Pre-booked by a travel agent. Unfortunately, however, it was not in Cairns central as requested. Upon arrival I was told reception would be unattended from 11am to 4pm Saturday & Sunday. Before the receptionist left I reported the wifi was not working. She said they had been having trouble for some time with this and it was still not working. I finally settled in my room and then found there was a hole in the bathroom sink. The sliding window on the ground floor room was kept closed by a stick wedged (not very well) in the slider groove. The fridge seal was filthy. The carpets were dirty/stained in the rooms and in the corridors. When new receptionist arrived at 4pm I complained about the state of my room and she immediately offered me a change of room. The new room was still on the ground floor but better than the first. This receptionist also said that the wifi had been a problem for some time. I think the hotel should not be advertising wifi if they cannot provide it. It is not the hotel to book if you want to be in the centre of Cairns. That is the main reason why I was not happy staying here. I have stayed in much better hotels.
- Official Description (provided by the hotel):
- Cairns Southside International is a modern 4 star property that is only a short 5 minute drive into the city of Cairns, Queensland. You will find yourself situated right amongst great tourist attractions and events in no time staying with us. Feel free to roam the streets where you will find an abundance of internationally renowned restaurants, a huge variety of bars, as well as retail shops open till late every day for your easy browsing. If looking somewhere to relax for the day, there are plenty of options around the city, starting with the Cairns world famous lagoon, where you can help yourself to a free barbecue, lay on the lawns sun baking, or take a swim to cool off. Cairns Southside International has many facilities including the pool area where you can unwind amongst the palm trees enjoying a drink ordered directly from the bar. If you're feeling hungry then ordering from our popular Southside Bar & Grill A-La-Carte restaurant is a must, the menu features a large variety of choices, including freshly caught local seafood, a selection of succulent meat dishes, or a pasta meal full of your favorite flavors, there is something for everyone. Cairns Southside International will suit your holiday or business requirements. Laundry with ironing, tour booking desk, Internet computer terminals with printing, free wireless internet throughout, and fax options are just a few things we can help you with. All of our rooms are air-conditioned and have 32-inch flat screen televisions with foxtel to help make your stay with us comfortable, as well as a stocked mini-bar, iron with ironing board, hair dryer, and tea and coffee making facilities. We have plenty of rooms options, from our Queen bed guest room, up to our Luxury spa suite. ... more less
- Reservation Options:
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- Also Known As:
- Quality Inn Cairns
- Cairns Quality Inn