Our apartment was large and comfortable, in a good location close to the Esplanade and the lagoon and shops. Unfortunately there were several 'little' things that took the shine off of our stay. First one of the lifts was not operating correctly, then the door snibs in the apartment were sticky so the doors to the bedrooms and bathroom didn't close fully. Our oven wouldn't turn on (the manager did come to our room to sort this out), the aircon in our bedroom required checking the day we arrived. I noticed the bathroom fittings were tired and the toilet roll holder fell to the floor ( no screw to hold in place). We had very good assistance from Chris at reception, who offered us a $60 refund for the inconveniences and also printed out our boarding passes. These apartments are at the expensive end, and I had hoped to have a hassle free stay. Not sure I'd return.
- Official Description (provided by the hotel):
- Ideally located in the CBD just a short stroll to the Marina, Lagoon and esplanade, convention center, casino, shopping, dining and children's playgrounds. Our 17 Self Contained Spacious Apartments contain,full kitchen and laundry facilities. Most have large balconies with magnificent water views. Your home away from home, this very secure residential apartment complex is quiet and ideal for a holiday break. Stock the fridge and kick back on the balcony and watch the boats sail by. Free WiFi, cable TV and car parking for all units. The complex also has a well equipped gymnasium and an outdoor pool. ... more less
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