Four Points by Sheraton Brisbane, responded to this review, 13 August 2014
Thanks for taking the time to provide feedback following your recent stay at the Four Points by Sheraton Brisbane. I'm delighted you enjoyed your stay and all the facilities the hotel has to offer.

We look forward to welcoming you back in the near future.

Warm regards

Brad Mercer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, Australia
Level 5 Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 12 August 2014

Great location close to the city centre and riverside dining restaurants. The hotel is very new, The rooms are very large and comfortable with a modern style - electric blinds and glass floor to ceiling in the roomy 3 way bathroom. Parking and check-in was smooth and seamless at the small but very modern reception area. .

Room Tip: Higher floor on riverside.
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  • Stayed April 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Marietta N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fourpointsbrisbane, General Manager at Four Points by Sheraton Brisbane, responded to this review, 13 August 2014
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Warm regards

Brad Mercer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Brisbane

Property: Four Points by Sheraton Brisbane
Address: 99 Mary St, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #43 of 159 Hotels in Brisbane
Price Range (Based on Average Rates): £
Hotel Class:4 star — Four Points by Sheraton Brisbane 4*
Number of rooms: 246
Official Description (provided by the hotel):
Four Points by Sheraton Brisbane - Opening 3 March, 2014. Catering to both Business and Leisure guests, the Four Points by Sheraton Brisbane offers 246 stylishly appointed guest rooms and suites in a convenient location in the heart of Brisbane's CBD. Walk to the city's business areas, transport options, and shopping destinations. The attractions of Southbank are also within easy reach. Guests enjoy all of the facilities and services needed for a pleasurable stay including High Speed Internet Access in our welcoming lobby, a fully-equipped gym, all-day dining restaurant and casual cafe/bar. Plus, our 300 square metres of function space is great for both corporate and social events. SPG Members receive complimentary in room internet when booking direct. Book direct today. ... more   less 
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