Starting off with the staff, they are 5 star. I walked in 3 hours before check in and asked for and early check in. They had nothing ready for me that met my reservation requirements but they didn't just blow me off. They Immediately started jumping through hoops to get me what I wanted. While we waited we went to the restaurant for an early lunch. We met the nicest waitress, Jovelyn, who was extremely attentive and the food/wine was outstanding.
Once we got checked in, still a couple hours early, we received and upgraded room. Our room had an ocean view, a real ocean view, not just a tiny peephole view, with a real balcony and double sliding glass doors. I travel a lot and most hotels outside the US seem to have pretty small rooms. This one was more than a comfortable size for 2 people.
The hotel is at an excellent location, right across the street form the boardwalk and tons of restaurants in a row within walking distance. If you are doing any organized tours, the tour buses pick up right in front.
The only thing keeping this from being a 5 is, the room could use a little freshening up. It has a couple years on it and it show here and there. During our stay it was always clean and room service did and excellent job. The only other shortfall was the wifi. at least in the room I was in the best I could do was 2 bars. Good enough for emailing but surfing was a bit cumbersome. our mobile devices struggled and mostly failed to connect or maintain a connection.
If I come back I will come to this hotel.
A big thanks to everyone who made this a wonderful stay.
- Official Description (provided by the hotel):
- Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region. ... more less
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- Also Known As:
- Holiday Inn Cairns Hotel Cairns
- Cairns Holiday Inn