Stayed one night on a local/stand-by rate. As a Hhonors diamond member, I was made welcome and my upgrade to a Trinity Inlet executive floor room was much appreciated. Room clean, tidy as it should be. Only disappointment is the buffet breakfast downstairs, we were shown to our table and then just left there, no asking if we wanted coffee. Instead, all the staff were busy walking by, clearing tables. Eventually, after some time, we had to ask someone for a pot of coffee. Cutlery and crockery not checked after being washed, teaspoon and knife still having food from last meal/patron. Small milk jug on table dirty. The fruit (melons and pineapple) was tasteless. I mean, how can fresh pineapple have no taste? All the great welcome and friendliness shown by all front desk and concierge staff ruined by the dour, slovenly and morose restaurant staff. John and Todd, you need to seriously look at the complete breakfast experience including staff and food selection. By comparison, the friendliness and attentiveness shown by the staff in the executive lounge should continue through to the restaurant particularly at breakfast.
- Official Description (provided by the hotel):
- Located in the heart of the city, the Hilton Cairns hotel is the perfect base for exploring the diverse wonders of this truly unique region, famous as the meeting place of two natural wonders, the Great Barrier Reef and World Heritage Rainforest. Our modern and inviting Cairns hotel rooms and suites are luxurious oases of comfort and convenience, offering pristine new bathrooms and spacious balconies with views of Trinity Inlet or Cairns Esplanade and the unique cityscape and blue-green mountain ranges beyond. Stay connected with the latest technology in the fully-equipped business centre. Enjoy relaxed, al fresco dining at the award-winning Mondo on the waterfront, or discover authentic italian flavours at Simply Italian. Experience modern, tropical, paradise today! ... more less
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- Also Known As:
- Hilton Cairns Hotel Cairns
- Hilton International Cairns
- Cairns Hilton International