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“I wouldn't hesitate to recommend JJ's”

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JJ's Backpackers Hostel
Certificate of Excellence
London, United Kingdom
2 reviews
“I wouldn't hesitate to recommend JJ's”
Reviewed 29 January 2014

I always find it so hard to choose a hostel when the reviews are so mixed and so personal so I'll try and keep this factual! As a 43yo single female traveller I found JJ's to be a very comfortable place to stay and feel it offered great value for money. Everywhere was kept very clean (scrubbed right into the corners!). Staff were very approachable and helpful. I had no problems with noise or security. The walk into town is really not that far. All in all a very basic hostel but run extremely well.

  • Stayed January 2014, travelled solo
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Review collected in partnership with this hotel

Helpful?
Thank Dee F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jjsbackpackers, Owner at JJ's Backpackers Hostel, responded to this review, 10 February 2014
It is so great to receive feedback like this, thank you so so much!!!
We do try to keep JJ's as best we can at all times however we cannot always please everyone. So it is nice to receive a pat on the back sometimes.
We will be sure to pass this on to all staff.
Safe travels and we look forward to seeing again should you make it back to Cairns one day ;o)
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248 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (30)
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English first
Duisburg, Germany
Level 1 Contributor
4 reviews
Reviewed 28 January 2014

I got to know from this nice location by a dear friend of mine. We arrived in a really nice atmosphere. Jordan welcomed us although we arrived much to late in the evening. Our room was clean and comfortable. The only thing to complain about was the saggy mattress.
The kitchen always appeared clean and tidy. Not least because all guests cleaned up their stuff. It was a familiar atmosphere.
And if you don't wanna cook on your own you will be catched up by the in-house pickup service to have a meal at "The Woolshed".
And if need you will receive any piece of advise where to go and what to do.

Thank you guys for a pleasant stay!

Room Tip: Pick a room with air-condition!!! It'll be worth!
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank EFHAa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jjsbackpackers, Owner at JJ's Backpackers Hostel, responded to this review, 10 February 2014
Thank you so much for your comments, it is greatly appreciated.
We will definitely look into the mattress situation. You should have come to see us when you was here and we would have gladly changed it for you straight away.
Thanks again for the feedback, it really does help.
Safe travels from us all at JJ's x
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1 review
Reviewed 22 January 2014 via mobile

The hostel is very clean! I would like to say thanks to Jordan and Tracy giving me genuine advices and suggestions of places that I can go. Also, it provides free bus driving to the city as well as back to the hostel on each day. Most importantly, the price is very affordable and reasonable. I would recommend to anyone who would like to spend a few days in Cairns.

Stayed January 2014, travelled with friends
Helpful?
Thank Jeffrey Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jjsbackpackers, Owner at JJ's Backpackers Hostel, responded to this review, 26 January 2014
YEAY!!! Thank you Jeffrey for writing your review for us, we really appreciate it :o)
It is great that we managed to fit in everything you wanted to see in the short time you was here. Loved the koala photo!
We would love to see you again should you make it back to cairns in the future. Thank you again!
Safe travels, Tracy, Simon & Jordan x
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Brisbane, Australia
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 January 2014

An nice little hostel which is 25 minutes out of town. The kitchen is ok but needs cleaning more often and they need an extra fridge! The rooms are a bit small and very dated. The washing lines are above the bins!??? Not good if you would like clean non smelly clothes! The lounge is dated and the TV is older than most visitors. The wifi is expensive short term but cheap long term but it is very very slow!
The reception is shut between 12-4 which is really annoying! The staff are really knowledgeable about the local area which is good and unusual for a backpacker hostel I have found.
The security needs upping, during my stay there were two break-ins resulting in a phone, tablet and wallet getting stolen.
Simon the owner is rude and only cares about money. I know he has upset a lot of people staying there.

The people that stay here are normally a good bunch which makes it a good stay if you can ignore the above.

The free Woolshed meals are ok. If you upgrade between 5-8bucks you get a really really good meal.

  • Stayed September 2013, travelled solo
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Helpful?
Thank 597Dan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jjsbackpackers, Owner at JJ's Backpackers Hostel, responded to this review, 26 January 2014
Thank you so much for your review and comments. We have looked at what you have written and taken all into consideration. When guests are not happy we really wish they would talk to us when they are here as we can usually make everything better for a more pleasant stay :o)
In response to your comments;
Our kitchen is cleaned several times a day, once by reception in the morning then by our cleaners after 9am breakfast time, then at 1pm, 4pm and 9.30pm by our driver. We must have had a few guests in at that time who didn't like to clean up after themselves?
We are not sure which room you was in however our dorms are only 3, 4 or 5 share and sizes range from 9sq m for the twin rooms up to 15sq m for the 5 share. This is usually enough space however we will ask future guests what they think too.
When reception is closed we are usually on the end of the phone and our driver is also available during the middle of the day for any inquiries :o)
Regarding the "break ins", there was a spate of burglaries throughout Cairns homes and accommodation places during that time. The hostel was not broken into as the room doors had been left wide open whilst the occupants were out. The valuables were left on their beds and not put out of sight or in our safety deposit. We spoke to as many guests as possible and put notices up all around the hostel to advise of the situation and to make sure all doors were closed and locked and any valuables were either put into our safe or put out of sight. The signs are still up around the hostel now.

