Absolutely Appaling! To get to our room, we had to walk on and 'outside corridor' which was grotty and had strange people that didn't stay in our hotel or work there lurking around at night. Our first room didn't have an electronic lock, so we were forced to move (even though the staff ensured we'd be safe, even with the murderous looking people hanging around). Our next room was discusting! All the furniture was thick with grime, the beds and bath had hair in them, the curtains were taped up with gaffa tape, the air con was stuck on 47 degrees (which I didn't even know was possible until I nearly cooked to death!), the carpet was gross and finally, to top of the room, the tv didn't work!
The lifts were dodgey and would sail straight past your level, the pool was clean but the area around it was covered in something black and slimey, the only thing I really enjoyed was the food (which was lovely!) the bar (which had really friendly staff that would give my children and my sisters children free pringles and colouring books) and the trip desk (which had a really nice woman that would get us trips for a fraction of there original price!)
Overall I'd give this hotel a 3/10.
- Official Description (provided by the hotel):
- Boasting uninterrupted views of the Coral Sea, and a stunning natural setting amidst landscaped tropical gardens, the oceanfront DoubleTree by Hilton Hotel Cairns is just a short walk from the city center, and Cairn's business, retail and entertainment districts. The hotel overlooks the picturesque Cairns Esplanade, and is just moments from Cairns Lagoon and Cairns Casino. Enjoy easy access to Cairns Convention Center and lots of attractions, including the World Heritage listed Daintree Tropical Rainforest and the Atherton Tablelands. The Great Barrier Reef departures terminal is 100m away, and Cairns International Airport is only 10 minutes' drive from our Cairns hotel. Our onsite tour desk will help you explore the wonders of this unique region. ... more less
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- Also Known As:
- Holiday Inn Cairns Hotel Cairns
- Cairns Holiday Inn