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“Great Place” 5 of 5 bubbles
Review of Jack & Newell Cairns Holiday Apartments

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Jack & Newell Cairns Holiday Apartments
Ranked #13 of 65 Hotels in Cairns
Certificate of Excellence
London, United Kingdom
2 reviews
“Great Place”
5 of 5 bubbles Reviewed 14 May 2014

We had a great stay at Jack & Newell. The accommodation was fabulous and conveniently located. David couldn't have been more helpful, organising our trips and transport, securing us discounts as well.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AnitaB276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, 5 July 2014
Hello Anitab276
Thanks for your review and glad you had a great time here in Cairns and at Jack & Newell.
Glad we were able to assist you with your planning and itinerary.
Best Wishes from all at Jack & Newell.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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445 reviews from our community

Traveller rating
    368
    59
    10
    5
    3
See reviews for
263
65
5
18
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
KITCHENER
1 review
5 of 5 bubbles Reviewed 3 May 2014

My first interaction with David was through email with offers to help us with tours, they offered some helpful suggestions which we really appreciated. The apartment itself was beautiful, lovely and spacious, and we really enjoyed our outdoor balcony overlooking the harbour and the kitchen was more than adequate and certainly well equipped. David directed us to everything we needed, on and off the property, and certainly went above and beyond with all of his offers of transportation, and restaurants nearby. We found everything was within walking distance. A true gem!!

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PATRICIA P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, 8 May 2014
Thank you Patricia P for your great review. Glad you enjoyed your stay with us and were able to sample some of the wonderful Cairns attractions. Our apartments are comfortable and well equipped and the wonderful views from the large balconies means a great relaxing time. Thanks so much again for the feedback. best Regards.
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Hervey Bay, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 May 2014

Our short stay in Jack & Newell Cairns Holiday Apartments was fantastic. Thanks to David we were able to explore most of Cairn's attractions. The apartment was very clean and modern. It was a pleasure to enjoy a great view on the harbour from a big balcony. The location was excellent as the apartments were very close to shops, restaurants and the Esplanade.
We would strongly recommend these apartments. David, thank you again for your great hospitality.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gordana K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, 8 May 2014
Hello Family Kostic. Its wonderful to hear you enjoyed your brief stay with us and hope fully we will see you back again soon. The very large balconies with those tremendous water views are a great place to relax and we are glad you enjoyed them, Best wishes to you all.
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Auckland Region, New Zealand
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 May 2014

We are a family of 5 with teenagers and we stayed in a 3 bedroom apartment for 7 nights in April 2014 and it was really great. The apartment had everything we needed and lots of space for everyone to chill out when we were not out doing stuff. The location is fantastic and you can walk to all restaurants and waterfront. We also had a rental car and secure parking under the building was great and free. It was gorgeous sitting out on the balcony in the evening with a glass of wine watching the activity on the inlet.
Our apartment was on the 7th floor and had great views, David was very helpful with any questions we had and even rang a café we were headed to on ANZAC Day to see if it was open. They have all information on tours and activities and are very helpful with anything. Would thoroughly recommend staying here as it gives you great flexibility.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Debbo191
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, 8 May 2014
Thanks Debbo191 for taking the time to provide us with your feedback. The apartments are very roomy and comfortable and glad you were able to relax. Whilst we are located only a short stroll from most needs the free carpark provided means those with cars have a secure undercover area to keep them. So glad you enjoyed your time with us and thanks again for posting your thoughts.
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Adelaide, Australia
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 29 April 2014

We stayed at Jack and Newell Appartments for 7 nights in April 2014 with our family of 2+2. When you see a property with ratings this good, you can sometimes be sceptical, but Jack and Newell lived up to the hype we had read as the basis for our booking.
We had an 11th floor appartment and couldn't have been happier with it. The quality of the furnishings and appliances was excellent, the rooms spacious, tastefully decorated and spotlessly clean. The appartment had a fully functioning kitchen with dishwasher, a seperate laundy with washer and dryer and also housed a 3rd toilet! Ceiling fans have been provided in each bedroom, the lounge and dining and also the balcony, and each bedroom also has its own A/C unit. Fast wireless internet was provided at no additional cost.
Location wise, within walking distance to the Esplanade and Marina front dining, great views of the marina and Trinity Inlet. We also had a hire car which we were able to park in the underground carpark in our designated park at no additional cost.
The staff are friendly and more than willing to provide advice on tours, eateries and activities.
All in all it was a great stay, and I would hapilly reccommend this property to other families.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Poops_Au
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, 8 May 2014
Hi Poops_Au. Really appreciate the feedback on your stay and are happy you enjoyed our apartments. We try to provide a homely stay with our decor and finishes and of course you can't beat the location. Thanks again for providing your positive feedback which I will pass along to the staff. Best regards from us all.
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Ulladulla, Australia
1 review
5 of 5 bubbles Reviewed 28 April 2014

We arrived at cairns to be welcomed by Chris with a big smile at the airport.Chris helped with our bags and drove us back to the apartments.We found David at reception also smiling and after introductions and the key ceremony we opened the door of our 3 bedroom apartment and the first words were 'very clean'.One of our group had a special request regarding bedding which was honoured without hesitation. Very happy with the location and would certainly book again.

Room Tip: Just ask David.
See more room tips
  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Neil F F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, 7 May 2014
Hello Neil F F and thanks for staying with us. Glad you enjoyed your time here. We will share your thoughts with the cleaning staff as they work very hard to provide a high level of cleanliness for guests. Thanks so much for taking the time to share your thought, we appreciate it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 April 2014

Our first trip to Cairns and we were very happy with the apartment. We had chosen a 3 bedroom as we were travelling with children.The apartment was very nicely furnished and had a big balcony overlooking the harbour. David and Chris went out of their way to help us book the trips we wanted to go on and they even had a shopping trolley handy for the short walk to the supermarket. Even though we were on the quiet side of town, shops and restaurants are nearby (and David will guide you to the best ones).
Would definitely stay here again.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HeidiKG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newell2729, Manager at Jack & Newell Cairns Holiday Apartments, responded to this review, 7 May 2014
Thanks HeidiKG for your positive feedback. Our location is ideal with everything just a short stroll from us and glad you found it convenient. The balconies are very large so ideal to relax and have a meal overlooking the Marina and Trinity Inlet. Glad you enjoyed them. Best wishes from us all at Jack & Newell.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Jack & Newell Cairns Holiday Apartments

Property: Jack & Newell Cairns Holiday Apartments
Address: 27 Wharf Street, Cairns, Queensland, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 65 Hotels in Cairns
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Jack & Newell Cairns Holiday Apartments 4.5*
Number of rooms: 17
Official Description (provided by the hotel):
Ideally located in the CBD just a short stroll to the Marina, Lagoon and esplanade, convention center, casino, shopping, dining and children's playgrounds. Our 17 Self Contained Spacious Apartments contain,full kitchen and laundry facilities. Most have large balconies with magnificent water views. Your home away from home, this very secure residential apartment complex is quiet and ideal for a holiday break. Stock the fridge and kick back on the balcony and watch the boats sail by. Free WiFi, cable TV and car parking for all units. The complex also has a well equipped gymnasium and an outdoor pool. ... more   less 
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