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Astor Apartments Brisbane
Ranked #73 of 168 Hotels in Brisbane
Certificate of Excellence
Reviewed 15 March 2014 via mobile

We stayed for 2 nights and my first thought was this place is dirty and out dated!! The walls were just disgusting but in saying that after we were settled it wasn't too bad kitchen and bathrooms were probably the best thing about this apartment. Would not stay again considering the price I'm sure there's plenty other better apartments in brisbane for the same price!!

Stayed: March 2014
Thank Onion1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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96 - 102 of 121 reviews

Reviewed 3 February 2014

We felt the apartment was tired for what you pay, bathroom wasn't cleaned properly with mould around the shower. Apartment was spacious with balcony which was the only positive point. The receptionist wasn't very welcoming at all! No smile or enjoyment for the job . We stay in Brisbane often for work and leisure and there is more choice in the city in this price range and of higher standard.

  • Stayed: November 2013, travelled on business
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3  Thank F S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 December 2013

Stayed in a two bedroom on Level 7, with two teenagers and a todler. Room was well appointed, had everything we needed for our stay, kitchen heavily used and saved us lots on eating out all the time. Both bathrooms could have been a little cleaner but everything else was clean, good and comfortable. Pool area a bonus and also heavily used. Jug was broken when we arrived, took it down and was given a new one so no probs there and counter assisted in advising where to find places. Location walking distance to Woolworths and CBD and had good views. Have no negatives with our stay and would be more than happy to stay again.

Stayed: November 2013, travelled with family
2  Thank spotcha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2013

We stayed in a one bedroom apartment in late August 2013 for a long weekend. The rooms had everything we needed with a kitchen which was very useful and the building also had good facilities such as pool and bbq area. A great central location within walking distance of the CBD and management were very helpful with all requests.

Would definitely stay here again and strongly recommended!!!

  • Stayed: August 2013, travelled as a couple
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2  Thank si731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

You know those places where everything is just as you hoped and staff couldn't be more helpful? This is NOT one of those places! Mouldy shower and toilet, dishwasher didn't work, dirty. We were assured that the workmen would be finishing the day we arrived, which was untrue, they were still there a week later. There was no bath has advertised, we were advised to use the cold outdoor communal spa where the workmen were. When we complained the lady was condescending and mocking. She made no attempt to amend the situation.

  • Stayed: November 2013
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2  Thank LRDRB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

This complex is very central but has become very tired. Maintenance is not up to standard, and it could do with a makeover. The internet rates are reasonable but if paying normal rates, one is better advised to look at the many other apartment complexes in the same area.

Stayed: October 2013, travelled on business
2  Thank Patrick S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2013

As soon as i had booked this hotel it was as though management could no longer bother with customer service. The Receptionest/Management seemed as though my request to do a credit card payment over the phone instead of via an email was putting her out.
Once done the comunication got worse in regards to our stay. I called Astor a few times before our arrival and inquired about parking and a few other general things.
All four times that week i spoke to the receptionest she informed me that street parking was available and we could go park in another car park near the Apartment. My friend who was also staying with us sent an email and Mark replyed to her right away informing her she could park at the Astor for one day for an additional fee (this was never once mentioned to me)
On arrival to the Astor the 'driveway' we were told to park in was barely a 'driveway' cars were trying to go in and out whilst we were trying to get in and go get our keys.
Because we arrived after hours i had to go to the late arrivals area and use the safe to collect our keys. Once keys were collected we noticed the 'buzzer' was not on our key ring with our keys so we were unable to even get into the car park, let alone get into the hotel!! After calling the 'after hours phone number' located on the envelope the lady awnsered the phone (after a few calls) and it all just seemed like to much of an effort to send someone down to give us the 'buzzer' to get in. Once downstairs the man gave us our 'buzzer' and he informed us that he knew that he had forgotten to put it on....
Eventually we arrived in our apartment for our two night stay and it was dirty! The windows were not clean and there was pubic hair on our bathrooms. The kitchen wasn't cleaned properly and to top it off all of the windows to the apatrment plus the sliding glass door on our balcony had been left open! June winter nights in Brisbane can be freezing and this night certainly was!
In the morning i had to go down and pay for our second nights accom. Once in reception the lady was unfriendly and unhelpful. We had ordered two pull out beds for some more friends that were arriving that morning that had not come yet, and we did not have enough towels for the four of us that stayed the first night, let along the two more yet to come. Once questioned about this the lady (once again) acted as though i was putting her out by asking her questions in regards to this.
Overall i would NEVER recomend staying in this hotel to anybody! No matter your budget! Stay in a backpackers instead - the staff are friendlier!

  • Stayed: June 2013, travelled with friends
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2  Thank Kimmi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Astor Apartments Brisbane

Address: The Astor 35 Astor Tce, Brisbane, Queensland 4000, Australia
Region: Australia > Queensland > Brisbane Region > Brisbane
Amenities:
Business Centre with Internet Access Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #73 of 168 Hotels in Brisbane
Price Range: £70 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Astor Apartments Brisbane 4*
Number of rooms: 50
Official Description (provided by the hotel):
4 Star apartment style accommodation in the heart of Brisbane. Beautiful cafe's and restaurants with in walking distance. Sunny Pool, Spa and BBQ area so you can relax. Huge self catering units all with balconies. FREE secure underground carparking and also FREE WIFI in common area. ... more   less 
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