As join owner of JJ's we assure you we are not just in it "just for the money". We love what we do and enjoy sharing our experiences and helping our guests to have the most wonderful time whilst in Cairns. We usually find guest's take a dislike to us if we catch them doing something naughty or are asked to abide by the rules if not doing so. :o(

On the up side.......we will look at moving the bins from the laundry area AND we are updating the TV room as we speak, yeehaaa :oD

Thank you so much for your time in adding your review and we hope from this our future guests can have a more pleasant stay.
Safe travels.
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Sydney, Australia
1 review
Reviewed 16 January 2014

Hi All!
Me and My girlfriend Dream stayed over the New Year's for 14 nights and it was just amazing! It is a small, quiet, clean and very friendly place to stay! Big thank you to Mr Driver for having my stay more chilled out and Jordan for trip advices! We spend great time in Cairns and looking forward to come back one day for holidays!
Cheers guys!

  • Stayed December 2013, travelled as a couple
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Helpful?
Thank mark k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jjsbackpackers, Owner at JJ's Backpackers Hostel, responded to this review, 26 January 2014
Thanks for spending New Year with us and for sharing your experiences with others!
It is great you had a good time up here and we love that you call him "Mr Driver" hee hee. Might make it his new name :o)
We wish you all the best and definitely look forward to seeing you again if you make it back to sunny Cairns!
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Bristol, United Kingdom
1 review
Reviewed 12 January 2014

I stayed in this backpackers for 2 weeks at the end of November, I had a single room which was clean had air conditioning which was very much needed!! The owners of the backpackers was very good as a few times I was late being picked up for trips and helped me by ringing my tour guide etc!! It was all very clean had toast etc for you every morning in the kitchen!! I would recommend this place to everyone who stays in cairns, as it is walking distance to the centre and harbour!!


Tom

  • Stayed November 2013
    • Value
    • Location
    • Rooms
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Helpful?
Thank Tomgratton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jjsbackpackers, Owner at JJ's Backpackers Hostel, responded to this review, 26 January 2014
Thanks squillions for your review!
Yes, you definitely need the a/c in the summer months, can be a little sticky!
It's great you enjoyed your time here and have recommended for other to stay with us, thank you.
We wish you all the best in your travels.
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Falmouth, United Kingdom
2 reviews
Reviewed 9 January 2014

This is the only Hostel I've ever had a hard time leaving. Every body there made you feel so welcome, so much so that i ended up staying for over 5 weeks. Simon, Tracy, Jordan, George and the rest of the team were always pleasant and helpful, and really made me feel at home. the rooms were nice, fairly sized and clean. there was also a real sense of community there, which i have not found at any other hostel I've been to. the massive plus was that its not too big so you actually get to know almost everyone there. JJ's helped me make memories that i will keep with me for ever and i already want to go back! It was definitely the highlight of my time in Australia and i would recommend it straight away to anyone travelling up to Cairns.

  • Stayed November 2013, travelled solo
    • Value
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    • Cleanliness
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Helpful?
Thank Charie-Layton1991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jjsbackpackers, Owner at JJ's Backpackers Hostel, responded to this review, 26 January 2014
WOW!!!! Thank you, thank you, thank you for your amazing review!
We love it when we hear this about our little hostel as this is exactly how we want our guests to feel, part of the family :o)
We really appreciate you sharing your memories with others and hope that everyone who stays with us in the future feels the same way!!
Hopefully, we will see you again if you make it back to Cairns.
Lots love, Tracy, Simon, Jordan, Georges & Luisa xxx
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Additional Information about JJ's Backpackers Hostel

Property: JJ's Backpackers Hostel
Address: 11 - 13 Charles St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Free Breakfast Free Parking Kitchenette Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #7 of 84 Speciality Lodging in Cairns
Price Range (Based on Average Rates): £
Hotel Class:2 star — JJ's Backpackers Hostel 2*
Number of rooms: 27
Official Description (provided by the hotel):
One of the few smaller hostels in Cairns, JJ's offers a friendly, social atmosphere and fantastic service. This owner/operated hostel is perfect for meeting people, having fun and has that family feel you are looking for. Breakfast & WiFi included, all bed linen is provided and dorms are only 3 or 4 share! Doubles, twins & singles available and a free courtesy bus, train and city pick up. Secure off street parking for those self-drivers. All you will need for a safe and comfortable stay whilst in Cairns. JJ's operates a comprehensive Tour Booking Service offering discounted tours and adventures. Local, experienced Staff will give you honest advice on tours, transport options, where and what to see and do in Cairns, Queensland and the rest of Australia. Other services available at JJ's include; Fully equipped kitchen & BBQ facilities * Swimming Pool & Table Tennis * Games, X Box, DVDs, TV room & Book Swap * Air Conditioning for summer * Blankets for winter * Photocopy, printing & scanning * Laundry * Towels ($2 hire) * Free Safety Deposit & Backpack Storage* Hair-dryer/straigheners * Free tea & coffee. Close to Esplanade, gym, supermarket, takeaways and pub. ... more   less 
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