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“Worst Hostel, Ever!”

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JJ's Backpackers Hostel
Certificate of Excellence
Reviewed 23 January 2009

I stayed 4 nights here, and completely regret it. JJ's is very old, the rooms are very small and many don't have air conditioning, the windows don't shut completely, there are insect infestations, cobwebs, an aweful stench to the rooms, horribly stained carpets and decades old bed linens... the list goes on. The people that stay at JJ's are rude, abnoxious, and inconsiderate, and will party and drink themselves silly all night long so don't expect to sleep (and the night staff party along with them, so they aren't any help to those of us wishing to actually sleep). I notified the property managers multiple times about the noise (one time I had to call the police it was so bad), bed bugs, and other complaints (someone had been stealing the food I had labeled as mine from the kitchen), and they said they would take care of it but it never got any better. The free breakfasts and dinners were a joke - soggy bread and stale cereal at the hostel, and then oily, tasteless dinners at a place called the Wool Shed which was dark, musty, and crawling with drunk students. The bus was another joke, the door fell off of the van and it stunk like a dead animal, and half the time it was late or didn't show up. I asked for a refund and they completely ignored my request. I would NEVER, EVER return to this hostel. Mind you I've been in hostels in Tokyo, New York City, San Francisco... this one was absolutely the worst, most disgusting place I've ever set foot in.

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1  Thank jlo5616-2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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229 - 235 of 255 reviews

Reviewed 11 December 2008

This hostel is great! It is about 2km from town but offers a free shuttle service roughly every hour to town otherwise it's a really nice easy walk for about 20minutes.
The rooms are spacious and showers more than adequate and also has a nice pool to cool down in.
Apart from the free evening meals from a place in the centre of town which are great.. AND a free breakfast the best thing is the people who run this hostel..

They really could not do more for you if they tried. If you need tours booking, car hire, general information they can do it for you and nothing is too much trouble.

I would not recommend this hostel enough to other travellers.

  • Stayed: December 2008, travelled as a couple
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Thank sofe1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2008

When I arrived at Cairns airport, I was promptly picked up by the JJ's bus - I knew from the journey back from the airport that this was a great hostel!

When I arrived, I was checked in quickly and shown where my room was - I was sharing with 2 other girls, who invited me to the "free dinner" within 10 minutes of arriving :)

After dinner (which the bus took us all too) we came back to the hostel where everyone was ready to socialise! I have never been to such a sociable hostel :) I was travelling alone and I met some great people there (who I'm still friends with!).

I managed to find 2 people to join me to Cape tribulation and we had a great time!

Rooms: clean and pleasant.
Staff: Very helpful and great to hang out with (they showed us around Cairns).
Bus service: 10/10!

I've stayed in 100's of hostels with all the travelling I've done - this was by far the best!

Thanks JJ's!

  • Stayed: February 2007, travelled solo
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Thank gemmaetherington
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Reviewed 8 June 2008

This is a great budget accommodation if you want a clean tidy place to sleep and venture out during the day. The dorm rooms are pretty standard and the bathrooms also. Breakfast consists of cereal, toast, jam, butter, milk, tea, coffee. Excellent place to get further discounts on trips to reef and rainforest! Ideal for the budget traveller. Location about 2km from city center, but a delightful walk via the Esplanade in the mornings and evenings is suggested.

  • Stayed: April 2008, travelled solo
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Thank Patasha123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2017
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  • Stayed: August 2017, travelled as a couple
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Thank Rocabrunasc
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JJsBackpackersHostel, Owner at JJ's Backpackers Hostel, responded to this reviewResponded 12 September 2017
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Reviewed 23 August 2017 via mobile
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Stayed: August 2017, travelled with friends
1  Thank Nina1101nels
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JJsBackpackersHostel, Owner at JJ's Backpackers Hostel, responded to this reviewResponded 27 August 2017
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Reviewed 4 May 2017
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Room Tip: 3 dorm bed
See more room tips
Stayed: April 2017, travelled as a couple
Review collected in partnership with this hotel
1  Thank Michael Z
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JJsBackpackersHostel, Owner at JJ's Backpackers Hostel, responded to this reviewResponded 6 May 2017
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Additional Information about JJ's Backpackers Hostel

Address: 11 - 13 Charles St, Cairns, Queensland 4870, Australia
Phone Number:
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Free Breakfast Free Parking Kitchenette Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #6 of 82 Speciality Lodging in Cairns
Price Range: £12 - £43 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — JJ's Backpackers Hostel 2*
Number of rooms: 27
Official Description (provided by the hotel):
One of the few smaller hostels in Cairns, JJ's offers a friendly, social atmosphere and fantastic service. This owner/operated hostel is perfect for meeting people, having fun and has that family feel you are looking for. Breakfast & WiFi included, all bed linen is provided and dorms are only 3 or 4 share! Doubles, twins & singles available and a free courtesy bus, train and city pick up. Secure off street parking for those self-drivers. All you will need for a safe and comfortable stay whilst in Cairns. JJ's operates a comprehensive Tour Booking Service offering discounted tours and adventures. Local, experienced Staff will give you honest advice on tours, transport options, where and what to see and do in Cairns, Queensland and the rest of Australia. Other services available at JJ's include; Fully equipped kitchen & BBQ facilities * Swimming Pool & Table Tennis * Games, X Box, DVDs, TV room & Book Swap * Air Conditioning for summer * Blankets for winter * Photocopy, printing & scanning * Laundry * Towels ($2 hire) * Free Safety Deposit & Backpack Storage* Hair-dryer/straigheners * Free tea & coffee. Close to Esplanade, gym, supermarket, takeaways and pub. ... more   less 
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