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“Super friendly and helpful”

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Tropical Queenslander Cairns Holiday Studio & Apartment
Ranked #51 of 64 Hotels in Cairns
Canberra
1 review
“Super friendly and helpful”
Reviewed 25 June 2010

We stayed there for 5 days on one of their deals, stay 4 and get 1 free. Arrived there and the girl in reception could not do enough for us. The room was not flashy but, everything was there that we needed and the balcony was our favourite haunt at breakfast time. We wanted to do the normal things that people do on holiday, find out about tours, rent a car, know what was available locally, everytime we went down to the reception we astounded at how helpful and friendly the staff were. Nothing was too much trouble and they were only too happy to ring around for quotes or anything we were interested in.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank falcon777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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86 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Montville, Australia
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 22 June 2010

I stayed a week with various family members whilst my Dad was in hospital. Units were spacious and comfy, if in need of a little tlc and general maintenance. Staff were friendly, beds made & towels changed daily. A week is a little too long to go without bathroom cleaning or floor washing, but when I gently asked the staff for assistance with this I was given all I needed. We had a front ground floor, 2 bedroom unit -the lights were left on all night, but after improvising a blanket curtain it was okay. Some noisy guests did disturb my Mum who had a front bedroom.
This hotel is just a block for the Esplanade (Cairns' Mudflat???) and quite close to the town centre.
Overall for the price I was very pleasantly surprised.

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank teachjap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cairns hotels

Newport Beach, California
Level Contributor
67 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 18 January 2010

I stayed here for 3 nights. The airconditioning did not work and the room was much too hot. The pipes made terrible loud noises all night. The bedroom and bathroom were both dirty and poorly maintained. We had requested a double bed and received a double and two twin beds leaving little space to move around. There was no safe and no lock on the inside of the door. The hotel was a distance from Cairns and involved walking through poorly lit graffitti covered streets. There were people fighting outside causing noise. Reception had limited hours closing at 8. They were unable to call us a taxi in a rain storm. The room smelled like mold. There was a charge for wireless. Do NOT stay here.

  • Stayed January 2010, travelled with friends
    • Value
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Helpful?
2 Thank schroe59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
southland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2009

The worst part was the toilet seat! Worn, cracked and discoloured. Cooking facilities were limited, with a dirty 2 element hotplate. No partitions on the outdoor balcony, which meant the neighbouring unit spilled over into our space. Cigarette butts from pevious occupants still graced the ashtrays. The shade on the bedside lamp was broken, but the bed was comfortable. The towels and linen were clean and white. Quite a mouldy smell in the kitchen cupboard. All in all the place was very tired.

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank scunds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kansas City, MO
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 November 2008

We arrived after a quick shuttle from the airport and check in was no problem. The front desk staff were helpful throughout the stay, so that was good. The room was...not great at all. It was very basic and very outdated. There were cracks everywhere, missing paint, broken tiles and was generally shabby. However, the beds and pillows were good, so that was a plus, and the pool areas were nice and seemed better kept up than the room we were in. On our seconde night there we found 2 small bugs (looked like roaches but can't say for sure) in the bathroom, then the next night we found their 2 inch long mother, which was very disgusting. So makes you wonder how much they are really cleaning the rooms. The TV only had 4 channels and some times 2 of them were in another language, so that wasn't very nice.
In terms of location, it's good I guess. You could walk to the Esplanade and to the city center, but it would take about 30 minutes and it was HOT while we were there. If you don't want to walk, the front desk is very willing to call taxis for you.
All in all, we had a disappointing stay. THe hotel needs some TLC for sure...

  • Disliked — Very shabby with questionable cleanliness.
  • Stayed October 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank diver19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tropical Queenslander Cairns Holiday Studio & Apartment

Property: Tropical Queenslander Cairns Holiday Studio & Apartment
Address: 287 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #51 of 64 Hotels in Cairns
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Tropical Queenslander Cairns Holiday Studio & Apartment 3.5*
Number of rooms: 58
Official Description (provided by the hotel):
Comfortable, tropical by design, offering self-catering rooms at a very affordable price. Located within easy walking distance to the Cairns Esplanade waterfront, numerous restaurants and City CBD, the Tropical Queenslander offers inexpensive accommodation for singles, couples and families. The property boasts two swimming pools, guest internet facilities, barbeque areas, tour desk and daily mini room service is provided. Experience the casual and rewarding lifestyle of the tropics. ... more   less 
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