We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Pullman Reef Hotel Casino
Nearby Hotels
US$113
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
US$142
US$109
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
US$169
US$121
Booking.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
US$156
US$151
Shangri-La.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Pool
BreakFree Royal Harbour Resort(Cairns)(Great Value!)
US$188
US$179
Agoda.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Cairns Plaza Hotel(Cairns)(Great Value!)
US$106
US$78
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$120
US$113
Booking.com
View Deal
  • Free Parking
  • Pool
Reef Palms(Cairns)(Great Value!)
US$98
US$94
Agoda.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Mantra Esplanade Cairns(Cairns)(Great Value!)
US$171
US$153
Agoda.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Holiday Inn Cairns Harbourside(Cairns)(Great Value!)
US$93
US$82
Agoda.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Reviews (2,103)
Filter reviews
2,103 results
Traveller rating
1,432
521
107
28
15
Traveller type
Time of year
LanguageAll languages
More languages
1,432
521
107
28
15
Show reviews that mention
All reviewstamarind restaurantjunior suitespa bathcafe chinaseparate toiletwildlife domenespresso machineplantation shutterspillow menuturn down serviceroom servicebeautiful roommini barwater viewfantastic hotelcity viewour honeymoon
FilterAll languages
Updating list...
1,739 - 1,744 of 2,103 reviews
A TripAdvisor Member
Melbourne
1
Reviewed 1 June 2011

The service was great from the time we checked in till the time we checked out. The room was great, and the bed.... Oh.. I have never had a better sleep in a motel room ever (and I travel alot for work) Usually I travel for business and this was supposed to be just a business trip, but I decided to spend a few extra days and bring my wife along. She also had a great time and loved the Place. We will be back someday.
The only thing that annoyed us was someone smoking in the next room and the smoke was coming around the balcony and into our room. We had to close the doors and were not able to enjoy the view and fresh air. Hate the smell of cigarette smoke.

  • Stayed: May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdrianWilliams, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 9 June 2011

Thank you for your review. Well done on extending your business trip to take a few extra days to enjoy the beauty and adventure of Cairns and the tropical north! I am delighted to read that you enjoyed your time in the region and at our hotel and will be looking to come back again.

We look forward to having you with us when you do return.

Warm regards
Adrian Williams
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2011

If you want to be in town, this is a great place to stay. Even though most of the hotels in Cairns have had or are being refurbished - this hotel is starting to look old and dated.
This hotel is not really set up to accommodate a family, though can have rooms next to one another- but at extra expense. Their beds and pillows are to die for, so comfortable.
The spa in the room is definitely a decider to book this hotel.

  • Stayed: May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Uschi2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdrianWilliams, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 9 June 2011

Thank you for your review. I am pleased that you enjoyed your stay with us. While it is true that other hotels such as the Novotel and Mercure in Cairns have undergone refurbishment, we spend a lot of time and money on maintaining our rooms. Our room design, as shown in the images on this site, is a more classic room with a great sense of tropical Queensland. This is highlighted by the garden balconies and the plantation shutters. This is a deliberate design brief and differentiates our property from the many minimalist hotel rooms found in Sydney or Melbourne.

I am pleased to read that you enjoyed our beds and in-room spa and that our service team provided friendly and knowledgeable service.

Warm regards
Adrian Williams
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2011

* great product
* friendly & helpful team members
* outstanding location

No need to look any further in Cairns CBD

  • Stayed: May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Indulgence_Hunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdrianWilliams, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 9 June 2011

Thank you for your review. Short and sweet, and we agree!

Warm regards
Adrian Williams
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2011

Only stayed for 1 night but found the allocated room very comfortable with excellent amenities plus a view of the harbour,the only downside was the smell of smoking in the room,perhaps that was our fault for not asking for a non smoking room,but generally now days we just expect not to have too ask.

  • Stayed: May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank geojud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AdrianWilliams, General Manager at Pullman Reef Hotel Casino, responded to this reviewResponded 9 June 2011

Thank you for your review. It is a shame that you were not with us longer than one night! We do offer our guests a selection of smoking or non-smoking rooms however typically even our smoking rooms are not smelly due to the outstanding work from our housekeeping team.

Thank you again for your comments and we look forward to having you with us again.

Warm regards
Adrian Williams
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2011

  • Stayed: May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
View more reviews