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“Was very impressed” 5 of 5 bubbles
Review of Cairns Southside International

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Cairns Southside International
Ranked #57 of 65 Hotels in Cairns
Geelong
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Was very impressed”
5 of 5 bubbles Reviewed 7 May 2014

On arrival i was pleased to see a vibrant restaurant and bar as this is one of the things i look for when booking a hotel to stay at, i love the atmosphere of a place that has these two facilities and was very impressed Cairns southside for this. I booked the spa suite which after entering the room i couldnt believe how cheap i got it for. The room was huge with a big spa bath. there was a kitchen and lounge with a balcony. The appearance of the hotel overall was quite good, looked alittle like a castle. pool was ok, was in a strange spot, but was clean and had a big slide. restaurant is a must, food was great and well priced for customers. access in and out of the carpark was good. I really enjoyed this hotel and would stay here again when i revisit cairns.

Room Tip: Spa suite was great and well worth the extra money.
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  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank PMichaels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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85 reviews from our community

Traveller rating
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    13
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18
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Las Vegas, NV
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 bubbles Reviewed 16 April 2014

I arranged for a late check-in, after front-desk hours. I was traveling alone. If you check in after front-desk hours, be aware that the check-in is outside, and the neighborhood feels a little sketchy. You use a phone outside to call an after hours service, the service gives you information to access a safe with your key and room information. That went smoothly enough. Except I went to my assigned room, and it very obviously hadn't been cleaned since the last person staying there. It was pretty bad. I wasn't sure what to do, seeing as how the reception was closed. I decided to go back down to the phone to call the after hours service and report the problem. They offered another room key from the safe. I went back upstairs. The key didn't work. I called again; they offered another key for a third room. That didn't work either. Finally, the service called the manager that resides in the hotel to let he know she needed to come out and address the problem. She was obviously not happy to be woken up, and didn't say a word to me as she went about getting a key that would work. She was pretty rude. As I was about to leave to my room, she did say she was sorry for the inconvenience. At that point, my stay was ruined anyway. Even if things had gone well, the most I would give the hotel would be a 3. It had a damp, icky smell in the hallways, and the rooms were fairly depressing. I wouldn't expect a whole lot at that price though. The bed, however, was fairly comfortable.

  • Stayed April 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Heather R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Cairns hotels

perth
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 12 April 2014 via mobile

Clean rooms serviced everyday, staff were very friendly and the restaurant was very good too, yummy food and a very good price too
Good location close enough to town and right across from shopping centre and really good pub.
Good price to stay here! It's better than some of the places I've stayed double to stay in.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank wendz111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colac, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 18 February 2014

I chose this hotel as it was close to a conference center where I had to go, it was clean and reasonable budget accommodation. The pool needed a good clean and the old air conditioner was very noisey to have operating during the night. Nice restaurant and bar available. The hair dryer was ancient and didn't work, however they did supply a new one on request. Not to bad for a budget hotel.

Room Tip: Did hear much noise from other rooms but think it was a quiet time.
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  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jude C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 19 January 2014

Following a long car journey to Cairns for my wedding I booked this place that all seemed ok and nice online when booking.
From the start one thing after another!
Nowhere on the website when booking does it state that they will not accept a VISA DEBIT card as a credit card security deposit (other major hotel chains have no problem with) , I was told that they would have to debit and then re-credit a $100 deposit or I would have to give cash, which i had to go back to a shopping mall to get.
There was not much in the way apologies for this not being mentioned when booking.
just the usual speal about company policy.

The hotel décor is dated and run down.
All rooms on the ground floor run off of a central hall way, there was an airport luggage trolley that guests used to move luggage out to the carpark.
A number of guests using this trolley woke me and my husband up at the crack of dawn.

The rear door to reception also ran off this hallway and every time someone used the reception buzzer it could be heard down the hallway.

The car park at the rear is used to run a tour bus operation and would block the driveway so you could not get out.
When entering the rear driveway the bottom of my car was damaged due to the driveway.

I have worked in hospitality for over 15 years and I would have gone to another property if i had not made the pre booking online.
This was nothing but a consistantly bad expereince.

Room Tip: Don't stay here!!
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  • Stayed September 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank KDowdell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
38 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 9 October 2013

We stayed 3 nights at Cairns Southside, two nights on our arrival in Cairns before beginning our camping trip and again on our last night in Cairns before flying home.

Since we were driving, we were able to choose accommodation a few km away from the city centre, in a quieter location but still less than 10 minutes from the city. The huge Stockland shopping mall at Earlville is less than 300 metres up the road, great for stocking up for our camping trip.

The motel is set in very attractive grounds, with tropical gardens, swimming pool and restaurant. Although outside the motel, the paintwork was a little worn, inside we were pleasantly surprised with the fresh, airy decor, and polished timber furniture, not just melamine!

The room was clean, and the bed was comfy. The room also had a fridge and free wifi internet. We would definitely stay again.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank merrallen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northern CA
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 September 2013

Stayed 4 nights. Very friendly staff, will help you with all your questions and give you great suggestions for things to do etc. The place is a bit outdated and it is a motel, the restaurant is good. It is about 10min from the esplanade and the port where the cruises leave. Great value for the money.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank aamomca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cairns Southside International

Property: Cairns Southside International
Address: 450 Mulgrave Road., Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#30 Luxury Hotel in Cairns
Price Range (Based on Average Rates): £
Hotel Class:4 star — Cairns Southside International 4*
Number of rooms: 60
Official Description (provided by the hotel):
Cairns Southside International is a modern 4 star property that is only a short 5 minute drive into the city of Cairns, Queensland. You will find yourself situated right amongst great tourist attractions and events in no time staying with us. Feel free to roam the streets where you will find an abundance of internationally renowned restaurants, a huge variety of bars, as well as retail shops open till late every day for your easy browsing. If looking somewhere to relax for the day, there are plenty of options around the city, starting with the Cairns world famous lagoon, where you can help yourself to a free barbecue, lay on the lawns sun baking, or take a swim to cool off. Cairns Southside International has many facilities including the pool area where you can unwind amongst the palm trees enjoying a drink ordered directly from the bar. If you're feeling hungry then ordering from our popular Southside Bar & Grill A-La-Carte restaurant is a must, the menu features a large variety of choices, including freshly caught local seafood, a selection of succulent meat dishes, or a pasta meal full of your favorite flavors, there is something for everyone. Cairns Southside International will suit your holiday or business requirements. Laundry with ironing, tour booking desk, Internet computer terminals with printing, free wireless internet throughout, and fax options are just a few things we can help you with. All of our rooms are air-conditioned and have 32-inch flat screen televisions with foxtel to help make your stay with us comfortable, as well as a stocked mini-bar, iron with ironing board, hair dryer, and tea and coffee making facilities. We have plenty of rooms options, from our Queen bed guest room, up to our Luxury spa suite. ... more   less 
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Also Known As:
Quality Inn Cairns
Cairns Quality Inn

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