MacArthur Chambers is situated in an excellent location in the centre of Brisbane, and the one-bedroom apartment I stayed in was spacious and tastefully furnished (although rather dark). However, poor service and unhelpful staff really let the place down. There was no information either in my room nor offered on arrival on facilities in the building/maps etc; various basic items were missing from the apartment (e.g. any kind of cloth in the kitchen and the starter kits for the dishwasher/washing machine); the air conditioning was exceptionally noisy even when switched off; the spa bath did not work; and the standard of the weekly servicing of the apartment was poor. The receptionists were also fairly unfriendly. Overall, I feel that MacArthur Chambers fails to provide a service in line with its cost, and I would not recommend it other than for a very short stay.