Some of the reception staff have vrery poor english so check in was a challenge and also when trying to find out about the area. No lifts so not very accessible. Went to watch some tv at 10.15pm and the tv room was locked??? The rooms are big but not very clean and also NO PLUGS in the rooms, arent we paying enough to be able to charge our phones in the room? Location is good but much cleaner hostels in Cairns so wont be returning.
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