We picked this place for the location which is admittedly pretty good, but our private room had hairs and dirty tissues on the floor when we moved in. The rooms face onto a central atrium, so no external window and any noise echoes around and is magnified so it's very noisy, especially when people come in late at night and sit around on the sofas on the ground floor - although there are signs saying that you will be kicked out for doing this there is obviously no-one enforcing it. Luckily we didn't have to use the kitchen as it was DISGUSTING, crawling with roaches. old food everywhere etc. They don't employ professional cleaners, instead backpackers can work off their room by cleaning, but obviously they are not that motivated or good at it. We were going to leave our luggage there when we went on an overnight trip on the reef, but as the luggage room was next to the kitchen we were worried about ending up with an infestation so we didn't bother. Reception staff were friendly enough.
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