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“Excellent on all scores”
5 of 5 bubbles Review of Emporium Hotel

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Emporium Hotel
Ranked #2 of 157 Hotels in Brisbane
Certificate of Excellence
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent on all scores”
Reviewed 8 December 2013

We couldn't fault the staff, service, rooms & facilities here. This hotel is well located & surrounded by an enclave of nice places to eat, some having a charge back facility to your room. We would definitely stay again.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,117 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (188)
Date | Rating
  • English first
  • German first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 6 December 2013

We stayed here for two nights, we dropped the car off and where greated by friendly staff. Check in was easy and our room was clean nice and practical.

The bar is great with friendly staff and wide selection drinks. The pool is a nice little area with a good water feature with the bar having limited hours of operation.

The only negative which is not really the hotels fault is on the way back to our room in the lift there where two guys who where obviously under the influence of more then alcohol and escorted by a young girl who threatened myself in the lift, not really what we expected from this venue but defanatly from the greater area.

This hotel is walking distance to entertainment areas and is placed in a nice little area with restaurants and coffee shops in walking distance.

There was complimentary water and other small things. This hotel is what the industry needs it moves away from the standard poor hotel services that is provided by the large hotel chains.

Highly recommended.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
89 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 6 December 2013 via mobile

We had our second stay and had an amazing stay. Everything was looked after and you're always asked if you need or want anything. Food is great!! Bar and cocktails are great too. I would highly recommend the stay.
The only slight downside was the $30 overnight parking fee.

Stayed October 2013, travelled as a couple
Helpful?
Thank Heath W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Queensland, Australia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 4 December 2013

My wife and I stayed here during our wedding in March.
The staff were always on hand to help, and were really friendly.
The room was really well kept, modern and comfortable.
Location is pretty good if you want to go out to the valley or city.

We will be staying again in the future, anything else is a letdown after this place.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Luke W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Randwick, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 December 2013 via mobile

Just checked out today at the Emporium Hotel Brisbane.room 711
Once you exceeded my expectations .
A seamless fast efficient process.
Greeted at my car on arrival.
Bags were whipped away and my registration card sitting and waiting to welcome me( also always thinking ahead)
Staff( Roxy)as always warm and welcoming ...Andrew I think that was his name ...porter..very friendly personable, hosted me to my room.
Thank you for the kind upgrade to a king suite spa room ..very much appreciated !... It was a treat...beautiful .
The one thing that impresses me about the hotel is the little things that make a difference and an impact.
...and of course the staff!
You can have all the glitz and glamour but it's the " hardware"that really creates the magic!

You guys rock !... Thank you again
And of course....I'll be back !

Regards Greg Duffy

Stayed December 2013, travelled solo
Helpful?
1 Thank Greg D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Townsville, Australia
Level Contributor
236 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 29 November 2013

Well what can I say - the staff were just lovely and just went above and beyond, the venue itself and just has to be scene to be believed!!! and the room was just beautiful !!!!! If you are wanting to spoil that someone special and looking at spoiling them !!!! You have hit a gold mine here!!!! You will most certainly not be disappointed I can assure you !!!!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jasmine N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 28 November 2013 via mobile

Went to the bar in this hotel this week for a couple of pre dinner drinks. What struck me about this bar was one particular barman, who showed great discretion and professionalism in providing service to our table. The consideration and patience that he showed and the small things that he did wwere noticed and appreciated. Not often that you receive this high level of service in an Aust bar. Well done to the hotel for providing a high level of training and standards, will return.

Stayed November 2013, travelled with friends
Helpful?
Thank Aussie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Emporium Hotel

Property: Emporium Hotel
Address: 1000 Ann St | Fortitude Valley, Brisbane, Queensland 4006, Australia
Phone Number:
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 157 Hotels in Brisbane
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Emporium Hotel 5*
Number of rooms: 102
Official Description (provided by the hotel):
The award-winning Emporium Hotel is Brisbane’s leading boutique property presenting a tangible vision of contemporary elegance and highly personalised service. The hotel has 102 studio suites, rooftop lap pool, sauna, gymnasium, Conference Centre, Cocktail Bar and Belle Epoque Patisserie. All rooms at Emporium Hotel Brisbane feature a state-of-the-art entertainment system, Bose stereo system, movies-on-demand and 10 free cable TV channels. Guests will find a marble kitchenette and private laundry facilities in every suite. Each private bathroom has a glass-enclosed marble shower with luxury Molton Brown or Etro toiletries. Some suites include a spa bath. The hotel is located in the heart of Brisbane’s Emporium precinct in Fortitude Valley –a haven for lovers of fashion and food – the Emporium is just minutes from Brisbane's city centre and chic Valley nightlife. ... more   less 
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