This accommodation could have been a lot better, but it was still satisfactory. Check-in was a joke, with reception not able to track down whether the room was ready or not (despite arriving after the time you can begin checking in). After waiting an hour in the lobby, we were eventually shown to our room, where they had given us (what appeared to be) a one-bedroom suite instead of two-bedroom. After enquiring downstairs, someone came up & unlocked a side door to another bedroom we should have had access to at the beginning.
The whole unit looked like it could do with a clean - direty walls, capret & furniture. There was a small TV & stereo which were OK. The air con in the main bedroom didn't work & lighting was minimal, so it was often difficult to see what you were doing. Despite giving the room's phone number to friends, they were unable to reach us, as reception had not connected the number up to be used. Parking is $20/day! The TV in the main bedroom wasn't tuned in to any channels, so you couldn't watch it anyway.
The pool, fitness & BBQ area looked OK, but the pool is underneath the balconies of some units, & people seem to enjoy throwing stuff off the top, trying to hit people int he pool, which is pretty bad. Management is not interested. If you need the lifts that go to the upper floors, you are often waiting quite a long time to get one. The internet costs about $27/day.
It depends on what you are looking for - if you are after a luxury unit, it does not appear you will find it here. If you just want somewhere to stay while you & shop & eat in the city's restaurants, then this is the place for you. It's still 'satisfactory. 'You can walk everywhere in the central city & there is are supermarkets & cinemas close by (among many things).
Our stay was mildly comfortable & it wasn't too expensive. It's in an excellent location. Would we stay here again - possibly.
- Official Description (provided by the hotel):
- Located in a prime position and providing spacious modern design, first class technology and facilities, is Oaks Festival Towers. Guests can sample top restaurants and late-night bars, irresistible shopping, galleries, theatres, movies and museums which are all nearby. Oaks Festival Towers comprises of one and two bedroom contemporary, self-contained apartments each with a private balcony and city views. ... more less
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- Also Known As:
- Oaks Festival Towers Hotel Brisbane
- Oaks Festival Hotel