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“Visit to Brisbane ”
Review of Emporium Hotel

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Emporium Hotel
Ranked #2 of 157 Hotels in Brisbane
Certificate of Excellence
San Francisco, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Visit to Brisbane ”
Reviewed 28 April 2014 via mobile

Wonderful service. Great staff. Loved it. Great bar. Clean well stocked room. Great having a small washer dryer in the room. Great location. Concierge desk was really helpful. We will stay there anytime we stay in Brisbane which is a beautiful city. Hoping to be back next year

Stayed April 2014
Helpful?
1 Thank brianvlewis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (189)
Date | Rating
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English first
Gold Coast, Australia
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 April 2014 via mobile

Such a beautiful room, very luxurious and wonderful bed. We loved all the extras such as a pillow menu, coffee machine and the attentive and helpful staff. Also loved the rooftop pool. I highly recommend the Emporium. Can't wait for the next excuse to stay here again.

Stayed February 2014, travelled with friends
Helpful?
1 Thank MP P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 21 April 2014 via mobile

Had a fantastic stay at The Emporium once again. The staff on arrival, concierge and reception, were outstanding. Room was great, and location is extremely convenient for late arrival into Brisbane before starting a holiday. A short taxi trip from the airport and close to hire car pick. And some good options for eating in the complex; not to mention Nant Whisky Bar.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Tracey B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mangalore, India
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 20 April 2014

Grabbed a bunch of cocktails which took a long time but were good. Just visited the ground floor bar which has lounge seating and good sunlight. The menu is limited but they do drinks off the menu too. The bartenders suggest drinks they are good at (their specialty).

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank tgdr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Koh Samui, Thailand
Level Contributor
65 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 18 April 2014

Hotel is one of the better ones in brisbane
Trendy and funky but losing its lustre
House bar closed for good friday...bad luck guests....if i had known i would not have stayed.
Rip off pricing for wifi.....they havent learnt that charging for wifi is very year 2000.

Room Tip: Streetside rooms can be noisy on busy weekend nights. Get a room at back of hotel if you want quiet...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Snoophound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 16 April 2014

To celebrate our third wedding anniversary, we booked a room at the Emporium Hotel at a whim that day (We stayed here originally on our wedding night), when we arrived there was a bottle of champagne on ice and a lovely note from staff welcoming us back and congratulating us on our anniversary! We popped the cork and toasted in our room and decided to go upstairs and check out the pool that we had forgotten to see last time we were there.. The sunset was absolutely stunning and I noticed we could have brought the champagne with us but needed to phone reception for plastic glasses, when I called with the phone by the pool they said they would collect the champagne and bring glasses to us at the pool straight away! *thumbs up!
We got ready and left for dinner across from the hotel at Capri, who are also very attentive and the pasta's are amazing!
Upon arriving back to the room the decorative pillows had been removed from the bed and some choccies placed on the pillows with two bottles of water placed on either side! WOW! It felt like we had a secret ninja butler!!
We felt like a beer to continue the celebration and as they had corona's I phoned to see if we could get some lemon wedges, this was met with total enthusiasm from Maria and she was at our door 2 minutes later with a selection of both lemon and lime wedges!
The room itself is spacious with funky modern design and makes you feel like you are really not in Brisbane (in a good way, considering we only live 10 minutes away)! The spa bath is also pretty radical and we made good use of all the bath salts!
Bed and pillows are hands down the best I have ever slept on! But if the pillow isn't to your liking, pick another from the long pillow menu!
Fast forward to the next day and we checked out, again, all the staff have wide smiles and genuinely talk to you and care about your experience with your stay!
Car pulled up with the valet and 2 bottles of cold water were ready for us in the car.. again.. customer service every inch of the way!!
Having experience other 5 star hotels in Brisbane, Emporium blows them out of the water! You are not just a room number, you are Mr + Mrs X and they want you to feel like a rockstar!!

Job done!! Thank you again!

Room Tip: We had the Spa Room located on level 4, we were able to watch the blood moon eclipse from our bed!!
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Kristina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 April 2014

We stayed at the Emporium Hotel on Saturday 12th of April as part of my partner's suprise 50th birthday party. From the time we arrived, we found the service supberb with staff wishing my partner happy birthday which made her feel special. Our room/suite was larger than most hotel rooms and well appointed, with the most comfortable bed we have slept in. The hotel does not have any restaurants on site but are surrounded by a number of excellent eateries with a number of them having the facility to charge your meal back to the Hotel. The room service breakfast was perfectly cooked and presented, which is always a challenge with room service meals - LOVED THIS HOTEL

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Greg F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Emporium Hotel

Property: Emporium Hotel
Address: 1000 Ann St | Fortitude Valley, Brisbane, Queensland 4006, Australia
Phone Number:
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 157 Hotels in Brisbane
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Emporium Hotel 5*
Number of rooms: 102
Official Description (provided by the hotel):
The award-winning Emporium Hotel is Brisbane’s leading boutique property presenting a tangible vision of contemporary elegance and highly personalised service. The hotel has 102 studio suites, rooftop lap pool, sauna, gymnasium, Conference Centre, Cocktail Bar and Belle Epoque Patisserie. All rooms at Emporium Hotel Brisbane feature a state-of-the-art entertainment system, Bose stereo system, movies-on-demand and 10 free cable TV channels. Guests will find a marble kitchenette and private laundry facilities in every suite. Each private bathroom has a glass-enclosed marble shower with luxury Molton Brown or Etro toiletries. Some suites include a spa bath. The hotel is located in the heart of Brisbane’s Emporium precinct in Fortitude Valley –a haven for lovers of fashion and food – the Emporium is just minutes from Brisbane's city centre and chic Valley nightlife. ... more   less 
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