We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Park Regis City Quays
Ranked #15 of 64 Hotels in Cairns
Certificate of Excellence
Australia
Level Contributor
109 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
“Excellent.”
Reviewed 2 March 2012

Excellent location if you are going to the Cairns Convention Centre which I was. Clean modern rooms, friendly staff. Walking distance from everything. Will defenitely stay again.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Angelry_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

525 reviews from our community

Traveller rating
    154
    223
    96
    27
    25
See reviews for
98
196
50
103
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Seattle, WA
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 October 2011

There's nothing fundamentally wrong with the Park Regis. The rooms are clean and comfortable, and the price isn't horrible. But, the front desk is at best passive and at worst actively unhelpful, all the while making the visit feel like an imposition on them. Coupled with an incredibly annoying habit of charging for EVERYTHING extra (another towel? $1.00. Water? $4.00), and front desk hours that would make a banker envious, the overall vibe is definitely non-welcoming. Next time, I'll spend a little more to feel like I was on vacation, not going to a tough-love rehab center.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank PrintDevil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWHG_Operations, General Manager at Park Regis City Quays, responded to this review, 6 November 2011
Dear PrintDevil


Thank you for your recent stay at the Park Regis City Quays and your feed back dated 11th October 2011. I would also like to assure you that we greatly value your feedback.

I am disappointed to hear that you found the staff unhelpful. We pride ourselves on excellent service at Park Regis City Quays. I have briefed the staff on your feedback and ensured they are aware of correct service standards.

Regarding the additional charges for towels & bottled water, we provide these extra services and items for purchase for the convenience of our guests, and do charge a fee for some, which is not built into the room rate, in order to offer competitive room rates to our guests.
Thank you very much for taking the time to provide your feedback, and we hope to see you again at Park Regis City Quays and ensuring your next stay is more comfortable & enjoyable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 October 2011

Originally checking into an awful pre-booked hotel in Cairns - we were lucky enough to find the Park Regis. It was a GREAT value, the room was clean, updated and comfortable. My one complaint - our last evening we had to wake up at 3 AM and the room below us was VERY loud all night and reception closes in the evening so it was difficult to find staff who could help with the situation. However, we loved the room and the location was very convenient as it was close to everything! Definitely recommend.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lv2Trvl2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Townsville
1 review
Reviewed 9 October 2011

Recently stayed here and could not fault the property. From booking to check out everything was handled in a friendly and efficient manner. The details for an after hours arrival were clear and precise. The street noise did carry at night, but when it came time to go to bed, the bedrooms were quiet and no street noise disturbed a good night's rest. The location is excellent. I would stay here again with no hesitation.

Room Tip: There are 2 Park Regis propeties side by side. Both are excellent.
See more room tips
  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 27 September 2011

After reading the reviews on here I was really concerned about staying at this property however we had already booked the property at a good price and so decided to continue with our stay. We stayed in a two bedroom superior apartment which consisted of a one bedroom and a studio room with a common entrance foyer. We initially stayed for 4 nights on level 2 and then returned later after a trip to Fitzroy Island and stayed for 2 nights on level 6. We didn't have any problems with this property at all. The staff were efficient, maybe a little distant, but this didn't bother me and I didn't have any reason to address them apart from check in and the occasional hello as we walked in and out of the entrance door. We had no problem with the room as it was very clean and tidy with modern amenities. At the rate we booked, one of the conditions was that the room would not be serviced daily so I didn't expect the room to be serviced, however it was serviced every single day of our stay and this was a fantastic bonus for us and we were very appreciative of this. One thing I found strange was that the property insists on payment up front when checking in. I have never experienced this before at any other property. In our circumstance it was probably a positive thing as both times we checked out prior to 6am in the morning and were able to just drop the key in the box as we left. I loved the proximity of this property to the restaurants and the bars as it was not a huge walk but enough to get some daily exercise. It was also very reasonably priced in my opinion as I believe the occupancy rates are very low. The pool on the roof was clean but the kids didn't swim as the water was too cold.

