Please extend your complete hospitality service to others in your industry. I want to yell out to the rest of Australia, "Get your staff properly trained and go to Europe and see how it's done!"
Even South Africa, Zambia and Thailand have superior service. At Rydges I received impeccable attention from all levels of staff. From Checking in to spending four nights including dining and bar service; I just cannot fault the venue. I really am embarrassed by the service in the hospitality industry but you made me feel that maybe there are some venues that care about a universal environment that always needs to be ahead of the guests' needs.