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Park Regis City Quays
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Reviews (586)
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All reviewsrooftop poolgreat locationone bedroom apartmentsecure parkingstay there againlarge balconyhotel roomeasy walkwashing machine and dryershort walkbusiness tripwithin walking distanceair conself containedreef terminalstayed nightscentral location
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Reviewed 5 November 2013

Fairly modern, roomy and clean Appt. Great location, minutes to restuarants. Only downside was level 2 is below retaining wall and a little claustrophobic.
We would stay again as long as we are on a higher level.

Room Tip: Higher than level 2 is better.
  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank efsjump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWHG_Operations, General Manager at Park Regis City Quays, responded to this reviewResponded 13 November 2013

Dear efsjump
Thank you for your feedback on your recent stay with us at Park Regis Cairns. It is pleasing to know that you enjoyed your stay, found our facilities good. Also please feel free to ask for a higher floor on your next visit
I will share this positive feedback with the staff and thank you once again. I look forward to welcoming you again when next you choose to visit Cairns.

Kind Regards
Wayne Booth
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2013

Really impressed with the front desk, organised so I could check in early after a long flight, and helped out a few times with some advice and information. Room small but perfectly fine. Nice to have a balcony too. Great spot to the Convention Centre, and very close to the Esplanade, the Casino and the main shopping drag. No dining or bar facilities on site but there are plenty nearby so no loss at all. Would happily stay here again.

  • Stayed: September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Thank Jackfrost14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWHG_Operations, General Manager at Park Regis City Quays, responded to this reviewResponded 13 November 2013

Dear Jackfrost14
Thank you for your recent feedback on your stay with us at park Regis City Quays. It is pleasing to know that you enjoyed your stay, found our location convenient to all the local services and that the staff were helpful and friendly.
I will share this positive feedback with my staff and thank you once again. I look forward to welcoming you again when next you choose to visit Cairns.

Kind Regards
Wayne Booth
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 October 2013

We stayed her 2008 and its was great. We were in a 2 Bedroom Apartment, and it was soooo spacious, the view was great, we had a P&O Cruise Liner pull up outside the Balcony... was great, its close but far from the main area. The only complaint was the ice box in the refrigerator made noises at night, but its minor compared to the positives. I would recommend this to anyone, and I would stay there again definitely.

  • Stayed: November 2012, travelled with family
    • Value
    • Location
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Thank Helen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWHG_Operations, General Manager at Park Regis City Quays, responded to this reviewResponded 13 November 2013

Dear Shannycragg
Thank you for your recent feedback on your stay with us. It is pleasing to know that you enjoyed your stay, found our facilities good and that the staffs were helpful and friendly throughout your stay.
I will share this positive feedback with my staff and thank you once again. I look forward to welcoming you again when next you choose to visit Cairns. And maybe you will get to use the pool

Kind Regards
Wayne Booth
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2013

the hotel is in a good location, room was smaller than it looked on the internet but nice and clean and great to have a balcony. staff were very friendly! The pool looked great unfortunately we werent there long enough to use it.

  • Stayed: September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Shannycragg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWHG_Operations, General Manager at Park Regis City Quays, responded to this reviewResponded 13 November 2013

Thank you for your recent feedback on your stay with us at Park Regis. It is pleasing to know that you enjoyed your stay,
I will pass on this positive feedback with my staff and thank you once again. I look forward to welcoming you again when next you choose to visit Cairns.

Kind Regards
Wayne Booth
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2013

Nice modern furniture, appliances. King size bed, but 2 mattresses so sleeping on a join, very hard mattress as well. $150 a night deal pretty good. Costs extra for parking. Room had a VERY bad smell, was told it was the drains......... Well why not get the whole place sorted ? Receptionist too busy to be bothered. Maybe short staffed during the day. $100 bond not refunded for a few days. Gets held in a trust fund. This place is a fair way to walk to popular restaurants, but reasonably quiet on the weekend. Pool was freezing, but nice view from pool level. Good value for the money.

Stayed: October 2013, travelled as a couple
Thank QueenslandMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWHG_Operations, General Manager at Park Regis City Quays, responded to this reviewResponded 18 October 2013

Dear Kazzav

Thank you for taking the time for your comments on Trip Advisor after your recent stay with us at the Park Regis Cairns. We appreciate your feedback and sincerely apologise for any disappointment or inconvenience caused during your stay.

Your comments have been received and noted. Your comments will be discussed with our team.

Park Regis Hotel Cairns is committed to providing a high standard of facilities and customer service and we very much value your comments and views in this instance.

Again, thank you for bringing your concerns to our attention and we hope that we may have the opportunity to welcome you back to the Park Regis Hotel Cairns in the near future.

Yours sincerely



Wayne Booth
General Manager
Park Regis Hotel Cairns

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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