Room Tip: Choose the Lake Street side otherwise you will be looking straight at another building which is betw...
See more room tips
  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Bindi1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
186 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 28 June 2011

I stayed at the Park Regis while attending a conference at the nearby Convention Centre. The location could hardly have been better for this purpose.
The rooms themselves were very comfortable, with excellent beds. I shared a two bedroom apartment with a colleague, and the privacy was excellent, with the second bedroom set up very much like a hotel room with its own bathroom, large TV, toaster and kettle.
Cooking facilities were good, but much of the equipment was tired and wearing out, and the knives were so bad I may as well have tried cutting my steak with my little finger.
This isn't the quietest place; there are hotels and apartment blocks all around, and it can get a little noisy. Rooms at the back of the property overlook a neighbouring hotel's pool, which has a noisy fountain that runs well into the night.
As many others have said, service is minimal. It is quite adequate, though, for anyone who's not American. If you want a comfortable bed, a nice lounge area and the facilities to self-cater on the edge of the CBD, this place is excellent.

  • Stayed April 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank trevar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
western australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 June 2011

I was disappointed with the hotel and I would not stay again. The room was in need of a good overhall, re-paint and the lounge suite and carpets had seen better days. I had to request the room be vacumed and the kitchen cleaned when i arrived as it had not been attended to. Also the toilet seat was up with a hair on it ! Also the bed was extremely hard. Also they dont provide a toaster unless you request one and if the smoke alarm goes off you get charged $200 ! I have never experienced this anywhere before. Especially in a self contained unit.

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank GBBWesternAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Cairns hotels
1.6 mi away
Reef Palms
Reef Palms
#3 of 64 in Cairns
554 reviews
0.4 mi away
Shangri-La Hotel, The Marina, Cairns
0.8 mi away
Cairns Plaza Hotel
Cairns Plaza Hotel
#10 of 64 in Cairns
1,058 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Pullman Cairns International
0.2 mi away
Pacific Hotel Cairns
Pacific Hotel Cairns
#6 of 64 in Cairns
433 reviews
0.5 mi away
Novotel Cairns Oasis Resort
Show Prices
Show Prices
Show Prices

Been to Park Regis City Quays? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Regis City Quays

Property: Park Regis City Quays
Address: 6 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Kitchenette Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Luxury Hotel in Cairns
Price Range (Based on Average Rates): £
Hotel Class:4 star — Park Regis City Quays 4*
Number of rooms: 73
Official Description (provided by the hotel):
Park Regis City Quays invites you to discover Cairns and surrounds by providing the ultimate base during your next visit.With the Esplanade, harbour foreshore, restaurants, shops, Night Markets, Reef Casino and Marlin Marina merely a short stroll away; you are close to everything that makes Cairns a great destination. For guests attending tradeshows, conferences and other events, Cairns Convention Centre is conveniently located directly across the street from the hotel.Spectacular sights and experiences await you in Cairns. Take advantage of Park Regis City Quays’ tour booking service and find yourself snorkelling the Great Barrier Reef, sailing the crystal blue water on a catamaran or white water rafting on the Tully and Barron Rivers…the options are endless.Whether your stay is for business or pleasure (or a bit of both) – Park Regis City Quays is your ideal ‘home away from home’ whilst in Cairns. Extended and long stay guests are welcome at Park Regis City Quays - click here for more information.Relax and unwind in your modern hotel room or one/two bedroom self-contained apartment – all with individually controlled air-conditioning as well as ceiling fans, internet access, cable TV and most with large balconies. To enhance our guests’ experience, our superior rooms have recently been given a fresh new look including new pillow top beds and bedding, modern desks/work areas and new technologies such as iPod docking stations and high definition LCD TVs.Make the most of Cairns’ fantastic weather and cook up a classic Aussie meal at our rooftop sundeck and BBQ area. Afterwards, take a relaxing and refreshing dip in our outdoor swimming pool – perfection!Park Regis City Quays ensures a truly peaceful and relaxing retreat during your next visit to Cairns. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Odigeo, Hotels.com, Ebookers, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Park Regis City Quays reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Regis City Quays Hotel Cairns
Park Regis City Quays Cairns

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing